| Code | Cause | Remedy |
|---|---|---|
| E001 | Fixing Assembly error, Fixing temperature detection error | |
| 0001 | Main Thermistor 2 detected a temperature of 230 deg C or higher for 0.1 sec or longer. |
1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing
Assembly (UN37/J123,UN13/J13) (trapped cable, open circuit, connector
disconnection).
=> Replace the part in the case of trapped cable/open circuit 2. Disconnect the connector of DC Controller PCB (UN09/ J12) and start the host machine to check the reading value of the following: service mode > COPIER > DISPLAY > ANALOG > FIX-C => When the value is 40 deg C or higher: Replace the DC Controller PCB (UN09) => When the value is lower than 40 deg C: Replace the Fixing Assembly |
| 0002 | Main Thermistor 1 detected a temperature of 283 deg C or higher for 0.1 sec or longer. |
1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing
Assembly (UN37/J123,UN13/J13) (trapped cable, open circuit, connector
disconnection).
=> Replace the part in the case of trapped cable/open circuit 2. Disconnect the connector of DC Controller PCB (UN09/ J12) and start the host machine to check the reading value of the following: service mode > COPIER > DISPLAY > ANALOG > FIX-E => When the value is 40 deg C or higher: Replace the DC Controller PCB (UN09) => When the value is lower than 40 deg C: Replace the Fixing Assembly |
| 0003 | Sub Thermistor 1 detected a temperature of 283 deg C or higher for 0.1 sec or longer. |
1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing
Assembly (UN37/J123,UN13/J13) (trapped cable, open circuit, connector
disconnection).
=> Replace the part in the case of trapped cable/open circuit 2. Disconnect the connector of DC Controller PCB (UN09/ J12) and start the host machine to check the reading value of the following: service mode > COPIER > DISPLAY > ANALOG > FIX-E2 => When the value is 40 deg C or higher: Replace the DC Controller PCB (UN09) => When the value is lower than 40 deg C: Replace the Fixing Assembly |
| 0004 | Sub Thermistor 2 detected a temperature of 283 deg C or higher for 0.1 sec or longer. |
1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing
Assembly (UN37/J123,UN13/J13) (trapped cable, open circuit, connector
disconnection).
=> Replace the part in the case of trapped cable/open circuit 2. Disconnect the connector of DC Controller PCB (UN09/ J12) and start the host machine to check the reading value of the following: service mode > COPIER > DISPLAY > ANALOG > FIX-E3 => When the value is 40 deg C or higher: Replace the DC Controller PCB (UN09) => When the value is lower than 40 deg C: Replace the Fixing Assembly |
| 0005 | Main Thermistor 1 hardware signal is continued for 1 sec or longer. |
1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing
Assembly (UN37/J123,UN13/J13) (trapped cable, open circuit, connector
disconnection).
=> Replace the part in the case of trapped cable/open circuit 2. Disconnect the connector of DC Controller PCB (UN09/ J12) and start the host machine to check the reading value of the following: service mode > COPIER > DISPLAY > ANALOG > FIX-E => When the value is 40 deg C or higher: Replace the DC Controller PCB (UN09) => When the value is lower than 40 deg C: Replace the Fixing Assembly |
| 0006 | Sub Thermistor 1 hardware error detection signal is continued for 1 sec or longer. |
1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing
Assembly (UN37/J123,UN13/J13) (trapped cable, open circuit, connector
disconnection).
=> Replace the part in the case of trapped cable/open circuit 2. Disconnect the connector of DC Controller PCB (UN09/ J12) and start the host machine to check the reading value of the following: service mode > COPIER > DISPLAY > ANALOG > FIX-E2 => When the value is 40 deg C or higher: Replace the DC Controller PCB (UN09) => When the value is lower than 40 deg C: Replace the Fixing Assembly |
| 0007 | Sub Thermistor 2 hardware error detection signal is continued for 1 sec or longer. |
1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing
Assembly (UN37/J123,UN13/J13) (trapped cable, open circuit, connector
disconnection).
=> Replace the part in the case of trapped cable/open circuit 2. Disconnect the connector of DC Controller PCB (UN09/ J12) and start the host machine to check the reading value of the following: service mode > COPIER > DISPLAY > ANALOG > FIX-C Check the reading value of the following: service mode > COPIER > DISPLAY > ANALOG > FIX-E3 => When the value is 40 deg C or higher: Replace the DC Controller PCB (UN09) => When the value is lower than 40 deg C: Replace the Fixing Assembly |
| 0008 | The temperature difference between the Sub Thermistor 1 (TH3) and the Sub Thermistor 2 (TH4) remained 45 deg C or more for 1 second or more. |
1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing
Assembly (UN37/J123,UN13/J13) (trapped cable, open circuit, connector
disconnection).
=> Replace the part in the case of trapped cable/open circuit 2. Disconnect the connector of DC Controller PCB (UN09/ J12) and start the host machine to check the reading value of the following: service mode > COPIER > DISPLAY > ANALOG > FIX-E3 => When the value is 40 deg C or higher: Replace the DC Controller PCB (UN09) => When the value is lower than 40 deg C: Replace the Fixing Assembly |
| E002 | Fixing Assembly error, Fixing temperature detection error | |
| 0006 | Detection of abnormal temperature increase |
1. Check the location for voltage of the Fixing Assembly > Replace with a
correct Fixing Assembly for the location in the case of mismatching.
2. Check the location for voltage of the AC Driver PCB (UN14) => Replace with a correct AC Driver PCB (UN14) for the location in the case of mismatching. 3. Check failure between the AC Driver PCB (UN14/J103) and the Fixing Assembly (UN37/J123, UN13/J13). (trapped cable, open circuit, connector disconnection) => Replace the part in the case of trapped cable/open circuit 4. Replace the AC Driver PCB (UN14) 5. Replace the Fixing Assembly 6. Replace the DC Controller PCB (UN09) |
| E003 | Fixing Assembly error, Fixing temperature detection error | |
| 0001 | In the period from initial rotation to printing, Main Thermistor 1 detected a temperature of 22 deg C or lower for more than 5 seconds. |
1. Check failure between the DC Controller PCB (UN09/ J12) and the Fixing
Assembly (UN37/ J123, UN13/ J13) (trapped cable, open circuit, connector
disconnection).
=> Replace the part in the case of trapped cable/open circuit 2. Replace the Fixing Assembly 3. Replace the DC Controller PCB (UN09) |
| 0002 | In the period from initial rotation to printing, Main Thermistor 2 detected a temperature of 40 deg C or lower for more than 3 seconds. | |
| 0003 | In the period from initial rotation to printing, Sub Thermistor 1 detected a temperature of 40 deg C or lower for more than 3 seconds. | |
| 0004 | In the period from initial rotation to printing, Sub Thermistor 2 detected a temperature of 40 deg C or lower for more than 3 seconds. | |
| 0005 | In the period from printing to last rotation, Main Thermistor 1 detected a temperature of 70 deg C or lower for more than 5 seconds. | |
| 0006 | In the period from printing to last rotation, Main Thermistor 2 detected a temperature of 80 deg C or lower for more than 1 second. | |
| 0007 | In the period from printing to last rotation, Sub Thermistor 1 detected a temperature of 80 deg C or lower for more than 1 second. | |
| 0008 | In the period from printing to last rotation, Sub Thermistor 2 detected a temperature of 80 deg C or lower for more than 1 second. | |
| E004 | Electrical trouble with abnormal fixing current detection circuit | |
| 0001 | Zero cross interruption although relay is not ON. | Replace the AC Driver PCB (UN14) |
| 0005 | Failure in electrical current detection circuit (Less than the specified range of current value) |
1. Check failure between the AC Driver PCB (UN14/ J122) and the DC Controller
PCB (UN09/ J10). (trapped cable, open circuit, connector disconnection)
=> Replace the part in the case of trapped cable/open circuit 2. Replace the AC Driver PCB (UN14) 3. Replace the DC Controller PCB (UN09) |
| 0006 | Failure in electrical current detection circuit (More than the specified range of current value) | |
| E009 | Fixing Film Unit engagement / disengagement error | |
| 0000 | There is no change in the result of detection by the Fixing Pressure Release Sensor even after five seconds elapsed after counterclockwise rotation of the Fixing Motor started. |
1. Check if the Fixing Assembly is installed.
2. Remove and reinstall the Fixing Assembly 3. Check the gear 4. Replace the Fixing Assembly 5. Check the harness/connector between the DC Controller PCB (UN09/ J210) and the Fixing Motor (M17). 6. Check the harness/connector between the DC Controller PCB (UN09/ J12) and the Fixing Pressure Release Sensor (PS24) 7. Check conduction of FU1153 in the AC Driver PCB (UN14) => Replace the AC Driver PCB (UN14) in the case of disconnection. 8. Replace the Fixing Motor (M17) 9. Replace the DC Controller PCB (UN09) |
| E010 | ITB Motor error | |
| 0001 | Within a specified period of time from the startup, the speed fails to be OK. |
1. Check the Main Drive Unit (turn the unit by hand to see if it rotates)
Replace the Main Drive Unit when the unit failed to rotate When the unit rotates
2. Check failure of the harness between the ITB Motor (M02/ J6027) and the DC Controller PCB (UN09/ J210W) (trapped cable, open circuit, connector disconnection) 3. Check conduction of the fuse (FU4) in the DC Controller PCB (UN09) When the fuse is not blown out: 4-1. Replace the ITB Motor (M02) 5-1. Replace the DC Controller PCB (UN09) 6-1. Replace the Main Drive Unit When the fuse is blown out: 4-2. Replace the DC Controller PCB (UN09) |
| 0002 | ITB Motor speed error | |
| 0003 | ITB Motor lock detection | |
| E012 | CL Drum Motor speed error | |
|
0001
0002 0003 |
Within a specified period of time from the startup, the speed fails to be OK. |
1. Check the Main Drive Unit (turn the unit by hand to see if it rotates)
Replace the Main Drive Unit when the unit failed to rotate When the unit rotates 2. Check failure of the harness between the Motor (M04/ J6025) and the DC Controller PCB (UN09/ J210W) (trapped cable, open circuit, connector disconnection) 3. Check conduction of the fuse (FU7) in the DC Controller PCB (UN09) When the fuse is not blown out 4-1. Replace the Drum Motor (M04) 5-1. Replace the DC Controller PCB (UN09) When the fuse is blown out 4-2. Replace the DC Controller PCB (UN09) |
| E014 | Fixing Motor startup error | |
|
0001
0002 0003 |
Within a specified period of time from the startup, the speed fails to be OK. |
Possible cause is overload or rotation failure of the motor due to an
electrical trouble
1. Check if the Fixing Assembly is installed. 2. Remove and reinstall the Fixing Assembly 3. Check the gear 4. Replace the Fixing Assembly 5. Check the harness/connector between the DC Controller PCB (UN09/ J210) and the Fixing Motor (M17). 6. Check conduction of FU1153 in the AC Driver PCB (UN14) =>Replace the AC Driver when the fuse is blown out 7. Replace the Fixing Motor (M17) 8. Replace the DC Controller PCB (UN09) |
| E020 | ATR Sensor error or toner supply error. Abnormal detected patch reading value | |
| 0020 |
Error in detected delta T/D ratio
At Y inductance initialization, the average inductance reference value is equal to or lower than the specified value |
