06/15/13 - SERVICE MANUAL *.* FIRMWARE
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Reset counters Lexmark printer maintenance

model Log in the Diagnostics menu Log in to the configuration menu Reset Counters
W812 Simultaneously press and hold:
Go and Return
Turn on the appliance
Simultaneously press and hold:
Select and Return
Turn on the appliance
We are looking for: Reset Maint Cnt = Reset
press Select
then Return
Optra W810 Simultaneously press and hold: Go and Return
Turn on the appliance
Simultaneously press and hold:
Select and Return
Turn on the appliance
Choosing Maint Counter
To reset the counter are three
Hole Punch Counter
Fuser Counter
Transfer Counter
Lexmark W840 1. Turn off the printer
2. Press and hold and

3. Turn on then printer
4. Release the button when Performing self test displays.
1. Turn off the printer
2. Press and hold and

3. Turn on then printer
4. Release the button when Performing self test displays.
Choosing Reset Main CNT message
press
Lexmark W820 Simultaneously press and hold:
Go and Return
Turn on the appliance
Simultaneously press and hold:
Select and Return

Turn on the appliance
We are looking for:
Reset Maint Cnt
= Reset
press Select
then Return
Lexmark Optra E310/E312/E312L     no counters
Lexmark Optra M410/M412     no counters
Lexmark T420     Resetting NVRAM
Turn on the machine with the open front cover and pressed two buttons Cancel and Continue
Lexmark T430 Simultaneously press and hold:
Go and Return
Turn on the appliance
Simultaneously press and hold:
Select and Return
Turn on the appliance
We are looking for:
Reset Maint Cnt
= Reset Press Select
then Return
Lexmark Optra Series 1. Turn off the printer
2. Press and hold the button Ready Return and turn on the machine.
3. Wait for the message Performing Self Test button is released
  1. Enter the diagnostic mode.
2. Select PAGE COUNTS.
3. Select Maintenance Count.
4. select Reset
Optra S
1255, 1620, 1625, 1650, 1855, 1855, 2420, 2450, 2455, 3455
Simultaneously press and hold:
Go and Return
Turn on the appliance
  Select the diagnostic menu
Reset Maintenance Count
press the Select
Lexmark T63x Simultaneously press and hold:
Go and Return
Turn on the appliance
  Choose from a menu of diagnostic Reset Maintenance Count
press the Select
Lexmark T640 1. Turn off the printer
2. Press and hold and

3. Turn on then printer
4. Release the button when Performing self test displays.
1. Turn off the printer
2. Press and hold
and

3. Turn on then printer
4. Release the button when Performing self test displays.
Choosing Reset Main CNT message
press
Optra T 610
Optra T 610n
Optra T 612
Optra T 612n
Optra T 614
Optra T 614
Optra T 614n
Optra T 614nl
Optra T 614n
Optra T 616
Optra T 616n
Optra T 23v
Optra T 23e
Simultaneously press and hold: Go and Return
Turn on the appliance
  Choose from a menu of diagnostic Reset Maintenance Count
press the Select
Lexmark T62x Simultaneously press and hold: Go and Return
Turn on the appliance
Simultaneously press and hold:
Select and Return
Turn on the appliance
We are looking for:
Reset Maint Cnt
= Reset
press Select
then Return
Lexmark
E32x-E220
    Resetting NVRAM
Turn on the machine with the open front cover and pressed two buttons Cancel and Continue
Lexmark E23X and E33X 1. Turn off the printer
2. Open the front cover
3. Press and hold to turn the printer
4. Close the lid lights up!
5. Install paper and press
The machine will print the configuration menu with a description of actions
1. Turn off the printer
2. Open the front cover
3. Press and hold to turn the printer
4. Close the lid lights up!
5. Insert the paper, and then machine will print the configuration menu with a description of actions
Reset of Photoconductor comes from the configuration menu
Resetting NVRAM
1. Turn off the printer
2. Open the front cover
3. Press and hold and turn the printer on
4. Close the lid lights up!
5. press
Lexmark E120, E120n 1. Turn off the printer
2. Open the front cover
3. Press and hold to turn the printer
4. Close the lid, light up!
5. Install paper and press
The machine will print the configuration menu with a description of actions
1. Turn off the printer
2. Open the front cover
3. Press and hold to turn the printer
4. Close the lid lights up!
5. Install paper and press
The machine will print the configuration menu with a description of actions
Reset of Photoconductor comes from the configuration menu
Lexmark E210     Счетчиков нет
Lexmark™ E238, E240, E240n 1. Turn off the printer
2. Open the front cover
3. Press and hold to turn the printer
4. Close the lid lights up!
5. Install paper and press
The machine will print the configuration menu with a description of actions
1. Turn off the printer
2. Open the front cover
3. Press and hold to turn the printer
4. Close the lid lights up!
5. Install paper and press
The machine will print the configuration menu with a description of actions
Reset of Photoconductor comes from the configuration menu
Lexmark E340, E342n Simultaneously press and hold:
Go and Return
Turn on the appliance
Simultaneously press and hold:
Select and Return
Turn on the appliance
We are looking for:
Reset PC Cnt
= Reset
press Select
Lexmark E250d, E250dn 1. Turn off the printer
2. Open the front cover
3. Press and hold to turn the printer
4. Close the lid lights up!
5. Install paper and press
The machine will print the configuration menu with a description of action.
1. Turn off the printer
2. Open the front cover 3. Press and hold to turn the printer 4. Close the lid lights up!
5. Install paper and press
The machine will print the configuration menu with a description of actions
Reset of Photoconductor comes from the configuration menu
Lexmark E350d, E352dn 1. Turn off the printer
2. Press and hold the Go and Back.
3. Turn on the printer
4. Release the button when the message Performing Self Test
.
1. Turn off the printer
2. Press and hold the Select and Back.
3. Turn on the printer
4. Release the button when the message Performing Self Test.
Photoconductor
Reset PC Cnt
=Reset

press Select

Maintenance Count
Reset Maint Cnt
=Reset

  pressSelect
Lexmark E450dn 1. Turn off the printer
2. Press and hold and

3. Turn on then printer
4. Release the button when Performing self test displays.
1. Turn off the printer
2. Press and hold
and

3. Turn on then printer
4. Release the button when Performing self test displays.
Choosing Reset Main CNT message
press
Photoconductor
Reset PC Cnt
=Reset

press Select
Lexmark T52x Simultaneously press and hold:
Go and Return
Turn on the appliance
  Select the diagnostic menu
Reset Maintenance Count
press the Select

Mã lỗi đèn Samsung ML1640-1645, 2240-2245




The indicator "OnLine / Error"
     The indicator "Toner"
     "Cancel" button


Index display Cause of Error
OnLine / Error red Lights
  • Paper Empty
  • Cover Open
  • Motor Error
  • LSU Hsync Error
  • LSU Motor Error
  • Termistor Open Error
  • Fuser High Error
  • Fuser Low Error
  • Installer Error
  • Invalid Error
  • Genuine Error
OnLine / Error orange lights
  • Paper Jam 0
  • Paper Jam 1
  • Paper Jam 2
Toner Kr. blinks in 2.5 seconds Toner Low
Kr. blinking at 1 sec Replace Toner (ends)
red Lights Replace Toner (ended)

