iR1200/iR1300 Series - Error Codes

Code	Sub- code	Description	Main cause	Action
E000	None		The error history indicates any of the following error codes 4 times: E001, E002, E003.	Clear the error. Execute ‘#4 PRINTER RESET” under ‘#7 PRINTER’ in service mode to clear the error.; then, turn back on the power.
E001	000	The main thermistor detects 230°C/446°F or higher for 1 sec or more.	The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.	1. Malfunction Turn off the power; wait for 10 min, and turn it on. Is the problem corrected? YES: End. 2. Fixing film unit Check the connector (4-pin) of the thermistor for electrical continuity: 1-2 and 3-4. Is it 0 Ω? YES: Replace the fixing film unit. 3. Power supply PCB, DC controller PCB Try replacing the power supply PCB. Is the problem corrected? NO: Replace the DC controller PCB.
	001	The sub thermistor detects 300°C/572°F or higher for 0.2 sec or more.
E002	000	During printing, the main thermistor detects 0°C/32°F or lower for 1 sec or more continuously. About 10 sec or later after power-on/start of printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously. After power-on/start of printing, the reading of the main thermistor does not reach the target value -15°C/11°F or higher within 75 sec.	The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.	See the descriptions for E003.
	001	About 10 sec or later after the heater is supplied with power, the sub thermistor detects less than 75°C/167°F for 2 sec or more continuously.
E003	None	During printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.	The fixing film unit is faulty (main thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.	1. Malfunction Turn off the power; wait for 10 min, and turn on the power. Is the problem corrected? YES: End. 2. Wiring Is the wiring from the DC controller PCB to the fixing film unit normal? NO: Correct the wiring. 3. Fixing film unit Try replacing the fixing film unit. Is the problem corrected? YES: End. 4. Power supply PCB, DC controller PCB Try replacing the power supply PCB. Is the problem corrected? YES: End. NO: Replace the DC controller PCB.
E100	None	About 1.5 sec after the scanner drive signal output, the BDI* signal is not detected 3 times or more for 1.0 sec. While the laser is ON, the BD signal cycle is not as indicated for 0.5 or more continuously.	The laser driver/BD PCB is faulty (laser activation failure, BD detection fault). The DC controller PCB is faulty. The image processor PCB is faulty.	1. Wiring Is the wiring from the DC controller PCB to the laser scanner unit normal? NO: Correct the wiring 2. Laser scanner unit Try replacing the laser scanner unit. Is the problem corrected? YES: End. 3. DC controller PCB, Image processor PCB Try replacing the DC controller PCB. Is the problem corrected? YES: End. NO: Replace the image processor PCB.
E110	None	The scanner fails to reach the target speed of rotation 10 sec after the laser scanner motor reaches constant speed state.	The laser scanner motor is faulty. The DC controller PCB is faulty.	1. Laser scanner unit, DC controller PCB Try replacing the laser scanner unit. Is the problem corrected? YES: End. NO: Replace the DC controller PCB.
E805	None	While the fan is rotating, fan lock state is detected for 10 sec or more continuously.	The fan is faulty. The DC controller PCB is faulty. The image processor PCB is faulty.	1. Foreign matter Is there any foreign matter that hinders the rotation of the heat discharge fan? YES: Remove the foreign matter. 2. Wiring, Connection Are the wiring and connection (connectors) of the fan normal? NO: Correct them. 3. Fan Try replacing the fan. Is the problem corrected? YES: End. 4. DC controller PCB/Image processors PCB Try replacing the DC controller PCB. Is the problem corrected? YES: End. NO: Replace the image processor PCB.
E810	None	The case that the toner bottle is detected, but not the cartridge.	The DC controller PCB is faulty. The cartridge is faulty.	1. High-voltage contact (between machine and the developing unit) Is the high-voltage spring used to supply high voltage to the developing unit soild? YES: Clean it. 2. High-voltage contact (between high-voltage spring and DC controller PCB; J207) Is the connection between the high-voltage spring and the DC controller PCB(J207) normal? NO: Correct the connection. If the problem cannot be corrected, replace the faulty part. 3. Developing unit, DC controller PCB Replace the developing unit. Is the problem corrected? YES: End. NO: Replace the DC controller PCB.