1. Check if the Drum Unit (Y) is installed.
2. Check the Drum Unit Relay PCB (Y) (UN26) 3. Check the Drum Unit Memory PCB (Y) (UN30) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (Y) (UN26). 5. Replace the Drum Unit (Y). 6. Replace the DC Controller PCB (UN09) |
| 0030 |
Error in detected delta T/D ratio
At Y inductance initialization, the average inductance reference value is equal to or higher than the specified value |
|
|
0040
0041 |
Unable to adjust the control voltage at Y inductance initialization | |
| 0050 | High density for the target at patch detection (+200) |
1. Clean the scanner's window.
2. Use your hand to check if the shutter of the Registration Patch Sensor Unit can be open. 3. Check if the window of the Patch Sensor (UN43/ UN44) is soiled. 4. Check scar on the ITB. 5. Check movement of the Registration Shutter Solenoid (SL02).COPIER > FUNCTION > PART-CHK > SL to move SL02 6. Check the harness/connector between the DC Controller PCB (UN09/J12) and the Patch Sensors (UN43/J4007, UN44, J4006). 7.Replace the Drum Unit (Y) 8.Replace the Registration Patch Sensor Unit 9 Replace the ITB Unit. 10. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 11. Replace the Primary Transfer High Voltage PCB (UN04) 12. Replace the Developing High Voltage PCB (UN07) 13. Replace the Primary Charging High Voltage PCB (UN06) 14. Replace the Auxiliary High Voltage PCB (UN08) 15. Replace the Replace the DC Controller PCB (UN09) |
| 0060 | High density for the target at patch detection (-200) |
1. Check the patch shape.
2. Clean the high voltage contact point with dry wiping or air blower. 3. Check the harness/connector between the DC Controller (UN09) and the High Voltage PCB. Between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) Between the DC Controller PCB (UN09/ J21, J22) and the Developing High Voltage PCB (UN07/ J451, J452) Between the DC Controller PCB (UN09/ J19) and the Auxiliary High Voltage PCB (UN08/J461, J462) Between the DC Controller PCB (J205) and the Primary Transfer High Voltage PCB (UN04/J1001) 4. Replace the Drum Unit (Y) 5. Replace the Registration Patch Sensor Unit 6. Replace the ITB Unit. 7. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 8. Replace the Primary Transfer High Voltage PCB (UN04) 9. Replace the Developing High Voltage PCB (UN07) 10. Replace the Primary Charging High Voltage PCB (UN06) 11. Replace the Auxiliary High Voltage PCB (UN08) 12. Replace the DC Controller PCB (UN09) |
| 0090 | The average value of detected inductance sampling value is equal to or lower than the specified value (0x0F) |
1. Check if the Drum Unit (Y) is installed.
2. Check the Drum Unit Relay PCB (Y) (UN26) 3. Check the Drum Unit Memory PCB (Y) (UN30) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (Y) (UN26). 5. Replace the Drum Unit (Y). 6. Replace the DC Controller PCB (UN09) |
| 0091 | The average value of detected inductance sampling value is equal to or higher than the specified value (0xE0) | |
| 00B0 | T/D ratio detected by the ATR Sensor (Y) (UN39) is equal to or higher than the specified value (high density) | |
| 00B1 | Error in detected delta T/D ratio T/D ratio detected by the ATR Sensor (Y) (UN39) is equal to or lower than the specified value (light density) |
Possible cause: overload with the motor or motor failure
1. Check conduction with FU2 on the DC Controller PCB (UN09) 2. Check the harness/connector between the DC Controller PCB (UN09/ J23) and PS06. 3. Replace the DC Controller PCB (UN09) 4. Check the Hopper Unit (Y) 5. Replace the Hopper Unit (Y). |
| 0120 | Error in detected delta T/D ratio At M inductance initialization, the average inductance reference value is equal to or lower than the specified value |
1. Check if the Drum Unit (M) is installed.
2. Check the Drum Unit Relay PCB (M) (UN27). 3. Check the Drum Unit Memory PCB (M) (UN31). 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (M) (UN27). 5. Replace the Drum Unit (M). 6. Replace the DC Controller PCB (UN09) |
| 0130 | Error in detected delta T/D ratio At M inductance initialization, the average inductance reference value is equal to or higher than the specified value | |
|
0140
0141 |
Unable to adjust the control voltage at M inductance initialization | |
| 0150 | High density for the target at patch detection |
1. Clean the scanner's window.
2. Use your hand to check if the shutter of the Registration Patch Sensor Unit can be open. 3. Check if the window of the Patch Sensor (UN43/ UN44) is soiled. 4. Check scar on the ITB. 5. Check movement of the Registration Shutter Solenoid (SL02).COPIER > FUNCTION > PART-CHK > SL to move SL02 6. Check the harness/connector between the DC Controller PCB (UN09/J12) and the Patch Sensors (UN43/J4007, UN44, J4006). 7.Replace the Drum Unit (M) 8.Replace the Registration Patch Sensor Unit 9 Replace the ITB Unit. 10. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 11. Replace the Primary Transfer High Voltage PCB (UN04) 12. Replace the Developing High Voltage PCB (UN07) 13. Replace the Primary Charging High Voltage PCB (UN06) 14. Replace the Auxiliary High Voltage PCB (UN08) 15. Replace the Replace the DC Controller PCB (UN09) |
| 0160 | High density for the target at patch detection |
1. Check the patch shape.
2. Clean the high voltage contact point with dry wiping or air blower. 3. Check the harness/connector between the DC Controller (UN09) and the High Voltage PCB. Between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) Between the DC Controller PCB (UN09/ J21, J22) and the Developing High Voltage PCB (UN07/ J451, J452) Between the DC Controller PCB (UN09/ J19) and the Auxiliary High Voltage PCB (UN08/J461, J462) Between the DC Controller PCB (J205) and the Primary Transfer High Voltage PCB (UN04/J1001) 4. Replace the Drum Unit (M) 5. Replace the Registration Patch Sensor Unit 6. Replace the ITB Unit. 7. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 8. Replace the Primary Transfer High Voltage PCB (UN04) 9. Replace the Developing High Voltage PCB (UN07) 10. Replace the Primary Charging High Voltage PCB (UN06) 11. Replace the Auxiliary High Voltage PCB (UN08) 12. Replace the DC Controller PCB (UN09) |
| 0190 | The average value of detected inductance sampling value is equal to or lower than the specified value (0x0F) |
1. Check if the Drum Unit (M) is installed.
2. Check the Drum Unit Relay PCB (M) (UN27). 3. Check the Drum Unit Memory PCB (M) (UN31). 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (M) (UN27). 5. Replace the Drum Unit (M). 6. Replace the DC Controller PCB (UN09) |
| 0191 | The average value of detected inductance sampling value is equal to or higher than the specified value (0x0F) | |
| 01B0 | The T/D ratio detected by the ATR Sensor (M) (UN40) is equal to or higher than the specified value (high density) | |
| 01B1 | Error in detected delta T/D ratio The T/D ratio detected by the ATR Sensor (M) (UN40) is equal to or lower than the specified value (light density) |
Overload of the motor or motor failure
1. Check conduction with FU2 on the DC Controller PCB (UN09) 2. Check the harness/connector between the DC Controller PCB (UN09/J24) and PS07. 3. Replace the DC Controller PCB (UN09) 4. Check the Hopper Unit (M) 5. Replace the Hopper Unit (M). |
| 0220 | Error in detected delta T/D ratio At C inductance initialization, the average inductance reference value is equal to or lower than the specified value |
1. Check if the Drum Unit (C) is installed.
2. Check the Drum Unit Relay PCB (C) (UN28) 3. Check the Drum Unit Memory PCB (C) (UN32) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (Y) (UN28). 5. Replace the Drum Unit (C). 6. Replace the DC Controller PCB (UN09) |
| 0230 | Error in detected delta T/D ratio At C inductance initialization, the average inductance reference value is equal to or higher than the specified value | |
|
0240
0241 |
Unable to adjust the control voltage at C inductance initialization | |
| 0250 | High density for the target at patch detection |
1. Clean the scanner's window.
2. Use your hand to check if the shutter of the Registration Patch Sensor Unit can be open. 3. Check if the window of the Patch Sensor (UN43/ UN44) is soiled. 4. Check scar on the ITB. 5. Check movement of the Registration Shutter Solenoid (SL02).COPIER > FUNCTION > PART-CHK > SL to move SL02 6. Check the harness/connector between the DC Controller PCB (UN09/J12) and the Patch Sensors (UN43/J4007, UN44, J4006). 7.Replace the Drum Unit (C) 8.Replace the Registration Patch Sensor Unit 9. Replace the ITB Unit. 10. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 11. Replace the Primary Transfer High Voltage PCB (UN04) 12. Replace the Developing High Voltage PCB (UN07) 13. Replace the Primary Charging High Voltage PCB (UN06) 14. Replace the Auxiliary High Voltage PCB (UN08) 15. Replace the Replace the DC Controller PCB (UN09) |
| 0260 | High density for the target at patch detection |
1. Check the patch shape.
2. Clean the high voltage contact point with dry wiping or air blower. 3. Check the harness/connector between the DC Controller (UN09) and the High Voltage PCB. Between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) Between the DC Controller PCB (UN09/ J21, J22) and the Developing High Voltage PCB (UN07/ J451, J452) Between the DC Controller PCB (UN09/ J19) and the Auxiliary High Voltage PCB (UN08/J461, J462) Between the DC Controller PCB (J205) and the Primary Transfer High Voltage PCB (UN04/J1001) 4. Replace the Drum Unit (C) 5. Replace the Registration Patch Sensor Unit 6. Replace the ITB Unit. 7. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 8. Replace the Primary Transfer High Voltage PCB (UN04) 9. Replace the Developing High Voltage PCB (UN07) 10. Replace the Primary Charging High Voltage PCB (UN06) 11. Replace the Auxiliary High Voltage PCB (UN08) 12. Replace the DC Controller PCB (UN09) |
| 0290 | The average value of detected inductance sampling value is equal to or lower than the specified value (0x0F) |