iR1600/iR2000 - Error Codes

E000 The main thermistor reading does not reach 40ºC 14 sec after the fixing heater goes ON. (fixing low temperature error)
E001 The main thermistor reading reaches 220ºC or higher. (fixing high temperature error)
E002 A start-up fault is detected under any of the following conditions of the main thermistor (start-up detection fault):
after exceeding 40ºC, it fails to reach 60ºC within 10 sec.
after exceeding 60ºC, it fails to reach 80ºC within 10 sec.
after exceeding 80ºC, it fails to reach 100ºC within 10 sec.
after exceeding 100ºC, it fails to reach 120ºC within 10 sec.
after exceeding 120ºC, it fails to reach 140ºC within 10 sec.
after exceeding 140ºC, it fails to reach 160ºC within 10 sec.
after exceeding 160ºC, it fails to reach 180ºC within 10 sec.
after exceeding 180ºC, it fails to reach 195ºC within 10 sec.
E003 After the end of the WAIT period, the main thermistor reading is 100ºC or lower.
In standby, the sub thermistor reading is 50ºC or lower. (low temperature error in fixing temperature control)
E004 At time of initialization, the ZEROXI* signal of the power supply is not detected.
During temperature control, the ZEROXI* signal does not arrive for 3 sec continuously.
A short circuit is detected in the triac (ASIC; fixing temperature control drive circuit error).
Possible cause Fixing assembly is faulty. (The main thermistor has an open circuit. The sub thermistor has an open circuit. The fixing heater has an open circuit.
The power supply PCB is faulty. The DC controller PCB is faulty.)
Note To reset the error, execute the following in service mode, and turn off the and then on the power switch. #7 PRINTER>#4 PRINTER RESET>YES=(*)
Remedy 1) Wiring
Is the connection of the connector (CN8) on the power supply PCB and the connector (J103) on the DC controller PCB and the wiring to the fixing assembly normal?
NO : Correct the connection and wiring.
2) Fixing assembly
Try replacing the fixing assembly. Is the fault corrected?
YES : End.
3) Power supply PCB, DC controller PCB
Try repacking the power supply PCB. Is the fault corrected?
YES : End.
NO : Replace the DC controller PCB.
4) Error
With the power switch ON, clear E000 through E004; then, turn off and then on the power switch.
If E000 through E004 is indicated, the RAM on the image processor will retain the error memory of the fixing assembly after the power switch has been turned off an then on. Execute the following in service mode, and turn off and then on the power switch to clear the memory: #7 PRINTER>#4 PRINTER RESET>YES=(*).
E010 A specific revolution is not detected from the main motor rotation detection signal (MLOK*), causing the signal to go ‘1’. (main motor fault)
Possible cause The main motor (M101) is faulty. The controller PCB is faulty.
Remedy 1) Connector
Is the connection of the connector (J903) of the main motor and the connector (J06) on the DC controller PCB normal?
NO : Correct the connection.
2) Main motor (M101), DC controller PCB
Try replacing the main motor. Is the fault corrected?
YES : Replace the main motor.
NO : Check the wiring; if normal, replace the DC controller PCB.
E100 When the scanner motor is started up, the BD input signal does not arrive within a specific period of time.
When the scanner motor is started up, the motor rotation is too fast, and fails to reach a specific revolution within 20 sec at time of deceleration. While the scanner motor is rotating at a specific speed, the BD input signal cycle is not within a specific range (±2%) for an equivalent of 10 mm (print distance).
While the scanner motor is rotating at a specific speed, the BD input signal cycle is not as indicated (±2%).
During the WMUPR period after the power switch has been turned on or the front cover/left cover has been opened/closed, the drum unit is absent.
Possible cause The wiring is faulty (short circuit, open circuit). The laser scanner unit is faulty. The DC controller PCB is faulty. The drum unit is not installed.
Remedy 1) Drum unit
Is the drum unit installed in host machine?
NO : Install the drum unit.
2) Connection
Is the connection of the connector (J908) on the BD detection PCB, connector (J907) of the laser unit, and connector (J102) on the DC controller PCB normal?
NO : Correct the connection.
3) Laser/scanner unit, DC controller PCB
Try replacing the laser/scanner unit. Is the fault corrected?
YES : End.
NO : Replace the DC controller PCB.
E719 The communication between the card reader and the image processor PCB is disrupted.
Possible cause The wiring is faulty (short circuit, open circuit). The card reader is faulty. The image processor PCB is faulty.
Note Be sure to clear the error in service mode : #12 CLEAR>CARD.
Remedy 1) Connector
Is the connection and the wiring for the connector (J1131) of the card reader and the connector (J210) on the image processor PCB normal?
NO : Correct the connection.
2) Image processor PCB
Try replacing the card reader. Is the fault corrected?
YES : End.
NO : Replace the image processor PCB.
If E719 is indicated, the fault in communication is retained by the RAM on the image processor even when the power switch has been turned off and then on; be sure to execute #12 CLEAR>CARD in service mode before making corrections.
E805 After the heat discharge fan drive signal is generated, the fan lock detection signal does not arrive for a specific period of time.
Possible cause The fan wiring is faulty (short circuit, open circuit). The heat discharge fan (FM101) is fautly. The DC controller PCB is faulty.
Remedy 1) Foreign matter
Is there foreign matter that prevents the rotation of the fan?
YES : Remove the foreign matter.
2) Wiring, Connector
Is the connection and wiring of the connector (J951) of the heat discharge fan (FM101) and the connector (J106) on the DC controller PCB normal?
NO : Correct the wiring.
3) Heat discharge fan (FM101), DC controller PCB Try replacing the heat discharge fan (FM101). Is the fault corrected?
YES : End.
NO : Replace the DC controller PCB.
E500 An error has occurred in the communication between the machine and the finisher twice continuously.
Possible cause The harness to the finisher is faulty (disconnected connector, open circuit).
The finisher controller PCB or the DC controller PCB is faulty.
Remedy 1) Power switch
Try turning off and then on the power switch. Is the fault corrected?
YES : End.
2) Wiring
Is the wiring from the finisher controller PCB to the DC controller PCB normal?
NO : Corrected the wiring.
3) Finisher controller PCB, DC controller PCB
Try replacing the finisher controller PCB. Is the fault corrected?
YES : End.
NO : Replace the DC controller PCB.
E514 The stack delivery belt does not reach home position when the stack handling motor (M2) is driven for a specific time (CW; if the same condition occurs during stack delivery, a jam will be identified).
Possible cause The stack handling motor (M2) is faulty. The stack delivery home position sensor (S8) is faulty. The connector is disconnected or has an operation circuit. The stack handling motor relay harness is faulty. The stack delivery belt is faulty. The finisher controller PCB is faulty.
Remedy 1) Stack handling motor drive belt
Is the tension of the drive belt appropriate?
NO : Loosen the screw on the tension to correct the tension.
2) Wiring
Is the wiring between the finisher controller PCB and the harness handling motor (M2) normal?
NO : Correct the wiring.
3) Sensor flag
Are the sensor flag spring and the flag normal?
NO : Correct the spring or the flag.
4) Stack delivery lever home position sensor (S8)
Check the stack delivery lever home position sensor (S8). Is the sensor normal?
NO : Replace the sensor.
5) Stack handling motor (M2), Finisher controller PCB
Try replacing the stack handling motor (M2). Is the fault corrected?
YES : End.
NO : Replace the finisher controller PCB.
E530 The rear aligning plate does not reach home position when the rear alignment motor (M4) has been driven for a specific time.
