| Code | Cause | Remedy |
|---|---|---|
| E000 | Error in temperature rising of Fixing Assembly | |
| 0000 | Temperature of the Fixing Assembly did not reach a certain temperature within the specified period of time. |
Check the connector between the Fixing Assembly and the DC Controller PCB. Replace the Fixing Assembly. Replace the Engine Controller PCB. |
| E001 | Abnormal high temperature of Fixing Assembly | |
| 0000 | It was detected that the temperature of the Fixing Assembly was abnormally high. |
Check the connector between the Fixing Assembly and the DC Controller PCB.
Replace the Fixing Assembly. Replace the Engine Controller PCB. |
| E003 | Abnormal low temperature of Fixing Assembly | |
| 0000 | It was detected that the temperature of the Fixing Assembly was abnormally low. |
Check the connector between the Fixing Assembly and the DC Controller PCB.
Replace the Fixing Assembly. Replace the DC Controller PCB. |
| E004 | Error in fixing power supply drive circuit | |
| 0000 | Failed to detect the zero cross signal for the specified period of time or more. |
Check the connection of connector between the Fixing Assembly and the Engine
Controller PCB.
Replace the Fixing Assembly. Replace the Engine Controller PCB. |
| E014 | Error in startup of the Main Motor | |
| 0000 | Revolution of the Main Motor did not reach the specified value. |
Check the connection of connector between the Main Motor and the Engine
Controller PCB.
Replace the Main Motor. Replace the Engine Controller PCB. |
| E100 | Laser Scanner Assembly error | |
| 0000 | At the Laser Scanner Unit, BD cycle was not within the specified range. |
Check the connection of connector between the Main Controller PCB and the Laser
Scanner Unit.
Check the connection of connector between the Relay PCB and the Laser Scanner Unit. Replace the Laser Scanner Unit. |
| E196 | Main Controller PCB reading/writing error | |
| 1000 | Error in reading/writing of main program in the Main Controller PCB |
Install the set of the controller firmware.
Replace the Main Controller PCB. |
| 2000 | Error in reading/writing of setting values storage area in the Main Controller PCB | |
| E202 | CIS Unit HP error | |
| 0001 | CIS Unit did not move to HP even it moved backward. Reader HP Sensor error, Reader Motor error, CIS Unit error |
Replace the Reader HP Sensor.
Replace the Reader Motor. Replace the CIS Unit. Replace the Reader Unit. |
| 0002 | CIS Unit did not move to HP even it moved forward. Reader HP Sensor error, Reader Motor error, CIS Unit error | |
| E246 | System error | |
| 0000 | Contact to the sales companies. | |
| E247 | System error | |
| 0000 | Contact to the sales companies. | |
| E248 | Error in access to backup data for Reader (reading error at power-on) | |
| 0001 | The Reader-related adjustment values could not be read. |
Clear the backup RAM of RCON. Execute COPIER>FUNCTION>CLEAR>RCON.
Enter all the values written on the service label in service mode again. Turn OFF and then ON the main power. |
| E350 | System error | |
| 0000 | Contact to the sales companies. | |
| E351 | System error | |
| 0000 |
Install the set of the controller firmware.
Replace the Main Controller PCB. |
|
| E354 | System error | |
| 0000 | Contact to the sales companies. | |
| E355 | System error | |
| 000x | Contact to the sales companies. | |
| E719 | Card Reader communication error (serial communication) | |
| 0000 | Communication with the Card Reader could not be started at startup. |
Check the connection of the Card Reader-F1, and turn OFF and then ON the main
power switch.
Remove the Card Reader-F1. NOTE: After performing the remedy work above, go through the following to clear the error: COPIER>FUNCTION>CLEAR>E719 - CLR |
| E733 | Printer communication error | |
| 0000 | Communication error between the Engine Controller PCB and the Main Controller PCB occurred. |
Check the connection of connector between the Engine Controller PCB and the
Main Controller PCB.
Install the set of the controller firmware. Replace the Main Controller PCB. Replace the Engine Controller PCB. |
| E736 | Communication error with CCU/modem | |
| 0000 | Communication error with CCU/modem. NCU PCB type error. |
Install the set of the controller firmware.
Replace the NCU PCB. Replace the Main Controller PCB |
| E744 | ||
| 0001 | Language file version was not matched with the main program. | Install the set of the controller firmware. |
| 0002 | The size of the language file exceeded the upper limit. | |
| 1001 | Version of the main program and the version of the start-up program was not matched. | |
| 4000 | Invalid engine connection was detected. |
Turn OFF and then ON the main power.
Check the Engine Controller PCB. Install the Engine Controller PCB. Install the set of the controller firmware. Check the model code. (When the model code and the engine code are mismatched, E744-4000 occurs.) |
| 5000 | Error in the Control Panel PCB (microcomputer). |
Check the Control Panel PCB, and install the firmware (PANEL).
Install the set of the controller firmware. Replace the Main Controller PCB. |
| 6000 | Unable to communicate with the Wireless LAN. |
Turn OFF and then ON the main power.
Check the connection of the Wireless LAN. Install the set of the controller firmware. Replace the Main Controller PCB. |
| 7000 | An error in the microcomputer which retains fax job information of the Main Controller PCB. |
Install the firmware of BKUP.
Install the set of the controller firmware. Replace the Main Controller PCB. |
| E746 | Main Controller PCB error | |
| 0000 | Main Controller communication error occurred (other than scan). |
Install the set of the controller firmware.
Replace the Main Controller PCB. |
| E766 | Firmware error | |
| xxxx | An error due to the controller software occurred so that print could not be proceeded. |
Due to firmware error, the possibility of solving the error by replacing the
Main Controller PCB is low.
Check the installed engine again. |
| 8000 | Information at digital registration could not be obtained. |
Install the Engine Controller firmware.
Install the set of the controller firmware. Replace the Engine Controller PCB. |
| 9000 | An error was detected in power state of the Laser Scanner Unit. |
Install the set of the controller firmware.
Replace the Laser Scanner Unit |
| E804 | Controller Fan error | |
| 0004 | Since the startup of the Controller Fan, the Fan was locked for a specified consecutive period of time. |
Check power supply to the Controller Fan.
Replace the Controller Fan. |
| E805 | Main Fan error | |
| 0000 | The Main Fan was locked for a specified consecutive period of time. |
Check the connection of the Main Fan.
Replace the Main Fan. |
| E808 | Failure detection of Low Voltage Power Supply PCB | |
| 0000 | Printer detected failure of the Low Voltage Power Supply PCB | Replace the Engine Controller PCB. |