1. Check if the Drum Unit (C) is installed.
2. Check the Drum Unit Relay PCB (C) (UN28) 3. Check the Drum Unit Memory PCB (C) (UN32) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (Y) (UN28). 5. Replace the Drum Unit (C). 6. Replace the DC Controller PCB (UN09) |
| 0291 | The average value of detected inductance sampling value is equal to or higher than the specified value (0x0F) | |
| 02B0 | The T/D ratio detected by the ATR Sensor (C) (UN41) is equal to or higher than the specified value (high density) | |
| 02B1 | Error in detected delta T/D ratio The T/D ratio detected by the ATR Sensor (C) (UN41) is equal to or lower than the specified value (light density) |
Overload of the motor or motor failure
1. Check conduction of FU9 on the DC Controller PCB (UN09). 2. Check the harness/connector between the DC Controller PCB (UN09/J24) and PS08. 3. Replace the DC Controller PCB (UN09) 4. Check the Hopper Unit (C). 5. Replace the Hopper Unit (C). |
| 0320 | Error in detected delta T/D ratio At Bk inductance initialization, the average inductance reference value is equal to or lower than the specified value |
1. Check if the Drum Unit (Bk) is installed.
2. Check the Drum Unit Relay PCB (Bk) (UN29) 3. Check the Drum Unit Memory PCB (Bk) (UN33) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (Bk) (UN29). 5. Replace the Drum Unit (Bk). 6. Replace the DC Controller PCB (UN09) |
| 0330 | Error in detected delta T/D ratio At Bk inductance initialization, the average inductance reference value is equal to or higher than the specified value | |
|
0340
0341 |
Unable to adjust the control voltage at Bk inductance initialization | |
| 0350 | High density for the target at patch detection |
1. Clean the scanner's window.
2. Use your hand to check if the shutter of the Registration Patch Sensor Unit can be open. 3. Check if the window of the Patch Sensor (UN43/ UN44) is soiled. 4. Check scar on the ITB. 5. Check movement of the Registration Shutter Solenoid (SL02).COPIER > FUNCTION > PART-CHK > SL to move SL02 6. Check the harness/connector between the DC Controller PCB (UN09/J12) and the Patch Sensors (UN43/J4007, UN44, J4006). 7.Replace the Drum Unit (Bk) 8.Replace the Registration Patch Sensor Unit 9. Replace the ITB Unit. 10. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 11. Replace the Primary Transfer High Voltage PCB (UN04) 12. Replace the Developing High Voltage PCB (UN07) 13. Replace the Primary Charging High Voltage PCB (UN06) 14. Replace the Auxiliary High Voltage PCB (UN08) 15. Replace the Replace the DC Controller PCB (UN09) |
| 0360 | High density for the target at patch detection |
1. Check the patch shape.
2. Clean the high voltage contact point with dry wiping or air blower. 3. Check the harness/connector between the DC Controller (UN09) and the High Voltage PCB. Between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442). Between the DC Controller PCB (UN09/ J21, J22) and the Developing High Voltage PCB (UN07/ J451, J452). Between the DC Controller PCB (UN09/ J19) and the Auxiliary High Voltage PCB (UN08/J461, J462). Between the DC Controller PCB (J205) and the Primary Transfer High Voltage PCB (UN04/J1001) 4. Replace the Drum Unit (Bk) 5. Replace the Registration Patch Sensor Unit 6. Replace the ITB Unit. 7. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 8. Replace the Primary Transfer High Voltage PCB (UN04) 9. Replace the Developing High Voltage PCB (UN07) 10. Replace the Primary Charging High Voltage PCB (UN06) 11. Replace the Auxiliary High Voltage PCB (UN08) 12. Replace the DC Controller PCB (UN09) |
| 0390 | The average value of detected inductance sampling value is equal to or lower than the specified value (0x0F) |
1. Check if the Drum Unit (Bk) is installed.
2. Check the Drum Unit Relay PCB (Bk) (UN29) 3. Check the Drum Unit Memory PCB (Bk) (UN33) 4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (Bk) (UN29). 5. Replace the Drum Unit (Bk). 6. Replace the DC Controller PCB (UN09) |
| 0391 | The average value of detected inductance sampling value is equal to or higher than the specified value (0x0F) | |
| 03B0 | The T/D ratio detected by the ATR Sensor (Bk) (UN42) is equal to or higher than the specified value (high density) | |
| 03B1 | Error in detected delta T/D ratio The T/D ratio detected by the ATR Sensor (Bk) (UN42) is equal to or lower than the specified value (light density) |
Overload of the motor or motor failure
1. Check conduction of FU9 on the DC Controller PCB (UN09). 2. Check the harness/connector between the DC Controller PCB (UN09/J26) and PS09 3. Replace the DC Controller PCB (UN09) 4. Check the Hopper Unit (Bk). 5. Replace the Hopper Unit (Bk). |
| 1050 | Dark patch although setting 0 for the patch level (unable to fit in the target between 550 and 640) |
1. Clean the scanner's window.
2. Use your hand to check if the shutter of the Registration Patch Sensor Unit can be open. 3. Check if the window of the Patch Sensor (UN43/ UN44) is soiled. 4. Check scar on the ITB. 5. Check movement of the Registration Shutter Solenoid (SL02).COPIER > FUNCTION > PART-CHK > SL to move SL02 6. Check the harness/connector between the DC Controller PCB (UN09/J12) and the Patch Sensors (UN43/J4007, UN44, J4006). 7.Replace the Drum Unit (Y) 8.Replace the Registration Patch Sensor Unit 9. Replace the ITB Unit. 10. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 11. Replace the Primary Transfer High Voltage PCB (UN04) 12. Replace the Developing High Voltage PCB (UN07) 13. Replace the Primary Charging High Voltage PCB (UN06) 14. Replace the Auxiliary High Voltage PCB (UN08) 15. Replace the Replace the DC Controller PCB (UN09) |
| 1060 | Light patch although setting 7 for patch level (unable to fit in the target between 550 and 640) |
1. Check the patch shape.
2. Clean the high voltage contact point with dry wiping or air blower. 3. Check the harness/connector between the DC Controller (UN09) and the High Voltage PCB. Between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) Between the DC Controller PCB (UN09/ J21, J22) and the Developing High Voltage PCB (UN07/ J451, J452) Between the DC Controller PCB (UN09/ J19) and the Auxiliary High Voltage PCB (UN08/J461, J462) Between the DC Controller PCB (J205) and the Primary Transfer High Voltage PCB (UN04/J1001) 4. Replace the Drum Unit (Y) 5. Replace the Registration Patch Sensor Unit 6. Replace the ITB Unit. 7. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 8. Replace the Primary Transfer High Voltage PCB (UN04) 9. Replace the Developing High Voltage PCB (UN07) 10. Replace the Primary Charging High Voltage PCB (UN06) 11. Replace the Auxiliary High Voltage PCB (UN08) 12. Replace the DC Controller PCB (UN09) |
| 1150 | Dark patch although setting 0 for the patch level (unable to fit in the target between 550 and 640) |
1. Clean the scanner's window.
2. Use your hand to check if the shutter of the Registration Patch Sensor Unit can be open. 3. Check if the window of the Patch Sensor (UN43/ UN44) is soiled. 4. Check scar on the ITB. 5. Check movement of the Registration Shutter Solenoid (SL02).COPIER > FUNCTION > PART-CHK > SL to move SL02 6. Check the harness/connector between the DC Controller PCB (UN09/J12) and the Patch Sensors (UN43/J4007, UN44, J4006). 7.Replace the Drum Unit (M) 8.Replace the Registration Patch Sensor Unit 9. Replace the ITB Unit. 10. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 11. Replace the Primary Transfer High Voltage PCB (UN04) 12. Replace the Developing High Voltage PCB (UN07) 13. Replace the Primary Charging High Voltage PCB (UN06) 14. Replace the Auxiliary High Voltage PCB (UN08) 15. Replace the Replace the DC Controller PCB (UN09) |
| 1160 | Light patch although setting 7 for patch level (unable to fit in the target between 550 and 640) |
1. Check the patch shape.
2. Clean the high voltage contact point with dry wiping or air blower. 3. Check the harness/connector between the DC Controller (UN09) and the High Voltage PCB. Between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) Between the DC Controller PCB (UN09/ J21, J22) and the Developing High Voltage PCB (UN07/ J451, J452) Between the DC Controller PCB (UN09/ J19) and the Auxiliary High Voltage PCB (UN08/J461, J462) Between the DC Controller PCB (J205) and the Primary Transfer High Voltage PCB (UN04/J1001) 4. Replace the Drum Unit (M) 5. Replace the Registration Patch Sensor Unit 6. Replace the ITB Unit. 7. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 8. Replace the Primary Transfer High Voltage PCB (UN04) 9. Replace the Developing High Voltage PCB (UN07) 10. Replace the Primary Charging High Voltage PCB (UN06) 11. Replace the Auxiliary High Voltage PCB (UN08) 12. Replace the DC Controller PCB (UN09) |
| 1250 | Dark patch although setting 0 for the patch level (unable to fit in the target between 550 and 640) |
1. Clean the scanner's window.
2. Use your hand to check if the shutter of the Registration Patch Sensor Unit can be open. 3. Check if the window of the Patch Sensor (UN43/ UN44) is soiled. 4. Check scar on the ITB. 5. Check movement of the Registration Shutter Solenoid (SL02).COPIER > FUNCTION > PART-CHK > SL to move SL02 6. Check the harness/connector between the DC Controller PCB (UN09/J12) and the Patch Sensors (UN43/J4007, UN44, J4006). 7.Replace the Drum Unit (C) 8.Replace the Registration Patch Sensor Unit 9. Replace the ITB Unit. 10. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 11. Replace the Primary Transfer High Voltage PCB (UN04) 12. Replace the Developing High Voltage PCB (UN07) 13. Replace the Primary Charging High Voltage PCB (UN06) 14. Replace the Auxiliary High Voltage PCB (UN08) 15. Replace the Replace the DC Controller PCB (UN09) |
| 1260 | Light patch although setting 7 for patch level (unable to fit in the target between 550 and 640) |
1. Check the patch shape.
2. Clean the high voltage contact point with dry wiping or air blower. 3. Check the harness/connector between the DC Controller (UN09) and the High Voltage PCB. Between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) Between the DC Controller PCB (UN09/ J21, J22) and the Developing High Voltage PCB (UN07/ J451, J452) Between the DC Controller PCB (UN09/ J19) and the Auxiliary High Voltage PCB (UN08/J461, J462) Between the DC Controller PCB (J205) and the Primary Transfer High Voltage PCB (UN04/J1001) 4. Replace the Drum Unit (C) 5. Replace the Registration Patch Sensor Unit 6. Replace the ITB Unit. 7. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 8. Replace the Primary Transfer High Voltage PCB (UN04) 9. Replace the Developing High Voltage PCB (UN07) 10. Replace the Primary Charging High Voltage PCB (UN06) 11. Replace the Auxiliary High Voltage PCB (UN08) 12. Replace the DC Controller PCB (UN09) |
| 1350 | Dark patch although setting 0 for the patch level (unable to fit in the target between 550 and 640) |