The rear aligning plate does not reach home position when the rear alignment motor (M4) has been driven for a specific time.
Possible cause The rear alignment motor (M4) is faulty. The rear aligning plate home position sensor (S7) is faulty. The sensor connector is disconnected or has an open circuit. The rear alignment motor relay harness is faulty. The rear aligning plate is subjected to an abnormal load. The finisher controller PCB is faulty.
Remedy 1) Rear aligning plate home position sensor (S7)
Check the rear aligning plate home position sensor (S7). Is the sensor normal?
NO : Replace the sensor.
2) Wiring
List the wiring between the finisher controller PCB and the rear alignment motor (M4).
NO : Correct the wiring.
3) Rear aligning plate
Is the rack riding cover the collar of the roll?
YES : Correct it.
4) Rear alignment motor (M4), Finisher controller PCB
Try replacing the rear alignment motor (M4). Is the fault corrected?
YES : End.
NO : Replace the finisher controller PCB.
E531 The stapler does not leave the stapling home position sensor (S13) within 0.5 sec after the stapler motor (M6) is rotated CW.
The stapler does to return to the home position sensor (S13) within 0.5 sec after the stapler motor (M6) is driven CW and, in addition, it does not return to the sensor within 0.5 sec after the motor is driven CCW thereafter.
Possible cause The stapler motor (M6) is faulty. The stapler home position sensor (SW1) is faulty. The stapler harness is faulty. The finisher controller PCB is faulty.
Remedy 1) Wiring
It the wiring between the stapler unit and the finisher controller PCB normal?
NO : Correct the wiring.
2) Stapler unit, Finisher controller PCB
Try replacing the stapler unit. Is the fault corrected?
YES : End.
NO : Replace the finisher controller PCB.
E537 The front aligning plate does not reach home position when the front aligning motor (M3) is driven for a specific time.
The front aligning plate does not leave home position when the front alignment motor (M3) is driven for a specific time.
Possible cause The front alignment motor (M3) is faulty. The front aligning plate home position sensor (S6) is faulty. The sensor connector is disconnected or has an open circuit. The front alignment motor relay harness if faulty. The front aligning plate is subjected to an abnormal load. The finisher controller PCB is faulty.
Remedy 1) Front aligning plate home position sensor (S6)
Check the front aligning plate home position sensor (S6). Is the sensor normal?
NO : Replace the sensor.
2) wiring
Is the wiring between the finisher controller PCB and the front alignment motor (M3) normal?
NO : Correct the wiring.
3) Front aligning plate
Is the rack riding over the collar of the roll?
YES : Correct it.
4) Front alignment motor (M3), Finisher controller PCB
Try replacing the front alignment motor (M3). Is the problem corrected?
YES : End.
NO : Replace the finisher controller PCB.
E551 The delivery fan rotation signal (FNALCOK) does not arrive within 1 sec when the heat discharge fan drive signal (FANON) is sent.
Possible cause The heat discharge fan (FM1) is faulty. The heat discharge fan relay harness is faulty. The heat discharge fan is subjected to an abnormal load. The finisher controller PCB is faulty.
Remedy 1) Wiring
Is the wiring between the heat discharge fan and the finisher controller PCB normal?
NO : Correct the wiring.
2) Heat discharge fan (FM1), Finisher controller PCB
Try replacing the heat discharge fan (FM1). Is the fault corrected?
YES : End.
NO : Replace the finisher controller PCB.
E577 The return roller does not reach home position when the delivery motor (M1) is driven for a specific time. (If the same condition is detected while alignment takes place in the direction of feed, a jam will be identified.)
Possible cause The delivery motor (M1) on the finisher controller PCB is faulty. The return roller home position sensor (S3) is faulty. The connector is discontented or has an open circuit. The delivery motor relay harness is faulty. The return roller is faulty. The finisher controller PCB is faulty.
Remedy 1) Delivery motor (drive mechanism)
Is the return roller rotation when the motor is rotating CCW?
NO : Correcting the drive mechanism.
Is the return roller displaced?
NO : Correct the return roller spring.
Is the tension of the delivery motor drive belt appropriate?
NO : Loosen the screw, and correct the tension.
2) Return roller home position sensor (S3)
Check the return roller home position sensor (S3). Is the sensor normal?
NO : Replace the sensor.
3) Delivery motor (M1), Finisher controller PCB
Try replacing the delivery motor (M1). Is the fault corrected?
YES : End.
NO : Replace the finisher controller PCB.
E580 The stack tray upper limit sensor (S1) goes ON while the stack tray up/ down motor (M5) is in operation.
The clock signal of the stack tray up/down clock sensor (S9) is not detected 15 times or more within 0.8 sec while the stack tray up/down motor (M5) is in operation.
It does not reach the stack tray paper height sensor (S10) 2 sec after the stack tray up/down motor (M5) rotates for ascent.
It does not leave the stack tray power height sensor (S10) 2 sec after the stack tray up/down motor (M5) starts to rotate for descent.
Possible cause The stack tray up/down motor (M5) is faulty. The stack tray paper height sensor (S10) is faulty. The sensor connector is disconnected or has an open circuit. The stack tray up/down clock sensor (SW9) is faulty. The sensor connector is disconnected or has an open circuit. The stack tray up/down motor is subjected to an abnormal load. The finisher controller PCB is faulty.
Remedy 1) Stack tray up/down motor (encoder)
Try turning the encoder of the stack tray up/down motor by hand. Does it rotate smoothly?
NO : Correct the mechanical mechanism.
2) Wiring
Is the wiring between the finisher controller PCB and the stack tray up/down motor (M5) normal?
NO : Correct the wiring.
3) Tray phase
Is the left/right phase of the stack tray normal?
NO : Correct the phase.
4) Stack tray up/down lock sensor (S9)
Check the stack tray up/down clock sensor (S9). Is the sensor normal?
NO : Replace the sensor.
5) Stack tray paper height sensor (S10)
Check the stack tray paper height sensor (S10). Is the sensor normal?
NO : Replace the sensor.
6) Stack tray paper limited sensor (S1), Stack tray lower limit sensor (S12)
Check the stack tray upper limit sensor (S1) and the stack tray lower limit sensor (S12). Are the sensors normal?
NO : Replace the sensors.
7) Stack tray up/down motor (M5), Finisher controller PCB
Try replacing the stack tray up/down motor (M5). Is the fault corrected?
YES : End.
NO : Replace the finisher controller PCB.
E585 The stack retaining lever does not reach home position when the stack handling motor (M2) has been driven for a specific time (at the start of motor CCW rotation). (If the same condition is detected during stack delivery, a jam will be identified.)
Possible cause The stack handling motor (M2) is faulty. The stack delivery lever home position sensor (S8) is faulty. The sensor connector is disconnected or has an open circuit. The stack handling motor relay harness is faulty. The stack retaining lever is faulty. The finisher controller PCB is faulty.
Remedy 1) Stack holding motor drive belt.
Is the tension of the drive belt appropriate?
NO : Loosen the screw, and correct the tension.
2) Stack handling motor (drive mechanism)
Is the return roller rotating while the motor is rotating CCW?
NO : Correct that drive mechanism.
3) Wiring
Is the wiring between the finisher controller PCB and the stack handling motor (M2) normal?
NO : Correct the wiring.
4) Stack retaining lever home position sensor (S4)
Check the stack retaining lever home position sensor (S4). Is the sensor normal?
NO : Replace the sensor.
5) Stack handling motor (M2), Finisher controller PCB
Try replacing the stack handling motor (M2). Is the fault corrected?
YES : End.
NO : Replace the finisher controller PCB.

