Error codes IR2318 2320 2420 - SERVICE MANUAL *.* FIRMWARE
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Error codes IR2318 2320 2420

Code Cause Remedy
E000 Startup error
0000 The temperature detected by the main or sub thermistor does not rise to the specified value during startup control. Check the fixing film connector.
Replace the fixing film unit.
Replace the DC controller PCB.
E001 Abnormally high temperature
0000 Abnormally high temperature (detected by main thermistor)
The main thermistor detected an abnormally high temperature (235 deg C) during temperature control.
Check the connector of the fixing film unit.
Replace the fixing film unit.
Replace the DC controller PCB.
0001 Abnormally high temperature (detected by sub thermistor)
The sub thermistor detected an abnormally high temperature (300 deg C) during temperature control.
E002 Low temperature during temperature control.
0000 The target temperature is not reached during temperature control. Check the connector of the fixing film unit.
Replace the fixing film unit.
Replace the DC controller PCB.
E003 Abnormally low temperature
0000 Abnormally low temperature (detected by main thermistor)
After the temperature detected by the main thermistor has reached the specified value, it does not reach the specified value during initial rotation.
Check the connector of the fixing film unit.
Replace the fixing film unit.
Replace the DC controller PCB.
0001 Abnormally low temperature (detected by sub thermistor)
After the temperature detected by the sub thermistor has reached the specified value, it does not reach the specified value during initial rotation.
E007 Fixing film sensor failure
0000 The fixing film sensor is faulty. Check the connector of the fixing film sensor.
Replace the fixing film sensor.
Replace the DC controller PCB.
E010 Main motor failure
0000 The main motor is faulty. Check the connector of the main motor.
Replace the main motor.
Replace the DC controller PCB.
E019 Waste toner full detection
0000 The waste toner full state was detected. Replace the drum unit
0001 Waster toner full detection sensor is faulty.
The waste toner full state was detected continuously for five or more seconds while the main motor was turning.
Check the connector of the waster toner full sensor.
Replace the waste toner full sensor.
Replace the DC controller PCB.
E052 Erroneous connection to duplex unit
0000 Disconnection of the duplex unit was detected after power-on, detection of normal connection to the duplex unit, and start of communication. Check the connectors of the duplex unit and DC controller PCB.
Replace the duplex controller PCB.
Replace the DC controller PCB.
E100 BD detection PCB failure
0000 The BD detection PCB is faulty. Check the connector of the BD detection PCB.
Replace the laser scanner unit.
Replace the DC controller PCB.
E196 Image processor PCB failure
0001 Error on writing and readout ROM of image processor PCB (mainn ROM). Putting the switch on/off of the power supply.
Replace the image processor PCB.
0002 Error on writing and readout ROM of image processor PCB (option ROM).
E197 Printer engine communication error
0000 Erroneous communication between the DC controller PCB and image processor PCB was detected. Check the connectors of the DC controller PCB and image processor PCB.
Replace the DC controller PCB for normal connection.
Replace the image processor PCB.
E716 Erroneous communication with optional cassette
0000 Disconnection of the optional cassette was detected after power-on, detection of normal connection to the optional cassette, and start of communication. Check the connectors of the optional cassette PCB and DC controller PCB.
Replace the optional cassette PCB for normal connection.
Replace the DC controller PCB.
E719 Erroneous communication
0000 Erroneous communication with card reader (serial communication)
1. Disconnection from the card reader has been detected since communication started after confirmation of normal connection to the card reader (after power-on).
2. A serial communication error has occurred. (The serial communication error cannot be recovered.)
Check the connectors of the card reader and image processor PCB.
Replace the card reader for normal connection.
Replace the image processor PCB.
0001 Erroneous communication with coin vendor (serial communication)
1. Disconnection from the coin vendor has been detected since communication started after confirmation of normal connection to the coin vendor (after power-on).
2. A serial communication error has occurred. (The serial communication error cannot be recovered.)
Check the connection between the image processor PCB and serial PCB.
Check the connectors of the serial PCB and coin vendor for normal connection.
Replace the serial PCB.
Check the coin vendor.
Replace the image processor PCB.
E730 Inside error of the image processor PCB (PDL system error)
0000 The inside of the image processor PCB is faulty. Replace the image processor PCB.
E733 Erroneous communication between controller and printer
0000 Cannot communicate with the printer at startup. Check the connectors of the DC controller PCB and image processor PCB for normal connection.
Check the power supply of the printer (Check whether initialization is performed at startup).
Replace the DC controller PCB or image processor PCB.
E736 CCU communication error
0000 The installed modem PCB is incompatible. Check the connectors of the image processor PCB and modem.
Replace the modem PCB.
Replace the image processor PCB.
E739 Erroneous communication between controller and network board
0000 The installed network board is incompatible. Check the connectors of the image processor PCB and LAN PCB for normal connection.
Replace the LAN PCB.
Replace the image processor PCB.
E744 Language file/boot ROM/USB memory error
0001 The language file version does not match Bootable. Download a language file of the correct version.
0002 The language file is longer than the permitted size.
0003 The language file version does not match Bootable.
0004 Language file read error
E805 Fan failure
0000 The fan is faulty. Check the fan connector.
Replace the fan.
Replace the DC controller PCB.
E808 Fixing drive circuit failure
0000 1. The heater does not turn on.
2. A fixing drive motor failure was detected.
Check the connector of the fixing film unit.
Replace the fixing film unit.
Replace the fixing drive motor.
Replace the DC controller PCB.
Replace the power supply PCB.

 

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