1. Clean the scanner's window.
2. Use your hand to check if the shutter of the Registration Patch Sensor Unit can be open. 3. Check if the window of the Patch Sensor (UN43/ UN44) is soiled. 4. Check scar on the ITB. 5. Check movement of the Registration Shutter Solenoid (SL02).COPIER > FUNCTION > PART-CHK > SL to move SL02 6. Check the harness/connector between the DC Controller PCB (UN09/J12) and the Patch Sensors (UN43/J4007, UN44, J4006). 7.Replace the Drum Unit (Bk) 8.Replace the Registration Patch Sensor Unit 9. Replace the ITB Unit. 10. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 11. Replace the Primary Transfer High Voltage PCB (UN04) 12. Replace the Developing High Voltage PCB (UN07) 13. Replace the Primary Charging High Voltage PCB (UN06) 14. Replace the Auxiliary High Voltage PCB (UN08) 15. Replace the Replace the DC Controller PCB (UN09) |
| 1360 | Light patch although setting 7 for patch level (unable to fit in the target between 550 and 640) |
1. Check the patch shape.
2. Clean the high voltage contact point with dry wiping or air blower. 3. Check the harness/connector between the DC Controller (UN09) and the High Voltage PCB. Between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) Between the DC Controller PCB (UN09/ J21, J22) and the Developing High Voltage PCB (UN07/ J451, J452) Between the DC Controller PCB (UN09/ J19) and the Auxiliary High Voltage PCB (UN08/J461, J462) Between the DC Controller PCB (J205) and the Primary Transfer High Voltage PCB (UN04/J1001) 4. Replace the Drum Unit (Bk) 5. Replace the Registration Patch Sensor Unit 6. Replace the ITB Unit. 7. Check conduction of the fuses (FU5, FU8) in the DC Controller PCB (UN09). 8. Replace the Primary Transfer High Voltage PCB (UN04) 9. Replace the Developing High Voltage PCB (UN07) 10. Replace the Primary Charging High Voltage PCB (UN06) 11. Replace the Auxiliary High Voltage PCB (UN08) 12. Replace the DC Controller PCB (UN09) |
| E021 | Developing Motor error | |
| 0001 | After 700 msec since the startup, the speed failed to be OK for 500 consecutive msec. |
Possible cause is overload or rotation failure of the motor due to an
electrical trouble
1. Check the Main Drive Unit (turn the unit by hand to see if it rotates) Replace the Main Drive Unit when the unit failed to rotate When the unit rotates 2. Check failure of the harness between the Developing Motor (M03/J6026) and the DC Controller PCB (UN09/ J210W) (trapped cable, open circuit, connector disconnection) 3. Check conduction of the fuse (FU7) in the DC Controller PCB (UN09) When the fuse is not blown out 4-1. Replace the Developing Motor (M03) 5-1. Replace the DC Controller PCB (UN09). When the fuse is blown out 4-2. Replace the DC Controller PCB (UN09). |
| 0002 | Since the startup, the speed had been OK at least once, and then the speed failed to be OK for 500 consecutive msec. | |
| 0003 | Since the startup, the FG signal failed to be turned ON for 300msec. | |
| 0020 | The difference between the maximum and the minimum of detected inductance sampling values is equal to or lower than 0.5V. |
Possible cause: The screw is not rotating due to failure in the coupling
between the main body and the Developing Assembly, or the value of ATR Sensor
(Y) (UN39) failed to be read due to an electrical trouble.
1. Remove the Drum Unit (Y) and check no damage. (Replace the Drum Unit (Y) if defective) 2. Lift the pressure lever after the Drum Unit (Y) is pushed all the way in. 3. Check failure of the harness between the Drum Unit (Y) and the DC Controller PCB (UN09/J25) (trapped cable, open circuit, connector disconnection) 4.Check the Drum Unit Relay PCB (Y) (UN26) (Soil/ deformation/ damage) 5. Check the Drum Unit Memory PCB (M) (UN30) (Soil/ damage) 6.Replace the Drum Unit (Y) 7. Replace the DC Controller PCB (UN09). 8. Replace the Main Drive Unit |
| 0120 | The difference between the maximum and the minimum of detected inductance sampling values is equal to or lower than 0.5V. |
Possible cause: The screw is not rotating due to failure in the coupling
between the main body and the Developing Assembly, or the value of ATR Sensor
(M) (UN40) failed to be read due to an electrical trouble.
1. Remove the Drum Unit (M) and check no damage. (Replace the Drum Unit (M) if defective) 2. Lift the pressure lever after the Drum Unit (M) is pushed all the way in. 3. Check failure of the harness between the Drum Unit (M) and the DC Controller PCB (UN09/J25) (trapped cable, open circuit, connector disconnection) 4.Check the Drum Unit Relay PCB (M) (UN27) (Soil/ deformation/ damage) 5. Check the Drum Unit Memory PCB (M) (UN31) (Soil/ damage) 6.Replace the Drum Unit (M) 7. Replace the DC Controller PCB (UN09). 8. Replace the Main Drive Unit |
| 0220 | The difference between the maximum and the minimum of detected inductance sampling values is equal to or lower than 0.5V. |
Possible cause: The screw is not rotating due to failure in the coupling
between the main body and the Developing Assembly, or the value of ATR Sensor
(C)(UN41) failed to be read due to an electrical trouble.
1. Remove the Drum Unit (C) and check no damage. (Replace the Drum Unit (C) if defective) 2. Lift the pressure lever after the Drum Unit (C) is pushed all the way in. 3.Check failure of the harness between the Drum Unit (C) and the DC Controller PCB (UN09/J25) (trapped cable, open circuit, connector disconnection) 4.Check the Drum Unit Relay PCB (C) (UN28) (Soil/ deformation/ damage) 5.Check the Drum Unit Memory PCB (C) (UN32) (Soil/ damage) 6.Replace the Drum Unit (C). 7. Replace the DC Controller PCB (UN09). 8. Replace the Main Drive Unit |
| 0320 | The difference between the maximum and the minimum of detected inductance sampling values is equal to or lower than 0.5V. |
Possible cause: The screw is not rotating due to failure in the coupling
between the main body and the Developing Assembly, or the value of ATR Sensor
(Bk) (UN42) failed to be read due to an electrical trouble
1. Remove the Drum Unit (Bk) and check no damage. (Replace the Drum Unit (Bk) if defective) 2. Lift the pressure lever after the Drum Unit (Bk) is pushed all the way in. 3. Check failure of the harness between the Drum Unit (Bk) and the DC Controller PCB (UN09/J25) (trapped cable, open circuit, connector disconnection) 4.Check the Drum Unit Relay PCB (Bk) (UN29) (Soil/ deformation/ damage) 5. Check the Drum Unit Memory PCB (Bk) (UN33) (Soil/ damage) 6.Replace the Drum Unit (Bk). 7. Replace the DC Controller PCB (UN09). 8. Replace the Main Drive Unit |
| E022 | Error in detection of abnormal opening/closing of the Laser Shutter | |
| 0000 | At the Laser Shutter open/close control, the sensor fails to detect although the specified time has passed (the specified time differs depending on the mode) |
Error in the Shutter Motor or the Laser Shutter Sensor
1.COPIER > FUNCTION > PART-CHK > MTR; move M05 When it works 2-1. Check the harness between the DC Controller (UN09/ J11) and the Laser Shutter Sensor (PS05) 3-1. Check condition of the Laser Shutter 4-1. Check the Laser Shutter Sensor (PS05) in the Main Drive 5-1. Replace the Main Drive When it does not work 2-2. Check the harness between the DC Controller (UN09/ J31) and the Developing Disengagement Motor (M05) 3-2. Check conduction of the fuse (FU6) in the DC Controller (UN09) 4-2. Replace the Laser Shutter Motor (M05) 5-2. Replace the Main Drive |
| E025 | Toner Container Motor Error | |
| 0000 | The Rotation Sensor does not detect rotation although 5 sec has passed since the motor was turned ON |
Possible cause: overload with the motor or motor failure
1. Check conduction with FU2 on the DC Controller PCB (UN09) 2. Check the harness/connector between the DC Controller PCB (UN09/ J23) and PS06. 3. Replace the DC Controller PCB (UN09) Check the harness toward the sensor 4. Check the Hopper Unit (Y) 5. Replace the Hopper Unit (Y). |
| 0010 | After turning ON the motor, current value is 2.5V or higher for a specified consecutive period of time. |
Overload of the motor or motor failure
1. While the Toner Bottle (Y) is removed, COPIER > FUNCTION > PART-CHK > MTR; and move M07 When the motor works 2-1. Check if the Toner Bottle (Y) is installed 3-1.Check the Hopper Unit (Y). When the motor does not work, 2-2. Check the harness/connector between the DC Controller PCB (UN09) and the Toner Container Motor (Y) (M07) 3-2. Check conduction of FU1 in the DC Controller PCB (UN09) 4-2. Replace the DC Controller PCB (UN09) 5-2. Replace the Hopper Unit (Y) |
| 0020 | After turning OFF the motor, current value is 1.5V or higher for a specified consecutive period of time. |
Error in element in the DC Controller PCB
Replace the DC Controller PCB (UN09) |
| 0030 | After the Motor was turned ON, the current value (AD value) is equal to or lower than 0.5h (0.06V: Motor current 0.06A) for 5 consecutive sec. |
Short-circuit failure of the Toner Bottle Motor or error in element in the DC
Controller PCB
1. Check the harness between the DC Controller (UN09/ J23) and the Toner Container Motor (Y) (M07) 2. Replace the DC Controller PCB (UN09) 3. Replace the Hopper Unit (Y) |
| 0100 | The Rotation Sensor does not detect rotation although 5 sec has passed since the motor was turned ON |
Overload of the motor or motor failure
1. Check conduction with FU2 on the DC Controller PCB (UN09) 2. Check the harness/connector between the DC Controller PCB (UN09/J24) and PS07. 3. Replace the DC Controller PCB (UN09) 4. Check the Hopper Unit (M). 5. Replace the Hopper Unit (M). |
| 0110 | After turning ON the motor, current value is 2.5V or higher for a specified consecutive period of time. |