iR1200/iR1300 Series - Error Codes

Code Sub-
code
Description Main cause Action
E000 None   The error history indicates any of the following error codes 4 times: E001, E002, E003. Clear the error.
Execute ‘#4 PRINTER RESET” under ‘#7 PRINTER’ in service mode to clear the error.; then, turn back on the power.
E001 000 The main thermistor detects 230°C/446°F or higher for 1 sec or more. The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty. 1. Malfunction
Turn off the power; wait for 10 min, and turn it on. Is the problem corrected?
YES: End.
2. Fixing film unit
Check the connector (4-pin) of the thermistor for electrical continuity: 1-2 and 3-4. Is it 0 Ω?
YES: Replace the fixing film unit.
3. Power supply PCB, DC controller PCB
Try replacing the power supply PCB. Is the problem corrected? NO: Replace the DC controller PCB.
001 The sub thermistor detects 300°C/572°F or higher for 0.2 sec or more.
E002 000 During printing, the main thermistor detects 0°C/32°F or lower for 1 sec or more continuously.
About 10 sec or later after power-on/start of printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
After power-on/start of printing, the reading of the main thermistor does not reach the target value -15°C/11°F or higher within 75 sec.
The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty. See the descriptions for E003.
001 About 10 sec or later after the heater is supplied with power, the sub thermistor detects less than 75°C/167°F for 2 sec or more continuously.
E003 None During printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously. The fixing film unit is faulty (main thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty. 1. Malfunction
Turn off the power; wait for 10 min, and turn on the power. Is the problem corrected?
YES: End.
2. Wiring
Is the wiring from the DC controller PCB to the fixing film unit normal?
NO: Correct the wiring.
3. Fixing film unit
Try replacing the fixing film unit. Is the problem corrected?
YES: End.
4. Power supply PCB, DC controller PCB
Try replacing the power supply PCB. Is the problem corrected?
YES: End.
NO: Replace the DC controller PCB.
E100 None About 1.5 sec after the scanner drive signal output, the BDI* signal is not detected 3 times or more for 1.0 sec. While the laser is ON, the BD signal cycle is not as indicated for 0.5 or more continuously. The laser driver/BD PCB is faulty (laser activation failure, BD detection fault). The DC controller PCB is faulty. The image processor PCB is faulty. 1. Wiring
Is the wiring from the DC controller PCB to the laser scanner unit normal?
NO: Correct the wiring
2. Laser scanner unit
Try replacing the laser scanner unit. Is the problem corrected?
YES: End.
3. DC controller PCB, Image processor PCB
Try replacing the DC controller PCB. Is the problem corrected?
YES: End.
NO: Replace the image processor PCB.
E110 None The scanner fails to reach the target speed of rotation 10 sec after the laser scanner motor reaches constant speed state. The laser scanner motor is faulty. The DC controller PCB is faulty. 1. Laser scanner unit, DC controller PCB
Try replacing the laser scanner unit. Is the problem corrected?
YES: End.
NO: Replace the DC controller PCB.
E805 None While the fan is rotating, fan lock state is detected for 10 sec or more continuously. The fan is faulty. The DC controller PCB is faulty. The image processor PCB is faulty. 1. Foreign matter
Is there any foreign matter that hinders the rotation of the heat discharge fan?
YES: Remove the foreign matter.
2. Wiring, Connection
Are the wiring and connection (connectors) of the fan normal?
NO: Correct them.
3. Fan
Try replacing the fan. Is the problem corrected?
YES: End.
4. DC controller PCB/Image processors PCB
Try replacing the DC controller PCB. Is the problem corrected?
YES: End.
NO: Replace the image processor PCB.
E810 None The case that the toner bottle is detected, but not the cartridge. The DC controller PCB is faulty. The cartridge is faulty. 1. High-voltage contact (between machine and the developing unit)
Is the high-voltage spring used to supply high voltage to the developing unit soild?
YES: Clean it.
2. High-voltage contact (between high-voltage spring and DC controller PCB; J207)
Is the connection between the high-voltage spring and the DC controller PCB(J207) normal?
NO: Correct the connection. If the problem cannot be corrected, replace the faulty part.
3. Developing unit, DC controller PCB
Replace the developing unit. Is the problem corrected?
YES: End.
NO: Replace the DC controller PCB.