Overload of the motor or motor failure
1. While the Toner Bottle (M) is removed, COPIER > FUNCTION > PART-CHK > MTR; and move M09 When the motor works 2-1. Check if the Toner Bottle (M) is installed 3-1. Check the Hopper Unit (M) When the motor does not work 2-2. Check the harness/connector between the DC Controller PCB (UN09) and the Toner Container Motor (M) (M09) 3-2. Check conduction of FU1 in the DC Controller PCB (UN09) 4-2. Replace the DC Controller PCB (UN09) 5-2. Replace the Hopper Unit (M) |
| 0120 | After turning OFF the motor, current value is 1.5V or higher for a specified consecutive period of time. |
Error in element in the DC Controller PCB
Replace the DC Controller PCB (UN09) |
| 0130 | After the Motor was turned ON, the current value (AD value) is equal to or lower than 0.5h (0.06V: Motor current 0.06A) for 5 consecutive sec |
Short-circuit failure of the Toner Bottle Motor or error in element in the DC
Controller PCB
1. Check the harness between the DC Controller (UN09/ J24) and the Toner Container Motor (M) (M09) 2. Replace the DC Controller PCB (UN09) 3. Replace the Hopper Unit (M) |
| 0200 | After turning ON the motor, the rotation sensor does not detect although a specified period of time has passed. |
Overload of the motor or motor failure
1. Check conduction of FU9 on the DC Controller PCB (UN09). 2. Check the harness/connector between the DC Controller PCB (UN09/J24) and PS08. 3. Replace the DC Controller PCB (UN09) 4. Check the Hopper Unit (C). 5. Replace the Hopper Unit (C). |
| 0210 | After turning ON the motor, current value is 2.5V or higher for a specified consecutive period of time. |
Overload of the motor or motor failure
1. While the Toner Bottle (C) is removed, COPIER > FUNCTION > PART-CHK > MTR; and move M11 When the motor works 2-1. Check if the Toner Bottle (C) is installed 3-1. Check the Hopper Unit (C) When the motor does not work 2-2. Check the harness/connector between the DC Controller PCB (UN09) and the Toner Container Motor (C) (M12) 3-2. Check conduction of FU3 in the DC Controller PCB (UN09) 4-2. Replace the DC Controller PCB (UN09) 5-2. Replace the Hopper Unit (C) |
| 0220 | After turning OFF the motor, current value is 1.5V or higher for a specified consecutive period of time. |
Error in element in the DC Controller PCB
Replace the DC Controller PCB (UN09) |
| 0230 | After the Motor was turned ON, the current value (AD value) is equal to or lower than 0.5h (0.06V: Motor current 0.06A) for 5 consecutive sec. |
Short-circuit failure of the Toner Bottle Motor or error in element in the DC
Controller PCB
1. Check the harness between the DC Controller (UN09/ J24) and the Toner Container Motor (C) (M11) 2. Replace the DC Controller PCB (UN09) 3. Replace the Hopper Unit (C) |
| 0300 | The Rotation Sensor does not detect rotation although 5 sec has passed since the motor was turned ON |
Overload of the motor or motor failure
1. Check conduction of FU9 on the DC Controller PCB (UN09). 2. Check the harness/connector between the DC Controller PCB (UN09/J26) and PS09 3. Replace the DC Controller PCB (UN09) 4. Check the Hopper Unit (Bk). 5. Replace the Hopper Unit (Bk). |
| 0310 | After turning ON the motor, current value is 2.5V or higher for a specified consecutive period of time. |
Overload of the motor or motor failure
1. While the Toner Bottle (Bk) is removed, COPIER > FUNCTION > PART-CHK > MTR; and move M13 When the motor works 2-1. Check if the Toner Bottle (Bk) is installed 3-1. Check the Hopper Unit (Bk) When the motor does not work 2-2. Check the harness/connector between the DC Controller PCB (UN09) and the B Toner Container Motor (Bk)(M13) 3-2. Check conduction of FU3 in the DC Controller PCB (UN09) 4-2. Replace the DC Controller PCB (UN09) 5-2. Replace the Hopper Unit (Bk) |
| 0320 | After turning OFF the motor, current value is 1.5V or higher for a specified consecutive period of time. |
Error in element in the DC Controller PCB
Replace the DC Controller PCB (UN09) |
| 0330 | After the Motor was turned ON, the current value (AD value) is equal to or lower than 0.5h (0.06V: Motor current 0.06A) for 5 consecutive sec. |
Short-circuit failure of the Toner Bottle Motor or error in element in the DC
Controller PCB
1. Check the harness between the DC Controller (UN09/ J26) and the Toner Container Motor (Bk) (M13) 2. Replace the DC Controller PCB (UN09) 3. Replace the Hopper Unit (Bk) |
| E040 | Cassette 1 Lifter error | |
| 0002 | Unable to detect the lift-up completion position within 4.5 sec after lift-up was started |
Error in Lift Motor or Lifter Sensor
1. While Cassette 1 is removed, turn ON the power and then insert Cassette 1. When there is operation sound of the motor 1-1. Check the harness/connector between the DC Controller (UN09/J13) and the Cassette 1 Lifter Sensor (PS12) 2-1. Check if the Cassette 1 Lifter Sensor (PS12) is installed. 3-1. Check the condition of the gear at the host machine side (to see if there is missing or swing with the gear) 4-1. Replace the Cassette 1 Lifter Sensor (PS12) 5-1. Replace the DC Controller PCB (UN09) When there is no operation sound of the motor 1-2. Check the harness/connector between the DC Controller (UN09/J13) and the Cassette 1 Lifter Motor (M14) 2-2. Check conduction of the fuse (FU2) of the DC Controller (UN09) 3-2. Check the condition of the gear at the host machine side (to see if there is something missing or swing with the gear) 4-2. Check the Cassette 1 Lifter Motor (M14) 5-2. Replace the DC Controller (UN09) |
| E065 | Error in detection of abnormal charging AC current value | |
| 0000 | During the paper interval simple discharge current control, a current value that is higher than the target of 500[uA] is detected |
Error in output of charging high voltage, Drum Unit error or environment
control error
1. COPIER > DISPLAY > ANALOG; check if the TEMP value and the HUM value are matched with the environment temperature. When the values are dramatically mismatched (Lager than 15degrees Celsius) 2-1. Check the harness and connector between the DC Controller (UN09/ J206) and the Environment Sensor (UN45) 3-1. Replace the Environment Sensor (UN45) 4-1. Replace the DC Controller (UN09) When the values are matched 2-2. Check the state of the charging high voltage contact point 3-2. Replace the Drum Unit (Y) 4-2. Check the harness and connector between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) 5-2. Replace the Primary Charging High Voltage PCB (UN06) 6-2. Replace the DC Controller PCB (UN09) |
| 0001 | During the paper interval simple discharge current control, a current value that is higher than the target of 500[uA] is detected |
environment control error
1. COPIER > DISPLAY > ANALOG; check if the TEMP value and the HUM value are matched with the environment temperature. When the values are dramatically mismatched (Lager than 15degrees Celsius) 2-1. Check the harness and connector between the DC Controller (UN09/ J206) and the Environment Sensor (UN45) 3-1. Replace the Environment Sensor (UN45) 4-1. Replace the DC Controller (UN9) When the values are matched 2-2. Check the state of the charging high voltage contact point 3-2. Replace the Drum Unit (M) 4-2. Check the harness and connector between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) 5-2. Replace the Primary Charging High Voltage PCB (UN06) 6-2. Replace the DC Controller PCB (UN09) |
| 0002 | During the paper interval simple discharge current control, a current value that is higher than the target of 500[uA] is detected |
Error in output of charging high voltage, Drum Unit error or environment
control error
1. COPIER > DISPLAY > ANALOG; check if the TEMP value and the HUM value are matched with the environment temperature. When the values are dramatically mismatched (Lager than 15degrees Celsius 2-1. Check the harness and connector between the DC Controller (UN09/ J206) and the Environment Sensor (UN45) 3-1. Replace the Environment Sensor (UN45) 4-1. Replace the DC Controller (UN9) When the values are matched 2-2. Check the state of the charging high voltage contact point 3-2. Replace the Drum Unit (C) 4-2. Check the harness and connector between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) 5-2. Replace the Primary Charging High Voltage PCB (UN06) 6-2. Replace the DC Controller PCB (UN09) |
| 0003 | During the paper interval simple discharge current control, a current value that is higher than the target of 500[uA] is detected |
Error in output of charging high voltage, Drum Unit error or environment
control error
1. COPIER > DISPLAY > ANALOG; check if the TEMP value and the HUM value are matched with the environment temperature. When the values are dramatically mismatched (Lager than 15degrees Celsius) 2-1. Check the harness and connector between the DC Controller (UN09/ J206) and the Environment Sensor (UN45) 3-1. Replace the Environment Sensor (UN45) 4-1. Replace the DC Controller (UN9) When the values are matched 2-2. Check the state of the charging high voltage contact point 3-2. Replace the Drum Unit (Bk). 4-2. Check the harness and connector between the DC Controller PCB (UN09/ J21) and the Primary Charging High Voltage PCB (UN06/ J441, J442) 5-2. Replace the Primary Charging High Voltage PCB (UN06) 6-2. Replace the DC Controller PCB (UN09) |
| E067 | Error in primary transfer abnormal detection | |
| 0000 | Error in Y Primary Transfer High Voltage PCB, Error in the Primary Transfer Roller (ITB Unit) |
1.Check failure of the harness between the Primary Transfer High Voltage PCB
(UN04/J1001) and the DC Controller PCB (UN09/J205) (open circuit, trapped
cable, connector disconnection).
=> Replace the harness if it is faulty 2. Check connection failure between the Primary Transfer High Voltage PCB (UN04/J11) and the Primary Transfer Roller (Check that the connection is free from open circuit or GND contact) 3. Replace the Primary Transfer High Voltage PCB (UN04) 4. Replace the ITB Unit 5. Replace the DC Controller PCB (UN09) 6. Replace the Primary Transfer Power Supply Unit |
| 0001 | Error in M Primary Transfer High Voltage PCB, Error in the Primary Transfer Roller (ITB Unit) | |
| 0002 | Error in C Primary Transfer High Voltage PCB, Error in the Primary Transfer Roller (ITB Unit) | |
| 0003 | Error in Bk Primary Transfer High Voltage PCB, Error in the Primary Transfer Roller (ITB Unit) | |
| E069 | Abnormal current is detected at the secondary transfer | |
| 0001 | When 5 [uA] or smaller is detected at the secondary transfer |
Error in the Secondary Transfer High Voltage PCB, Error in the Secondary
Transfer Roller
1. Check failure of the harness between the Secondary Transfer High Voltage PCB (UN05/J201) and the DC Controller PCB (UN09/J10) (open circuit, trapped cable, connector disconnection). => Replace the harness if it is faulty 2.Check connection failure between the Secondary Transfer High Voltage PCB (UN05/T1201) and the Secondary Transfer Outer Roller (Check that the connection is free from open circuit or GND contact) 3. Replace the Secondary Transfer High Voltage PCB (UN05) 4. Replace the Secondary Transfer Outer Roller 5. Replace the ITB Unit 6. Replace the DC Controller PCB (UN09) 7. Replace the Secondary Transfer Power Supply Unit |
| 0002 | When 100 [uA] or larger is detected at the secondary transfer |
Error in the Secondary Transfer High Voltage PCB, Error in the Secondary
Transfer Roller
1. Check failure of the harness between the Secondary Transfer High Voltage PCB (UN05/J201) and the DC Controller PCB (UN09/J10) (open circuit, trapped cable, connector disconnection). => Replace the harness if it is faulty 2. Check connection failure between the Secondary Transfer High Voltage PCB (UN05/T1201) and the Secondary Transfer Outer Roller (Check that the connection is free from open circuit or GND contact) => Replace the connection wire if it is faulty 3. Replace the Secondary Transfer High Voltage PCB (UN05) 4. Replace the Secondary Transfer Outer Roller 5. Replace the ITB Unit 6. Replace the DC Controller PCB (UN09). |
| E074 | Error in the primary transfer disengagement control, ITB rotation detection error | |
| 0000 | At the primary transfer disengagement control, the sensor fails to detect although the specified time has passed (the specified time differs depending on the mode) |
Error in the Primary Transfer Disengagement Solenoid, Error in the Primary
Transfer Disengagement Switch, or the ITB Guide Rail error
1. Replace the ITB Unit 2. Check the harness/connector between the DC Controller PCB (UN09/J11) and the Primary Transfer Disengagement Switch (SW01) 3. Check the harness/connector between the DC Controller PCB (UN09/J11) and the Primary Transfer Disengagement Solenoid (SL01) 4. Check conduction of FU6 on the DC Controller PCB (UN09) 5. Replace the ITB Guide Rail 6. Replace the Main Drive 7. Replace the Fixing Drive 8. Replace the DC Controller PCB (UN09) |
| FFFF | The sensor fails to detect although it passes through the mark on the ITB for the specified time (ITB is detected as not rotating) |
The HP mark is at undetectable state, ITB Top Sensor error, or error in the
coupling between the ITB Unit and the ITB Drive
1. Check if the ITB is driven. When the ITB is driven 2-1. Check soil of the HP mark on the ITB Belt 3-1. Check if there is a scar at the edge of the ITB 4-1. Use your hand to check if the shutter of the Registration Patch Sensor Unit can be open 5-1. Check for soil on the window of the Patch Sensor (UN43/ UN44) 6-1. Check movement of the Registration Shutter Solenoid (SL02) COPIER > FUNCTION > PART-CHK > SL to move SL02 7-1. Check the harness/connector between the DC Controller PCB (UN09/J12) and the Patch Sensor (UN43/J4007, UN44/ J4006) 8-1.Replace the Registration Patch Sensor Unit 9-1 Replace the ITB Unit. 10-1. Replace the DCON When the ITB is not driven 2-2. Remove and then install the ITB Unit 3-2 Replace the ITB Unit. 4-2. Replace the Main Drive |
| E100 | BD error | |
| 0001 | BD fails to be ready in 5 sec |
Scanner Motor movement error or BD signal error
1.COPIER > FUNCTION > PART-CHK > MTR; and move M01 When the Scanner Motor (M01) moves 2-1. Check the flexible cable/connector between the DC Controller PCB (UN09) and the Laser Scanner Unit 3-1. Replace the Laser Scanner Unit 4-1. Replace the DC Controller PCB (UN09) When the Scanner Motor (M01) does not move 2-2. Check the harness/connector between the DC Controller PCB (UN09) and the Laser Scanner Unit 3-2. Replace the Laser Scanner Unit 4-2. Replace the DC Controller PCB (UN09) |
| 0003 | During the drive at the constant speed, the BD cycle is mismatched by -/+ 0.5% for 500 continuous msec | |
| 0002 | Unable to complete in 5 sec since the facet correction was started |
Polygon Motor error
Replace the Laser Scanner Unit |
| E110 | Scanner Motor error | |
|
0001
0002 |
Scanner Motor movement error or motor control error |
1.Check the harness/connector between the DC Controller PCB (UN09) and the
Laser Scanner Unit
2.Check the flexible cable/connector between the DC Controller PCB (UN09) and the Laser Scanner Unit 3. Replace the Laser Scanner Unit 4. Replace the DC Controller PCB (UN09) |
| 0003 | The signal fails to be 1 at laser sequence enable check |
Error in control with the Laser Scanner Unit
Replace the Laser Scanner Unit |
| E194 | Registration detection error | |
| 0000 | When the number of reading patterns fails to be the specified value |
The patch by the registration detection is not correctly created, or
registration patch sensor error
1. Clean the dustproof glass. 2. Check density on the image visually. When the image density is light 3-1. Clean the high voltage contact point with dry wiping or air blower. 4-1. Replace the Drum Unit (If the color showing abnormality can be identified from the image, replace the Drum Unit for that color. otherwise, replace from the Drum Unit (Y) in order) 5-1.Check the harness/connector between the DC Controller PCB (UN09) and the High Voltage PCB 6-1.Replace the High Voltage PCB. . Primary Charging High Voltage PCB (UN06), Developing High Voltage PCB (UN07), Auxiliary High Voltage PCB (UN08), Primary Transfer High Voltage PCB (UN04) 7-1 Replace the DCON When the image density is not light 3-2. Use your hand to check that the shutter of the Registration Patch Sensor Unit can be open 4-2. Check for soil on the window of the Patch Sensor (UN43, UN44) 5-2.Check scar on the ITB. 6-2. Check movement of the Registration Shutter Solenoid COPIER > FUNCTION > PART-CHK > SL to move SL02 7-2.Check the harness/connector between the DC Controller PCB (UN09/J12) and the Patch Sensor (UN43/J4007, UN44/ J4006) 8-2. Replace the Registration Patch Sensor Unit 9-2 Replace the ITB Unit. |
| 0001 | When there is a gap of 3.25[mm] or larger |
The last registration detection was not properly executed
1. Clear the registration detection data COPIER > FUNCTION > CLEAR > REG-CLR 2. Clean the window of the scanner 3. Check density on the image visually. When the image density is light 4-1. Clean the high voltage contact point with dry wiping or air blower. 5-1. Replace the Drum Unit (If the color showing abnormality can be identified from the image, replace the Drum Unit for that color. otherwise, replace from the Drum Unit (Y) in order) 6-1. Check the harness/connector between the DCON and the High Voltage PCB 7-1.Replace the High Voltage PCB, Primary Charging High Voltage PCB (UN06), Developing High Voltage PCB (UN07), Auxiliary High Voltage PCB (UN08), Primary Transfer High Voltage PCB (UN04) 8-1 Replace the DCON When the image density is not light 4-2.Use your hand to check that the shutter of the Registration Patch Sensor Unit can be open 5-2. Check for soil on the window of the Patch Sensor (UN43, UN44) 6-2.Check scar on the ITB. 7-2. Check movement of the Registration Shutter Solenoid COPIER > FUNCTION > PART-CHK > SL to move SL02 8-2. Check the harness/connector between the DC Controller PCB (UN09) and the Patch Sensor (UN43/J4007, UN44/ J4006) 9-2. Replace the Registration Patch Sensor Unit 10-2 Replace the ITB Unit. |
| FFFF | There has been no command from CONT although 1 min has passed since the start of retry operation |
Connection failure between the DC Controller PCB (UN09) and the CB Controller
PCB (UN11), error in the DC Controller PCB (UN09), or error in the Controller
PCB
1.Disconnect and then connect FFC (FFC 07) that is connected to the DC Controller PCB (UN09) and Main Controller PCB 2 (UN12) 2. Replace Main Controller PCB 2 (UN12) 3. Replace the DC Controller PCB (UN09) |
| E196 | E2PROM communication error | |
| 0001 | I2C communication error |
EEPROM communication error in the DCON or the Drum Unit
1. Check the harness/connector between the DC Controller PCB (UN09/J25) and the Drum Unit Relay PCB (UN26/4011, UN27/J4014, UN28/J4017, UN29/J4020) 2. Check the contact surface on the Drum Unit Relay PCB and the Drum Unit Memory PCB (soil, damage, contact pressure) Y:UN26/UN30 M:UN27/UN31 C:UN28/UN32 Bk UN29/UN33 3. From Y Drum Unit, install each Drum Unit accordingly at a time to identify error ROM 4. Replace the DC Controller PCB (UN09) |
| 0002 | Within 10 sec since the power was turned ON, the E2PROM data cannot be developed to RAM | |
| 0003 | The operation of the Drum Unit Memory PCB is faulty and cannot be recovered | |
|
1B00
1B01 1B02 1B03 1B04 1BFF |
Command error | Turn OFF and then ON the main power |
| E197 | HOB communication error | |
|
0000
0050 |
High Voltage contact point error or DC Controller PCB error |
When this symptom occurs regularly
1-1. Replace the DC Controller PCB (UN09) When this symptom occurs incidentally 1-2. Check the high voltage contact point and clean the Primary Transfer Roller Shaft Support 2-2. Replace the DC Controller PCB (UN09) |
| E202 | There is an error in the detection of the CCD home position. | |
| 0001 | The attempt to detect the home position fails when the CCD is moved forward. |
1.Disconnect and then connect the flexible cable(Relay PCB(PCB1)-Main
Controller2 PCB(UN12)64Pin).
2.Replace the flexible cable. 3.Replace the CCD HP sensor(SR1). 4.Replace the Scanner Motor(M1). 5.Replace the Relay PCB(PCB1). 6.Replace the Main Controller2 PCB(UN12) |
| 0002 | The attempt to detect the home position fails when the CCD is moved back. | |
| E225 | The light intensity of the CCD is faulty. | |
| 0001 | The light intensity of the CCD during shading is under the specified level. |
1.Disconnect and then connect the flexible cable.
2.Replace the flexible cable. 3.Replace the CCD Unit. 4.Replace the Relay PCB(PCB1). 5.Replace the Main Controller2 PCB(UN12). |
| E227 | The reader unit power supply (24V) is faulty | |
| 0001 | At time of power-on, the 24V port is off. |
1.Disconnect and then connect the power supply harness connector.
2.Replace the Power Supply PCB(UN1). |
| 0002 | At the start of a job, the 24V port is off. | |
| 0003 | At time of power-on,the 24V port is off. | |
| 0004 | When a load is being driven, the 24V port is off. | |
| E240 | Communication data error | |
| 0000 | Communication data error |
1. Disconnect and then connect the FFC (FFC07) that is connected to the DC
Controller PCB (UN09) and Main Controller PCB 2 (UN12)
2. Replace Main Controller PCB 2 (UN12) 3. Replace the DC Controller PCB (UN09) |
| 0001 | 60 sec while waiting for a pickup request | |
| 0002 | 60 sec while waiting for an image output request | |
| 0003 | After a paper jam, 60 sec has passed without stopping | |
| 0004 | 60 sec has passed while waiting for completion of the initial rotation | |
| 0005 | 60 sec has passed while waiting for the start of auto adjustment at warm-up rotation | |
| 0006 | Data access error | |
| 0007 | Time notification error | |
| E246 | System error | |
|
0001
0002 0003 0005 |
System error | Contact the service company office |
| E247 | System error | |
|
0001
0002 0003 0004 |
System error | Contact the service company office |
| E248 | EEPROM error (CCD Unit) | |
| 0001 | An error has occurred at power-on. |
1.Disconnect and then connedt the flexible cable(Relay PCB(PCB1)-Main
Controller2 PCB(UN12)50pin).