Error codes iR3225 3230 3235 3245

Code Cause Remedy
E000 to E197 (DC Controller)
E000 The temperature of the fixing assembly is abnormally high
0001 While startup control is under way, the reading of the main thermistor is less than 30 deg C continuously for 200 msec or more 1 sec after the start of power supply. While startup control is under way, the reading of the main thermistor is less than 70 deg C continuously for 200 msec or more 2 sec after the start of power supply. While startup control is under way, the reading of the main thermistor is less than 120 deg C continuously for 200 msec 6 sec after the start of power supply. The startup control does not end 30 sec after the start of power supply. Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.
Replace the main thermistor.
Replace the DC controller PCB.
E001 The temperature of the fixing assembly is abnormally high
0000 The reading of the main thermistor is 250 deg C or more continuously for 200 msec. Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.
Replace the main thermistor.
Replace the DC controller PCB.
0001 The hardware circuit detects overheating of the main or sub thermistor for 200 msec
0002 The reading of the sub thermistor is 295 deg C or more continuously for 200 msec.
E002 The rise in temperature of the fixing assembly is faulty.
0000 While startup control is under way, the reading of the main thermistor is less than 115 deg C continuously for 400 msec 1.3 sec after it has indicated 100 deg C.
While startup control is under way, the reading of the main thermistor is less than 150 deg C continuously for 400 msec 1.3 sec after it has indicated 140 deg C.
Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.
Replace the main thermistor.
Replace the DC controller PCB.
E003 The fixing temperature is too low after a standby state.
0000 While regular temperature control is under way, the reading of the main thermistor is less than 140 deg C continuously for 400 msec or more. Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.
Replace the main thermistor.
Replace the DC controller PCB.
E004 Failure in main/sub thermistor
0000 When disconnection is detected with connector of the main/sub thermistor for 30 sec continuously while DC controller is working. Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.
Replace the main thermistor.
Replace the DC controller PCB.
E007 The rotation of the fixing film is faulty.
0000 While the fixing motor is rotating, the marker signal is not detected for 6 sec with the reading of the main thermistor indicating 100 deg C or more. Reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.
Replace the film unit.
Replace the DC controller PCB.
E010 The rotation of the main motor is faulty.
0001 Detection is executed every 100 msec after the start of motor rotation; however, the drive detection signal is absent for 2 sec. Replace the main motor. Replace the DC controller PCB.
0002 During motor rotation, detection is executed every 100 msec; however, the drive signal is absent 5 times in sequence.
E014 The rotation of the fixing motor is faulty.
0001 Detection is executed every 100 msec after the start of motor rotation; however, the drive detection signal is absent for 2 sec. Replace the fixing motor. Replace the DC controller PCB.
0002 During motor rotation, detection is executed every 100 msec; however, the drive signal is absent 5 times in sequence.
E019 The waste toner case is full, or the waste toner case full sensor is faulty.
0000 When the waste toner case is identified as being full for 2000 prints continuously, an alert is issued; thereafter, the case is identified as being full continuously for 100 prints. Replace the waste toner sensor. Replace the DC controller PCB.
E020 The path between the sub hopper and the developing assembly is clogged with toner.
0000 The developing assembly toner sensor detects the absence of toner, while the sub hopper toner sensor detects the presence of toner. With the developing clutch turned on, the hopper feedscrew motor is rotated for 1 sec intermittently 194 times; still, the developing assembly toner sensor does not detect the presence of toner. Replace the developing assembly toner sensor. Replace the sub hopper toner sensor. Replace the DC control PCB.
E024 The developing assembly connector is disconnected/Disconnection of Toner sensor.
0000 The developing assembly toner sensor connection detection signal is absent for 100 msec 10 times in sequence. Replace the developing assembly toner sensor. Connect the connector. Replace the DC controller PCB.
0001 Disconnection of the wire used for detecting the connection of the toner level sensor is found.
-iR 3225 When the disconnection of the wire used for detecting the connection of the toner level sensor has been detected for 7.5 min without interruption (12.5 min in the manual /envelop cassette feeding).
-iR 3245/3235/3230 When the disconnection of the wire used for detecting the connection of the toner level sensor has been detected for 12.5 min without interruption.
Correct the cable. Replace the sensor.
E025 The hopper motor or the bottle motor is faulty.
0000 The sub hopper toner sensor connection detection signal is absent for 100 msec 10 times in sequence. Replace the sub hopper toner sensor.
Connect the connector.
Replace the detection PCB.
0001 While the hopper motor is rotating, the motor error lock signal is detected continuously 4 times every 56 msec. Or, while the bottle motor is rotating, the motor error lock signal is detected 22 times in sequence every 10 msec. Replace the hopper motor.
Replace the bottle motor.
Replace the DC controller PCB.
E032 The eM controller counter malfunctions.
0001 An open circuit is detected for the count pulse signal. Turn off the main power, and check the cable for an open circuit; then, turn the main power back on.
E064 The voltage of the power supply is faulty (high-voltage error).
0001 The value read from the EEPORM is outside a specific range. Turn off and then back on the main power. Replace the EEPROM.
0002 While output is being generated, the AD value of the primary DC voltage is 230 (DEC) or more for 100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.) Replace the high-voltage power supply.
Replace the DC controller PCB.
0003 While output is being generated, the AD value of the developing DC voltage is 224 (DEC) or more for 10 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
0004 While output is being generated, the AD value of the transfer output current is 205 (DEC) or more for 100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
0005 While output is being generated, the AD value of the transfer output voltage is 0 (DEC) for 100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
E110 The laser scanner motor is faulty.
0001 The scanner motor speed lock signal does not indicate a locked state a specific period of time after the scanner motor has been started. Replace the laser unit.
Replace the DC controller PCB.
Check the wiring.
0002 The speed lock signal indicates a deviation 10 times in sequence at intervals of 100 msec after the signal has indicated a locked state.
0003 With the image clock switched over, the scanner motor speed lock signal does not indicate a locked state 6.5 sec after a switchover is made from low to normal speed or 8 sec after a switchover is made from normal to low speed.
E191 There is an error in the communication with the high-voltage power supply.
0000 The data transmission/reception does not end normally 500 msec after the most recent transmission/reception of data ended normally. Replace the high-voltage power supply.
Replace the DC controller PCB.
E197 Error in communication of laser driver PCB
0000 Communication error 1 with image PCB Check routing (wiring)
Replace the laser unit
Replace DC controller PCB
0001 Communication error 2 with image PCB
0003 Disconnection of laser harness
E202 to E248, E280 (Reader)
E202 There is an error in the detection of the CCD home position.
0001 The attempt to detect the home position fails when the CCD is moved forward. Disconnect and then connect the harness connector.
Replace the optical HP sensor, optical motor, and reader controller PCB.
0002 The attempt to detect the home position fails when the CCD is moved back.
E225 The light intensity of the CCD is faulty. Disconnect and then connect the flexible cable.
Replace the flexible cable, CCD unit, and reader controller PCB.
E227 The reader unit power supply (24V) is faulty.
0001 At time of power-on, the 24V port is off. Disconnect and then connect the power supply harness connector.
Replace the power supply.
0002 At the start of a job, the 24V port is off.
0003 At the end of a job, the 24V port is off.
0004 When a load is being driven, the 24V port is off.
E248 EEPROM error
0001 An error has occurred at power-on. Replace the reader controller PCB.
0002 An error has occurred during write operation.
0003 An error has occurred during read operation following write operation.
E280 Reading unit communication error
0001 Reception status error Disconnect and then connect the flexible cable.
Replace the flexible cable.
0002 Reception interrupt error
0003 Insufficient insertion of the reading unit connector
E261 to E315 (DC Controller, Main Controller)
E261 The zero-cross signal is faulty.
0000 When the relay is on, the zero-cross signal is not detected for 500 msec or more. Replace the AC driver PCB.
Replace the DC controller PCB.
E315 There is an error in image data.
0007 There is an error in JBIG encoding. Turn off and then back on the power.
000d There is an error in JBIG decoding.
000e Error in decoding of software Replace the main controller PCB
0025 Error in ROTU hardware Replace SDRAM. Replace HDD.
Replace the main controller PCB.
0027 Error in ROTU timeout
0033 Error in MemFill hardware Replace the main controller PCB.
0035 Error in MemFill timeout
0100 Error in PrcOverRun
0500 Error in device timeout [location to be detected] image process module (SCIO) [Detection timing] when there is no interruption 2 min after the operation has been started Check connection with DDI-S cable(RCON).
Replace the main controller PCB.
0501 Device: abnormal termination error [location to be detected] image process module (SCIO) [Detection timing] When abnormal interruption is detected after the operation has been started.
0510 Device: timeout error [Location to be detected] image process module (SCIP) [Detection timing] when there is no interruption 2 min after the operation has been started.
0511 Device: abnormal termination error [Location to be detected] image process module (SCIP) [Detection timing] when abnormal interruption is detected after the operation has been detected.
0520 Device: timeout error [Location to be detected] image process module (CMIP) [Detection timing] When there is no interruption 2 min after the operation has been started
0521 Device: abnormal termination error [Location to be detected] image process module (CMIP) [Detection timing] when abnormal interruption is detected after the operation has been detected.
0530 Device: timeout error [Location to be detected] image process module (JPEN) [Detection timing] when there is no interruption 2 min after the operation has been started. Turn OFF and then ON the power.
Replace the main controller PCB if this occurs frequently.
0531 Device: abnormal termination error [Location to be detected] image process module (JPEN) [Detection timing] when abnormal interruption is detected after the operation has been started.
0540 Device: timeout error [Location to be detected] image process module (JPDE) [Detection timing] when there is no interruption 2 min after the operation has been started.
0541 Device: abnormal termination error [Location to be detected] image process module (JPDE) [Detection timing] when abnormal interruption is detected after the operation has been started.
0550 Device: timeout error [Location to be detected] image process module (PRIP) [Detection timing] when there is no interruption 2 min after the operation has been started. Check connection with DDI-P cable(DCON).
Replace the main controller PCB.
0551 Device: abnormal termination error [Location to be detected] image process module (PRIP) [Detection timing] when abnormal interruption is detected after the operation has been started.
0560 Device: timeout error [Location to be detected] image process module (PRIO) [Detection timing] when there is no interruption 2 min after the operation has been started.
0561 Device: abnormal termination error [Location to be detected] image process module (PRIO) [Detection timing] when abnormal interruption is detected after the operation has been started.
E400, E413, E490 (ADF)
Code Cause/Detection Details Measures
E400 A communication error is detected for a certain period of time after communication with the engine started at the time of initialization.
0001 The checksum values of data received from the ADF driver PCB are inconsistent for a certain period of time. Check connection of ADF lattice cable (cleaning of connecting point).
Replace the AC driver PCB.
Replace the reader controller PCB.
Replace the main controller PCB.
0002 The status of data received from the ADF driver PCB is not normal for a certain period of time.
0003 A serial communication error interrupt is detected for a certain period of time.
E413 Failure in the separation motor (The level of the separation motor HP sensor does not change within a specified period even when the separation motor is driven.)
0001 The separation roller is in the OPEN status when initializing the separation motor. Replace the separation motor HP sensor.
Replace the separation motor. Replace the ADF driver PCB.
0002 The separation roller is in the CLOSE status when initializing the separation motor.
E490 The ADF installed is not supported.
0001 Error with an incorrect ADF model The ADF installed is not supported.
Replace the DC controller PCB.
E500 to E5F9 (Finisher)
Code Cause Remedy
E500
0001 fault in communication with the finisher (common among all finishers) Replace the finisher controller PCB.
Replace the DC controller PCB.
E503
0002 fault in communication with the finisher (External finisher)
fault in communication between finisher and saddle unit
Replace the finisher controller PCB.
Replace the saddle controller PCB.
Check the cable.
0003 fault in communication with the finisher (External finisher)
fault in communication between finisher and punch unit
E505
0001 fault in the data stored in backup memory Turn off the main power.
Check the wiring of the DC controller PCB and the finisher controller, and check the fuse of the 24-V power supply.
Thereafter, turn the main power back on.
0002 fault in the EEPROM data of the punch unit Replace the punch driver PCB.
Replace the finisher controller PCB.
E514
0001 fault in stack delivery motor (Finisher-S1)
When the stack retaining spacer is returned to home position, the belt escape home position sensor does not go on within 1.5 sec.
Replace the finisher controller PCB.
Replace the stack delivery motor.
Check the stack delivery drive mechanism.
0002 fault in stack delivery motor (Finisher-S1)
When the stack retaining spacer is shifted from home position, the belt escape home position sensor does not go off within 1.5 sec.
E514  
0001 fault in trailing edge assist motor (External finisher)
The home position sensor does not go off even when the trailing edge assist motor has rotated for a specific period of time.
Replace the finisher control PCB.
Replace the trailing edge assist motor.
0002 fault in trailing edge assist motor (External finisher)
The home position sensor does not go on even after the trailing edge assist motor has rotated for a specific period of time.
E519
0001 Gear change motor error (External finisher)
The home position sensor does not go off even when the gear change motor has rotated for a specific period of time.
Replace the finisher controller PCB.
Replace the gear change motor.
Check the gear change mechanism.
0002 Gear change motor error (External finisher)
The home position sensor does not go on even when the gear change motor has rotated for a specific period of time.
E520
0001 The offset motor or the finisher controller PCB is faulty.
The offset home position sensor is faulty (Finisher-S1).