2.Disconnect and then connect the flexible cable(CCD unit- Relay PCB(PCB1)). 3.Disconnect and then connect the power supply harness connector. 4.Replace the flexible cable. 5.Replace the CCD Unit. 6.Replace the Relay PCB(PCB1) 7.Replace the Power Supply PCB(PCB1). 8.Replace the Main Controller2 PCB(UN12). |
| 0002 | An error has occurred during write operation. | |
| 0003 | An error has occurred during read operation following write operation. | |
| E280 | Readingunit communication error | |
| 0003 | Communication error at J507 and J508 conectors of the Relay PBC(PCB1). |
1.Disconnect and then connect the flexible cable(Relay PCB(PCB1)-Main
Controller PCB(UN12) 50pin).
2.Cisconnect and then connect the flexible cable(CCD unit- Relay PCB(PCB1)). 3.Replace the flexible cable. 4.Replace the Relay PCB(PCB1). 5.Replace the Main Controller2 PCB(UN12). |
| 0004 | Communication error at J512 conector of the Relay PBC(PCB1). |
1.Disconnect and then connect the flexible cable(Relay PCB(PCB1)-Main
Controller PCB(UN12) 50pin).
2.Replace the flexible cable. 3.Replace the Relay PCB(PCB1). 4.Replace the Main Controller2 PCB(UN12). |
| E315 | Image process device error | |
| 0007 | JBIG encode error |
1. Turn OFF and then ON the main power
2. Check connection of Main Controller PCB 2 3. Replace Main Controller PCB 2 |
| 000d | JBIG decode error |
1. Delete the current job
2. Turn OFF and then ON the main power 3. Check connection of Main Controller PCB 2 4. Replace the DDR-SDRAM, the HDD and Main Controller PCB 2 at the same time |
| 000e | Error at software decoding | |
| 000f | Error at MemoryCopy |
1. Turn OFF and then ON the main power
2. Check connection of Main Controller PCB 2 3. Replace Main Controller PCB 2 |
| 0027 | ROTU timeout error | |
| 0035 | MemFill timeout error | |
| 0100 | PRIO overrun | |
| 0500 | There is no interruption although 2 min has passed since the start of the operation | |
| 0501 | Abnormal interruption is detected after the start of the operation | |
| 0510 | There is no interruption although 2 min has passed since the start of the operation | |
| 0511 | Abnormal interruption is detected after the start of the operation | |
| 0520 | There is no interruption although 2 min has passed since the start of the operation | |
| 0521 | Abnormal interruption is detected after the start of the operation | |
| 0530 | There is no interruption although 2 min has passed since the start of the operation | |
| 0531 | Abnormal interruption is detected after the start of the operation | |
| 0540 | There is no interruption although 2 min has passed since the start of the operation | |
| 0541 | Abnormal interruption is detected after the start of the operation | |
| 0550 | There is no interruption although 2 min has passed since the start of the operation | |
| 0551 | Abnormal interruption is detected after the start of the operation | |
| E350 | System error | |
|
0000
0001 0002 0003 3000 |
System error | Contact the service company office |
| E351 | System error | |
| 0000 | System error | Contact the service company office |
| E354 | System error | |
|
0001
0002 |
System error | Contact the service company office |
| 355 | System error | |
|
0001
0002 0003 0004 |
System error | Contact the service company office |
| E413 | Release Motor error | |
| 0001 | Release motor HP sensor open. |
1.Replace the Release Motor HP sensor(SR11).
2.Replace the Release Motor(M2). 3.Replace the ADF Driver PCB(PCB1). |
| 0002 | Release motor HP sensor close. | |
| E500 | Communication error | |
| 0000 | The communication with the host machine is interrupted. |
1. Replace the finisher controller PCB.
2. Replace the host machine DC Controller PCB. |
| E505 | EEPROM error | |
| 0001 | The checksum for the EEPROM data has an error. | Replace the finisher controller PCB. |
| E520 | Shift Motor fails to move from HP | |
| 0001 | At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry. |
1. Check if the Motor (M4) Connector is physically removed.
2. Replace the Motor. 3. Check if the Shift Roller HP Sensor (S2) Connector is physically removed. 4. Replace the Shift Roller HP Sensor (S2). |
| 0002 | At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry | |
| E531 | Stapler Motor fails to move from HP | |
| 8001 | At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry. |
1. Check if the Motor (M10) Connector is physically removed.
2. Replace the Motor. 3. Check if the Stapler HP Sensor (S18) Connector is physically removed. 4. Replace the Stapler HP Sensor (S18). |
| 8002 | At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry. | |
| E532 | STP Move Motor fails to move from HP | |
| 0001 | At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry. |
1. Check if the Motor (M1) Connector is physically removed.
2. Replace the Motor. 3. Check if the Stapler Move HP Sensor (S10) Connector is physically removed. 4. Replace the Stapler Move HP Sensor (S10). |
| 0002 | At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry. | |
| E540 | Tray Lift Motor timeout error | |
| 0001 | Unable to complete the operation even after the specified period of time during initial rotation. When the Motor remains in the same area for the specified period of time and the same symptom occurs again after the first retry, it is detected as an error. |
1. Check if the Motor (M11) Connector is physically removed.
2. Replace the Motor failure occurs. 3. Check if the Stack Tray Clock Sensor (S14) Connector is physically removed. 4. Replace the Stack Tray Clock Sensor (S14). |
| 0002 | At initial rotation, when the Tray Lift Motor rotates and clock input is not detected within the specified period of time, it is detected as an error if the same symptom occurs again after the first retry. | |
| E542 | Additional Tray Lift Motor timeout error | |
| 0001 | Unable to complete the operation even after the specified period of time during initial rotation. When the Motor remains in the same area for the specified period of time and the same symptom occurs again after the first retry, it is detected as an error |
1. Check if the Motor (M12) Connector is physically removed.
2. Replace the Motor. 3. Check if the Additional Tray Clock Sensor (S23) Connector is physically removed. 4. Replace the Additional Tray Clock Sensor (S23). |
| 0002 | At initial rotation, when the Tray Lift Motor rotates and clock signal is not detected within the specified period of time, it is detected as an error if the same symptom occurs again after the first retry. | |
| E551 | Front Fan lock error | |
| 8001 | While the front fan is rotating, this machine stops the front fan after detecting the lock signal. Then this machine retries to rotate the front fan, but lock signal is detected again, this machine displays the error. |
1. Check the Fan (M8).
2. Replace the finisher controller PCB. |
| 8002 | While the rear fan is rotating, this machine stops the front fan after detecting the lock signal. Then this machine retries to rotate the rear fan, but lock signal is detected again, this machine displays the error. | |
| E567 | Entrance Roller Release/Stopper HP Motor fails to move from HP | |
| 0001 | At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry. |
1. Check if the Motor (M6) Connector is physically removed.
2. Replace the Motor. 3. Check if the Entrance Roller Release/Stopper HP Sensor (S5) Connector is physically removed. 4. Replace the Entrance Roller Release/Stopper HP Sensor (S5). |
| 0002 | At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry. | |
| E56F | Shift Roller Release Motor fails to move from HP | |
| 0001 | At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry |
1. Check if the Motor (M5) Connector is physically removed.
2. Replace the Motor. 3. Check if the Shift Roller Release Sensor (S3) Connector is physically removed. 4. Replace the Shift Roller Release Sensor (S3). |
| 0002 | At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry | |
| E571 | Gripper Open/Close Motor fails to move from HP | |
| 0001 | At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry. |
1. Check if the Motor (M7) Connector is physically removed. 2. Replace the
Motor.
3. Check if the Gripper Arm HP Sensor (S13) Connector is physically removed. 4. Replace the Gripper Unit HP Sensor (S13). |
| 0002 | At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry. | |
| E575 | Gripper Unit Move Motor fails to move from HP | |
| 0001 | At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry. |
1. Check if the Motor (M2) Connector is physically removed.
2. Replaec the Motor. 3. Check if the Gripper Unit HP Sensor (S7) Connector is physically removed. 4. Replace the Gripper Unit HP Sensor (S7). |
| 0002 | At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry. | |
| E602 | HDD detection error | |
| 0001 | HDD fails to be Ready. HDD is not formatted. |
1. Turn OFF the main power and check connection of the HDD cable. Then, turn ON
the main power.