While the offset motor is in operation, drive was applied for 1000 msec for movement toward the home position sensor; however, the offset home position sensor does not go on.
Replace the offset motor.
Replace the offset home position sensor.
Replace the finisher controller PCB.
0002 The offset motor or the finisher controller PCB is faulty.
The offset home position sensor is faulty (Finisher-S1).

While the offset motor is in operation, drive was applied for 1000 msec for movement away from the home position sensor; however, the offset home position sensor does not go off.
E530
8001 Rear alignment error (Finisher-S1)
The home position sensor does not go on within 2000 msec after the start of operation when the rear aligning plate is shifted to home position.
Replace the finisher controlled PCB.
Replace the rear alignment motor.
Check the rear aligning plate drive mechanism.
Check the rear alignment home position sensor.
8002 Rear alignment error (Finisher-S1)
The home position sensor does not go off within 1000 msec after the start of operation when the rear aligning plate is shifted from home position.
E530  
0001 Front alignment error (External finisher)
The home position sensor does not go off even when the front alignment motor has been rotated for a specific period of time.
Replace the finisher controller PCB.
Replace the front alignment motor.
Check the front aligning plate drive mechanism.
Check the front alignment home position sensor.
0002 Front alignment error (External finisher)
The home position sensor does not go on even when the front alignment motor has been rotated for a specific period of time.
E531
8001 Stapler error (Finisher-S1)
At time of staple jam recovery, the home position sensor does not go on with 500 msec after the start of reverse rotation of the stapler motor.
Replace the finisher controller PCB.
Replace the stapler. Check the harness.
8002 Stapler error (Finisher-S1)
The home position sensor does not go off within 500 msec after the stapler motor has been started.
E531
0001 Stapler error (External finisher)
The home position sensor does not go off even when the stapler motor has rotated for a specific period of time.
Replace the finisher controller PCB.
Replace the stapler.
Check the harness.
0002 Stapler error (External finisher)
The home position sensor does not go on even when the stapler motor has rotated for a specific period of time.
E532
8001 Stapler shift error (Finisher-S1)
The stapler slide home position sensor does not go on within 11 sec when the stapler is shifted to home position.
Replace the finisher controller PCB.
Replace the stapler shift motor.
Check the stapler shift home position sensor.
Check the harness.
8002 Stapler shift error (Finisher-S1)
The stapler slide home position sensor does not go off within 1.0 sec when the stapler is shifted from home position.
E532
0001 Stapler shift error (External finisher)
The home position sensor does not go off even after the stapler shift motor has rotated for a specific period of time.
Replace the finisher controller PCB.
Replace the stapler shift motor.
Check the stapler shift home position sensor.
Check the harness.
0002 Stapler shift error (External finisher)
The home position sensor does not go on even when the stapler shift motor has rotated for a specific period of time.
E535
0001 Swing cam error (Finisher-S1)
The home position sensor does not go off within 1000 msec after the start of operation when the swing arm is shifted from home position.
Replace the finisher controller PCB.
Replace the swing cam motor.
Check the swing cam home position sensor.
Check the harness.
0002 Swing cam error (Finisher-S1)
The home position sensor does not go off within 1.0 sec when the stack delivery roller swing arm is moved from home position.
E535
0001 Swing cam error (External finisher)
The home position sensor does not go off even when the swing motor has rotated for a specific period of time.
Replace the finisher controller PCB.
Replace the swing cam motor.
Check the swing cam home position sensor.
Check the harness.
0002 Swing cam error (External finisher)
The home position sensor does not go on even when the swing motor has rotated for a specific period of time.
E537
8001 Front alignment error (Finisher-S1)
The home position sensor does not go on within 2.0 sec when the front aligning plate is moved to home position.
Replace the finisher controller PCB.
Replace the front alignment motor.
Check the front aligning plate drive mechanism.
Check the front alignment home position sensor.
8002 Front alignment error (Finisher-S1)
The home position sensor dos not go off within 1.0 sec when the front aligning plate is shifted from home position.
E537
0001 Rear alignment error (External finisher)
The home position sensor does not go on within 2000 msec after the start of operation when the read aligning plate is moved to home position.
Replace the finisher controller PCB.
Replace the rear alignment motor.
Check the rear aligning plate drive mechanism.
Check the rear alignment home position sensor.
0002 Rear alignment error (External finisher)
The home position sensor does not go off within 1000 msec after the start of operation when the rear aligning plate is moved form home position.
E540
8002 Stack tray motor error (Finisher-S1)
The operation to detect the paper surface of the stack tray does not end within 1.0 sec.
Replace the finisher controller PCB.
Replace the tray ascent/descent motor.
Check the stack tray drive mechanism.
Check the paper surface sensor.
8003 Stack tray motor error (Finisher-S1)
An abnormal combination of sensor states has been detected.
Replace the finisher controller PCB.
Check the stack tray upper limit sensor.
Check the stack tray lower limit sensor.
Check the stack tray upper paper surface sensor.
Check the stack tray lower paper surface sensor.
E540
0002 Upper tray ascent/descent motor error (External finisher)
Upper tray ascent/descent motor clock error
Replace the No. 1 tray shift motor.
Replace the finisher controller PCB.
Check the tray ascent/descent mechanism.
0003 Upper tray ascent/descent motor error (External finisher)
Area error
Replace the No. 1 tray area sensor PCB.
Replace the finisher controller PCB.
0004 Upper tray ascent/descent motor error (External finisher)
Safety switch activation
Check the No. 1 tray closed detecting switch.
Replace the finisher controller PCB.
E542
0002 Lower tray ascent/descent motor error (External finisher)
Lower tray ascent/descent motor clock error
Replace the No. 2 tray shift motor.
Replace the finisher controller PCB.
Check the tray ascent/descent mechanism.
0003 Lower tray ascent/descent motor error (External finisher)
Area error
Replace the No. 2 tray shift area sensor PCB.
Replace the finisher controller PCB.
E577
8001 Paddle error (Finisher-S1)
The paddle home position sensor does not go on within 1.5 sec when the paddle is shifted to home position.
Check the paddle motor.
Check the paddle home position sensor.
Replace the finisher controller PCB.
8002 Paddle error (Finisher-S1)
The paddle home position sensor does not go off within 1.0 sec when the paddle is moved to home position.
E584
0001 Shutter unit error (External finisher)
The shutter open sensor does not go off (i.e., the shutter does not close).
Check the stack edging motor.
Check the open/close clutch.
Check the shutter home position sensor.
Replace the finisher controller PCB.
0002 Shutter unit error (External finisher)
The shutter open sensor does not go on (i.e., the shutter does not open).
E590 Punch motor error
0001 The punching home position is not detected even when the puncher motor has been driven for 200 msec. Check the punch motor.
Check the punch motor clock sensor.
Check the punch driver PCB. Replace the finisher controller PCB.
0002 The punch home position sensor is not defected even after the motor has stopped at time of punch motor initial operation.
E591 Punch dust sensor error
0001 Error in light-receiving voltage while light is emitted Check the waste paper case full sensor.
Check the punch driver PCB.
Replace the finisher controller PCB.
0002 Error in light-receiving voltage while light is not emitted
E592 Paper trailing edge sensor/horizontal sensor error
0001 Error in light-receiving voltage when light is emitted (trailing edge sensor) Check the paper trailing edge sensor.
Check the horizontal registration sensor.
Check the punch driver PCB.
Replace the finisher controller PCB.
0002 Error in light-receiving voltage when light is not emitted (trailing edge sensor)
0003 Error in light-receiving voltage when light is emitted (horizontal registration sensor 1)
0004 Error in light-receiving voltage when light is not emitted (horizontal registration sensor 1)
0005 Error in light-receiving voltage when light is emitted (horizontal registration sensor 2)
0006 Error in light-receiving voltage when light is not emitted (horizontal registration sensor 2)
0007 Error in light-receiving voltage when light is emitted (horizontal registration sensor 3)
0008 Error in light-receiving voltage when light is not emitted (horizontal registration sensor 3)
0009 Error in light-receiving voltage when light is emitted (horizontal registration sensor 4)
000A Error in light-receiving voltage when light is not emitted (horizontal registration sensor 4)
E593 Punch shift motor error
0001 The light-receiving voltage home position sensor does not go off when light is emitted. Check the horizontal registration motor.
Check the horizontal registration home position sensor.
Check the punch driver PCB.
Replace the finisher controller PCB.
Check the punch shift mechanism.
0002 The light-receiving voltage home position sensor does not go on when light is not emitted.
E5F0 Saddle paper positioning plate error
0001 The paper positioning plate home position sensor does to go on when the paper positioning motor has been driven for 1.33 sec. Paper positioning plate motor (M4S)/paper positioning plate home position sensor (P17S) Check the paper positioning plate motor.
Check the paper positioning plate home position sensor.
Replace the finisher controller PCB.
Check the paper positioning plate drive mechanism.
0002 The paper positioning plate home position sensor doest not go off when the paper positioning plate motor has been driven for 1 sec. Paper positioning plate motor (M4S)/paper positioning plate home position sensor (P17S)
E5F1 Saddle paper folding error
0001 The number of detection pulses of the paper folding motor clock sensor has dropped below a specific value. Paper folding motor (M2S)/paper folding motor clock sensor (P14S) Check the paper folding motor. Check the paper folding motor clock sensor.
Replace the finisher controller PCB.
Check the paper folding plate drive mechanism.
0002 The state of the paper folding home position sensor doest not change when the paper folding motor has been driven for 3 sec. Paper folding motor (M2S)/paper folding motor clock sensor (P14S)
E5F2 Saddle guide error
0001 The guide home position sensor does not go on when the guide motor has been driven for 0.455 sec. Guide motor (M3S)/guide home position sensor (PI13S) Check the guide motor.
Check the guide home position sensor.
Replace the finisher controller PCB.
Check the guide drive mechanism.
0002 The guide home position sensor does not go off when the guide motor has been driven for 1 sec. Guide motor (M3S)/guide home position sensor (PI13S)
E5F3 Saddle alignment error
0001 The aligning plate home position sensor does not go on when the alignment motor has been driven for 0.5 sec. (at time of initialization, 1.67 sec.) Alignment motor (M5S)/aligning plate home position sensor (PI5S) Check the alignment motor.
Check the alignment home position sensor.
Check the aligning plate drive mechanism.
Replace the finisher controller PCB.
0002 The aligning plate home position sensor does not go off when the alignment motor has been driven for 1 sec. Alignment motor (M5S)/aligning plate home position sensor (PI5S)
E5F4 Saddle rear stapling error
0001 The stitching home position sensor does not go on when the stitch motor (rear) has been rotated in reverse for 0.5 sec or more. Stitch motor (rear; M6S)/stitching home position sensor (rear; MS5S) Replace the stitcher (rear).
Check the harness.
Replace the finisher controller PCB.
0002 The stitching home position sensor does not go off when the stitch motor (rear) has been rotated in normal direction for 0.5 sec or more. Stitch motor (rear; MS)/stitching home position sensor (rear; MS5S)
E5F5 Saddle front stapling error
0001 The stitching home position sensor does not go on when the stitch motor (front) has been rotated in reverse for 0.5 sec or more. Stitch motor (front; M7S)/stitching home position sensor (front; MS7S) Replace the stitcher (front).
Check the harness.
Replace the finisher controller PCB.
0002 The stitching home position sensor does not go off when the switch motor (front) has been rotated in normal direction for 0.5 sec or more. Stitch motor (front; M7S)/stitching home position sensor (front; MS7S)
E5F6 Saddle butting error
0001 The paper butting plate home position sensor does not go on when the paper butting plate motor has been driven for 0.3 sec. Paper butting plate motor (M8S)/paper butting plate home position sensor (PI14S) Check the paper butting plate motor.
Check the paper butting plate home position sensor.
Replace the finisher controller PCB.
0002 The paper butting plate home position sensor does not go off when the paper butting plate motor has been driven for 80 msec or more. Paper butting plate motor (M8S)/paper butting plate home position sensor (PI14S)
0003 The number of detection pulses of the paper butting plate motor has dropped below a specific value. paper butting plate motor (M8S)/paper butting plate motor clock sensor (PI1S) Check the paper butting plate motor.
Check the paper butting plate motor clock sensor.
Replace the finisher controller PCB.
0004 The paper butting plate leading edge sensor does not go off when the paper butting plate motor has been driven for 80 msec. Paper butting plate motor (M8S)/paper butting plate leading edge sensor (PI15S) Check the paper butting plate motor.
Check the paper butting plate leading edge sensor.
Replace the finisher controller PCB.
0005 The paper butting plate leading edge sensor does not go on when the paper butting plate motor has been driven for 0.3 sec. Paper butting plate more (M8S)/paper butting plate leading edge sensor (PI15S)
E5F8 Saddle connector error
0001 The connector of the paper butting plate home position sensor has been identified as being disconnected. Connector of guide home position sensor (PI13S) Connect the connector of the guide home position sensor.
Check the harness.
Replace the finisher controller PCB.
0002 The connector of the paper butting plate home position sensor has been identified as being disconnected. Connector of paper butting plate home position sensor (PI14S) Connect the connector of the paper butting plate home position sensor.
Check the harness.
Replace the finisher controller PCB.
0003 The connector of the paper butting plate leading edge sensor has been identified as being disconnected. Connector of paper butting plate leading edge sensor (PI15S) Connect the connector of the paper butting plate leading edge sensor.
Check the harness.
Replace the finisher controller PCB.
E5F9 Saddle switch error
0001 The inlet cover switch has been identified as being open for 1 sec or more after the start of printing or the start of initial rotation with the following sensors identifying their respective covers as being closed:
inlet cover sensor (PI9S)
nt cover open/closed sensor (PI2S)
delivery cover sensor (PI3S)
Or, the front over switch (MS2S) or the delivery cover switch (MS3S) is open. Inlet cover switch (MS1S)/front cover switch (MS2S)/delivery cover switch (MS3S)
Check the inlet cover switch.
Check the inlet cover sensor.
Check the front cover open/closed sensor.
Check the delivery cover sensor.
Replace the finisher controller PCB.
0002 The front cover switch has been identified as being open from the start of printing or the start of initial rotation with the following sensors identifying their respective covers as being closed.
inlet cover sensor (PI9S)
front cover open/closed sensor (PI2S)
delivery cover sensor (PI3S)
front cover switch (MS2S)/delivery cover switch (MS3S)
0003 The delivery cover switch has been identified as being open after the start of printing or the start of initial rotation of the host machine with the following sensors identifying their respective covers as being closed:
inlet cover sensor (PI9S)
front cover open/closed sensor (PI2S)
delivery cover sensor (PI3S)
delivery cover switch (MS3S)
Check the delivery cover switch.
Check the inlet cover sensor.
Check the inlet cover sensor.
Check the front cover open/closed sensor.
Check the delivery cover sensor. Replace the finisher controller PCB.
E602 (Error in HDD/encryption board)
E602 There is an error on the hard disk.
0001 The HDD cannot be recognized. The startup partition (BOOTDEV) cannot be found at startup. 1. Turn off the main switch, and check the cable connector. Then, turn on the main switch.
2. Check to see if the HDD spins up when the main switch is turned on and if the 5V/12V power is supplied.
3. If the symptom still exists after the foregoing, replace the HDD, re-install the system software. If the symptom still exists, replace the main board.
0002 The system software for the main CPU does not exist. 1. Start in safe mode, reinstall a system, and turn OFF/ON the power.
2. Replace the HDD and reinstall a system.
0003 Suspension of a write operation to the boot device has been detected.
0006 The system software of the sub CPU does not exist.
0009 [Cause] there is no necessary FONT file in /BOOTDEV/BOOT. [Location to be detected] each point [Detection timing] detected when executing report print, X/IFAX communication, stamp print 1. Download SYSTEM again.
2. Check that the font file is located in /BOOTDEV/BOOT.
0012 [Cause] damage/deletion of file on HDD referred by WEB browser [Location to be detected] initialization of web browser [Detection timing] Archive cannot be found in /BOOTDEV/BROWS by reextracting (reloading) web browser's file when failed to extract (load) web browser's file in /APL_GEN/NetFront. Reinstall WEB browser contents using download tool. (If failed to recover, replace HDD because HDD could have been damaged)
2000 Error in authentication between the host machine and encryption board Check connection of encryption board (turn OFF and then ON the power)
Use SST to execute key clear of the encryption board (HDD needs to be formatted because HDD is not formatted. System firmware needs to be reinstalled)
2001 Mismatch in the operation of encryption board Use SST to execute key clear of the encryption board (HDD needs to be formatted because HDD is not formatted. System firmware needs to be reinstalled)
2002 Fault in the encryption board, etc. Check connection of the encryption board (turn OFF and then ON the power)
Use SST to execute key clear of the encryption board (HDD needs to be formatted because HDD is not formatted. System firmware needs to be reinstalled)
After replacing the encryption board, format HDD and reinstall SYSTEM using SST.
Replace the main controller PCB.
Остальные подкоды ошибки E602 лучше смотреть в сервисной документации - свести их в одну таблицу не представляется возможным.
E604 to E748 (Main Controller, DC Controller)
E604 The image memory is faulty or is inadequate.
0000 The memory size does not match the model. Increase the memory.
E609 There is an error on the HDD.
0008 At startup, the HDD fails to reach a specific temperature level within a specific period of time. Replace the hard disk.
Replace the DC controller PCB.
0009 At time of sleep recovery, the temperature fails to reach a specific level.
E610 The HDD coding key is faulty.
0001 An encryption board does not exist. Check the hardware constitution
0002 Memory configuration to perform encryption is not satisfied.
0101 Memory initialization for the key storage area fails. Turn the main power switch off/on
0102 Initialization for the encryption processing area fails
0201
0202
Error in the encryption processing area
0301 Creation of an encryption key fails.
0302
0303
A fault in the encryption key is detected. Turn the main power switch off/on
Turn off/on the main power switch. (The contents of HDD are initialized.)
0401
0402
An error is detected during encrypting. Turn the main power switch off/on
0501 Error in document management information on /FSTDEV
E611 Error in repeated reboot due to such causes as malfunctioning SRAM
0000 When damaged SRAM information occurs and hinders reading the job information on the SRAM, repeated reboot occurs at recovery from power supply cut. Execute SRAM clear.
E674 An error has occurred in communication between the fax control PCB (2-line) and main controller PCB.
0001 An attempt to set mode for the fax device has failed. 1. Check the connection of the cable between the fax control PCB (2-line) and the main controller PCB.
2. Replace the ROM DIMM of the fax control PCB (2-line).
3. Replace the fax control PCB (2-line).
4. Replace the main controller PCB.
0100 Writing communication information fails after communication is completed, and reading the communication information fails. Turn the main power switch off/on.
Turning off/on the main power switch clears all communication information (log).
E710 There is an error in the initialization of the IPC.
0001 The machine fails to become ready 3 sec or less after the IPC chip startup. Check the cable.
E711 There is an error in the IPC communication.
0001 The occurrence of an error has been recorded in the error register of the IPC chip 4 times or more within 1.5 sec. Check the cable.
E713 There is an error in the communication with the finisher or 3-way unit.
0000 The communication with the finisher / 3-way unit does not resume within 5 sec after it has been disrupted. Check the cable. Replace the DC controller PCB. Replace the finisher controller PCB. Replace the 3-way unit driver PCB.
E716 Communication error with the pedestal/ 3-way unit
0000 After the presence of a pedestal or a 3-way unit has been detected, the communication fails to be normal for 5 sec. Check the cable. Replace the DC controller PCB. Replace the pedestal driver PCB. Replace the 3-way unit driver PCB.
0010 When the communication with the 3-way unit is faulty after detecting the connection with the finisher. Install the 3-way unit. Check the cable and replace the DC controller PCB. Replace the 3-way unit driver PCB.
E717 There is an error in the communication with the eM controller.
0001 The eM controller is not connected at power on, although it was connected before the power was turned off because of an error. Check the cable; thereafter, reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.
0002 An IPC error has occurred while the eM controller is in operation. There is an open circuit for the IPC. An error has occurred, and the IPC communication remains disabled.
E719 There is a coin vendor error.
0001 The coin vendor is not connected when the power is turned on, although it was connected before the power was turned off because of an error. Check the cable; thereafter, reset the condition in service mode: COPIER>FUNCTION>CLEAR>ERR.
0002 While the coin vendor is in operation, an IPC error has occurred, IPC has developed an open circuit, or an error preventing recovery of IPC communication has occurred. An open circuit has been detected in the line for the pickup/delivery signal. An illegal signal has been detected.
0003 While the unit price is being checked at startup, an error occurs in the communication with the coin vendor.
0011 An error has occurred at new card reader startup. The new card reader is not connected when the power is turned off, although it was connected when the power was turned off.
0012 An IPC error has occurred at new card reader startup. There is an IPC open circuit. An error has occurred that prevents recovery of IPC communication.
0031 Error in communication at card reader (serial) startup Communication with the card reader cannot be started at startup. 1. Check the connection of the cable for the card reader (connector disconnected, cable cut); thereafter, reset the condition in service mode: COPIER > FUNCTION > CLEAR > ERR.
2. Execute the following items in service mode after removing the card reader, and then install the card reader again.
COPIER > FUNCTION > CLEAR > CARD
COPIER > FUNCTION > CLEAR > ERR
0032 Error in communication after card reader (serial) startup Communication with the card reader is available at startup, and then becomes unavailable. Check the connection of the cable for the card reader (connector disconnected, cable cut); thereafter, reset the condition in service mode: COPIER > FUNCTION > CLEAR > ERR.
E730 There is a PDL software error.
1001 An initialization error has occurred. 1. Execute PDL resetting.
2. Turn on the power once again.
100A An error that may be critical to the system (e.g., failed initialization) has occurred.
9004 There is an error in the communication (PAI) with an external controller. 1. Turn on the power once main.
2. Check the connection of the open I/F board and the cable.
3. Replace the board for the external controller open I/F.
4. Replace the main board.
9005 There is a fault in the connector of the vide cable to the external controller.
A006 The PDL board does not respond. A subbootable is faulty or absent. 1. Execute PDL resetting.
2. Turn on the power once again.
3. Check the connection of the SURF board.
4. Re-install the firmware.
5. Replace the main board.
A007 There is a mismatch between the control software of the machine and the PDL control software in regard to version. 1. Execute PDL resetting.
2. Turn on the power once again.
3. Execute system formatting (all), and reinstall the system.
B013 There is corruption in the font data. 1. Turn on the power once again.
2. Re-install the software.
3. Execute system formatting (all), and reinstall the system.
E732 There is an error in the communication with the scanner.
0001 There is a DDI-S communication error. 1. Check the connector used to connect the scanner.
2. Check the power supply of the scanner (to see if initialization takes place at startup).
3. Replace the reader controller, scanner board, or main board as necessary.
0010 Fault in detection of DDI-S Vsync signal
9999 A scanner is first detected from the printer model. (Not an error code but only the message 'Turn the main power switch OFF&ON again' is displayed on the users screen. The error is recorded in service mode > DISPLAY > ERR. Turn the main power switch off/on
E733 There is an error in the communication with the printer.
0000 At startup, communication with the printer fails. 1. Check the connector used to connect to the printer.
2. Check the power supply of the printer (to see if initialization takes place at startup).
3. Replace the DC controller or the main board.
0001 There is a DDI-P communication error.
0010 Fault in detection of DDI-P Vsync signal
0020 Error in DDI-P communication
0021 Error in DDI-P communication
E740 There is an error on the Ether board
0002 The MAC address is illegal. Replace the LAN card.
E743 There is an error in the DDI communication.
0000 An SCI error has occurred. The received data is faulty. A reception timeout condition has occurred. An SEQ timeout error has occurred. Disconnect and then connect the flexible cable used to connect the reader unit and the printer unit.
Replace the following as necessary: flexible cable, reader controller PCB, main controller PCB.
E744 There is an error in the language file/boot ROM.
0001 The version of the language file on the HDD and that of the bootable do not match. Download a language file of the correct version.
0002 The size of the language file on the HDD is too large.
0003 There is no language file on the HDD indicated by config.txt for a switchover.
0004 An attempt to switchover to a language on the HDD fails.
1000 The boot ROM that is mounted is of the wrong type. Replace the boot ROM with one of the model in question.
2000 The engine ID indicated by the software ID is illegal. Replace it with a software ID of the correct model.
3xxx Disagreement between the installed memory and the boot ROM Confirm and correct the installed memory and the boot ROM.
E745 There is a fault on the TokenRing board.
0001 An attempt at PCI initialization has failed. 1. Disconnect and then connect the TokenRing board.
2. Replace the TokenRing board.
0002 The MAC address is faulty. Replace the TokenRing board.
0003 There is an error in the acquisition/setting of board information.
0004 There is a connection error. 1. Check the connection of the cable.
2. Replace the cable.
3. Check the power source of the MAU.
4. Replace the MAU.
5. Replace the TokenRing board.
0005 Other Errors  
E736 The accessories board is of the wrong type.
0003 At startup, a board for a different model has been detected. Replace the UFR board of the correct type (model).
E748 There is a mismatch between controller board and SDRAM size.
4910 A controller board that does not match the product is defected. Replace the main controller PCB.
2000 An error occurs when accessing the chip on the main controller PCB.
2001 An error occurs when accessing the memory on the main controller PCB. 1. Unplug/plug in the memory.
2. Replace the main controller PCB.
E804 to E805 (DC Controller Control Fan)
E804 Error in power supply cooling fan
0000 Failure in power supply cooling fan (while the fan is not working) When lock signal is detected for 5 sec while the fan is stopped. Disconnect and then connect the connector (J303) on DC controller PCB.
Replace the power supply cooling fan
Replace DC controller PCB
0001 Failure in rotation of power supply cooling fan When lock signal failed to be detected for 5 sec while the fan is driven.
E805 There is a fan error.
0000 Failure in heat exhaust fan (front) (FM2) When lock signal is detected for 5 sec while the fan is stopped. Replace the heat exhaust fan (front)
Replace DC controller PCB
0001 Failure in rotation of heat exhaust fan (front) (FM2) When lock signal failed to be detected for 5 sec while the fan is driven.
0002 Failure in heat exhaust fan (rear) (FM1) When lock signal is detected for 5 sec while the fan is stopped.
0003 Failure in rotation of heat exhaust fan (rear) (FM1) When lock signal failed to be detected for 5 sec while the fan is driven.
E911 Error in memory leak

 

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