2. Erase all partitions that can be initialized (all of erasable partition data is erased) Press (user mode key) => (2, 8) => (user mode key), Select the following to enter 0: [1]:CHK-TYPE = 0; and select and execute the following: [3]:HD-CLEAR = 1; and then turn OFF and ON the power. 3. Start in safe mode to format the HDD (all the data in the HDD is erased) 4. Replace the HDD 5. Replace Main Controller PCB 1 |
| 0002 | The file system failed to be initialized properly at startup |
1. Turn OFF and then ON the main power
2. Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 0: [1]:CHK-TYPE = 0, and select and execute the following: [2]:HD-CHECK = 1; and then turn OFF and ON the power. 3. Erase partition (all the partition data is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 1: [1]:CHK-TYPE = 1, and select and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and ON the power. 4. Erase all partitions that can be initialized (all of erasable partition data is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 0: [1]:CHK-TYPE = 0, and select and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and On the power. 5. Start in safe mode to format the HDD (all the data in the HDD is erased) 6. Replace the HDD |
| 0003 | I/O error occurred in the file system at startup |
1. Turn OFF and then ON the main power
2. Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 0: [1]:CHK-TYPE = 0, and select and execute the following: [2]:HD-CHECK = 1; and then turn OFF and ON the power. 3. Erase all partitions that can be initialized (all of erasable partition data is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 0: [1]:CHK-TYPE = 0, and select and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and On the power. 4. Start in safe mode to format the HDD (all the data in the HDD is erased) 5. Replace the HDD |
| 0012 | Error in file system writing after startup | |
| 0013 | I/O error occurred in the file system after startup | |
| 0102 | The file system failed to be initialized properly at startup |
1. Turn OFF and then ON the main power
2. Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 4: [1]:CHK-TYPE = 4, and select and execute the following: [2]:HD-CHECK = 1; and then turn OFF and ON the power. 3. Start in safe mode to format the HDD (all the data in the HDD is erased) 4. Replace the HDD |
| 0103 | I/O error occurred in the file system at startup | |
| 0112 | Error in file system writing after startup | |
| 0113 | I/O error occurred in the file system after startup | |
| 0202 | The file system failed to be initialized properly at startup |
1. Turn OFF and then ON the main power
2. Start in safe mode to format the HDD (all the data in the HDD is erased) 3. Replace the HDD |
| 0203 | I/O error occurred in the file system at startup | |
| 0212 | Error in file system writing after startup | |
| 0213 | I/O error occurred in the file system after startup | |
| 0302 | The file system failed to be initialized properly at startup |
1. Turn OFF and then ON the main power
2. Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 5: [1]:CHK-TYPE = 5, and select and execute the following: [2]:HD-CHECK = 1; and then turn OFF and ON the power. 3. Erase partition (all the partition data is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 5: [1]:CHK-TYPE = 5, and select and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and ON the power. 4. Erase all partitions that can be initialized (all of erasable partition data is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 0: [1]:CHK-TYPE = 0, and select and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and On the power. 5. Start in safe mode to format the HDD (all the data in the HDD is erased) 6. Replace the HDD |
| 0303 | I/O error occurred in the file system at startup | |
| 0312 | Error in file system writing after startup | |
| 0313 | I/O error occurred in the file system after startup | |
| 0502 | The file system failed to be initialized properly at startup |
1. Turn OFF and then ON the main power
2. Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 3: [1]:CHK-TYPE = 3, and select and execute the following: [2]:HD-CHECK = 1; and then turn OFF and ON the power. 3. Erase partition (all the partition data is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 3: [1]:CHK-TYPE = 3, and select and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and ON the power. 4. Erase all partitions that can be initialized (all of erasable partition data is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 0: [1]:CHK-TYPE = 0, and select and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and On the power. 5. Start in safe mode to format the HDD (all the data in the HDD is erased) 6. Replace the HDD |
| 0503 | I/O error occurred in the file system at startup | |
| 0512 | Error in file system writing after startup | |
| 0513 | I/O error occurred in the file system after startup | |
| 0602 | The file system failed to be initialized properly at startup |
1. Turn OFF and then ON the main power
2. Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 1: [1]:CHK-TYPE = 1, and select and execute the following: [2]:HD-CHECK = 1; and then turn OFF and ON the power. 3. Erase partition (all the partition data is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 1: [1]:CHK-TYPE = 1, and select and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and ON the power. 4. Erase all partitions that can be initialized (all of erasable partition data is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 0: [1]:CHK-TYPE = 0, and select and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and On the power. 5. Start in safe mode to format the HDD (all the data in the HDD is erased) 6. Replace the HDD |
| 0603 | I/O error occurred in the file system at startup | |
| 0612 | Error in file system writing after startup | |
| 0613 | I/O error occurred in the file system after startup | |
| 0702 | The file system failed to be initialized properly at startup | |
| 0703 | I/O error occurred in the file system at startup | |
| 0712 | Error in file system writing after startup | |
| 0713 | I/O error occurred in the file system after startup | |
| 0802 | The file system failed to be initialized properly at startup |
1. Turn OFF and then ON the main power
2. Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 2: [1]:CHK-TYPE = 2, and select and execute the following: [2]:HD-CHECK = 1; and then turn OFF and ON the power. 3. Erase partition (all the partition data is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 2: [1]:CHK-TYPE = 2, and select and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and ON the power. 4. Erase all partitions that can be initialized (all of erasable partition data is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 0: [1]:CHK-TYPE = 0, and select and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and On the power. 5. Start in safe mode to format the HDD (all the data in the HDD is erased) 6. Replace the HDD |
| 0803 | I/O error occurred in the file system at startup | |
| 0812 | Error in file system writing after startup | |
| 0813 | I/O error occurred in the file system after startup | |
| 0902 | The file system failed to be initialized properly at startup | |
| 0903 | I/O error occurred in the file system at startup | |
| 0912 | Error in file system writing after startup | |
| 0913 | I/O error occurred in the file system after startup | |
| 1002 | The file system failed to be initialized properly at startup |
1. Turn OFF and then ON the main power
2. Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 6: [1]:CHK-TYPE = 6, and select and execute the following: [2]:HD-CHECK = 1; and then turn OFF and ON the power. 3. Start in safe mode to format the HDD (all the data in the HDD is erased) 4. Replace the HDD |
| 1003 | I/O error occurred in the file system at startup | |
| 1012 | Error in file system writing after startup | |
| 1013 | I/O error occurred in the file system after startup | |
| 1102 | The file system failed to be initialized properly at startup |
1. Turn OFF and then ON the main power
2. Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 2: [1]:CHK-TYPE = 2, and select and execute the following: [2]:HD-CHECK = 1; and then turn OFF and ON the power. 3. Erase partition (all the partition data is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 2: [1]:CHK-TYPE = 2, and select and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and ON the power. 4. Erase all partitions that can be initialized (all of erasable partition data is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 0: [1]:CHK-TYPE = 0, and select and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and On the power. 5. Start in safe mode to format the HDD (all the data in the HDD is erased) 6. Replace the HDD |
| 1103 | I/O error occurred in the file system at startup | |
| 1112 | Error in file system writing after startup | |
| 1113 | I/O error occurred in the file system after startup | |
| 1202 | The file system failed to be initialized properly at startup | |
| 1203 | I/O error occurred in the file system at startup | |
| 1212 | I/O error occurred in the file system at startup | |
| 1213 | I/O error occurred in the file system after startup | |
| 1302 | The file system failed to be initialized properly at startup |
1. Turn OFF and then ON the main power
2. Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 7: [1]:CHK-TYPE = 7, and select and execute the following: [2]:HD-CHECK = 1; and then turn OFF and ON the power. 3. Start in safe mode to format the HDD (all the data in the HDD is erased) 4. Replace the HDD |
| 1303 | I/O error occurred in the file system at startup | |
| 1312 | Error in file system writing after startup | |
| 1313 | I/O error occurred in the file system after startup | |
| 1402 | The file system failed to be initialized properly at startup |
1. Turn OFF and then ON the main power
2. Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 2: [1]:CHK-TYPE = 2, and select and execute the following: [2]:HD-CHECK = 1; and then turn OFF and ON the power. 3. Erase partition (all the partition data is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 2: [1]:CHK-TYPE = 2, and select and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and ON the power. 4. Erase all partitions that can be initialized (all of erasable partition data is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 0: [1]:CHK-TYPE = 0, and select and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and On the power. 5. Start in safe mode to format the HDD (all the data in the HDD is erased) 6. Replace the HDD |
| 1403 | I/O error occurred in the file system at startup | |
| 1412 | Error in file system writing after startup | |
| 1413 | I/O error occurred in the file system after startup | |
| 2000 | I/O error occurred in the file system after startup |
1. After checking connection of the Encryption Board, remove and then install
the board, and then turn OFF and ON the main power
2. Execute key clear by SST (to make an unformatted disc) Execute step 3 because starting an unformatted disc causes E602-0001 3. Start in safe mode and format the HDD |
| E604 | Image memory is faulty or insufficient | |
| 0512 | 0512MB memory needs to be installed (insufficient memory for the model) | Install a 0512MB or larger main memory |
| 1024 | 1024MB memory needs to be installed (insufficient memory for the model) | Install a 1024MB or larger main memory |
| 1536 | 1536MB memory needs to be installed (insufficient memory for the model) | Install a 1536MB or larger main memory |
| E611 | An error code to prevent repeated resend due to power shutdown during FAX transmission | |
| 0000 | Repeated rebooting and resending in a short period of time |
1. Clear the FAX job information Execute the following: COPIER > FUNCTION
> CLEAR > FXTX-CLR
2. Turn OFF and ON the main power |
| E613 | Image memory is faulty or insufficient | |
| 0512 | No necessary memory at Main Controller PCB 2 side | Make a 512MB memory at Main Controller PCB 2 side |
| 1024 | No necessary memory at Main Controller PCB 2 side | Make a 1024MB memory at Main Controller PCB 2 side |
| 1536 | No necessary memory at Main Controller PCB 2 side | Make a 1536MB memory at Main Controller PCB 2 side |
| E614 | Flash PCB detection error | |
| 0001 | Unable to recognize the Flash PCB. The Flash PCB is not formatted. |
1. Turn OFF the main power and check connection of the Flash PCB, and then turn
ON the main power.
2. Erase all partitions that can be initialized (all of erasable partition data is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 0: [1]:CHK-TYPE = 0, and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and ON the power. 3. Start in safe mode and format the Flash PCB, and then reinstall the system using SST or USB. 4. Replace the Flash PCB and reinstall the system using SST or USB 5. Replace Main Controller PCB 1 |
| 0002 | The file system failed to be initialized properly at startup | |
| 0003 | I/O error occurred in the file system at startup | |
|
0004
0005 0006 0007 0008 0009 0010 0011 0012 |
The file system failed to be initialized properly at startup | |
| 0013 | Error in file system writing after startup | |
|
0102
0112 0202 0212 0302 0312 |
The file system failed to be initialized properly at startup |
1. Turn OFF and then ON the main power
2. Start in safe mode and format the Flash PCB, and then reinstall the system using SST or USB. 3. Replace the Flash PCB and install the system using SST or USB 4. Replace Main Controller PCB 1 |
|
0103
0303 |
I/O error occurred in the file system at startup | |
|
0113
0213 0313 |
Error in file system writing after startup | |
| 0203 | Error in file system on the Flash PCB | |
|
0502
0512 |
The file system failed to be initialized properly at startup |
1. Turn OFF and then ON the main power
2. Initialize the corresponding partition (all the data in the corresponding partition is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 5: [1]:CHK-TYPE = 5, and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and ON the power. 3. Erase all partitions that can be initialized (all of erasable partition data is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 0: [1]:CHK-TYPE = 0, and execute the following: [3]HD-CLEAR = 1, and then turn OFF and ON the power. 4. Start in safe mode and format the Flash PCB, and then reinstall the system using SST or USB. 5. Replace the Flash PCB and install the system using SST or USB 6. Replace Main Controller PCB 1 |
| 0503 | I/O error occurred in the file system at startup | |
| 0513 | Error in file system writing after startup | |
|
0602
0612 |
The file system failed to be initialized properly at startup |
1. Turn OFF and then ON the main power
2. Initialize the corresponding partition (all the data in the corresponding partition is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 3: [1]:CHK-TYPE = 3, and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and ON the power. 3. Erase all partitions that can be initialized (all of erasable partition data is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 0: [1]:CHK-TYPE = 0, and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and ON the power. 4. Start in safe mode and format the Flash PCB, and then reinstall the system using SST or USB. 5. Replace the Flash PCB and install the system using SST or USB 6. Replace Main Controller PCB 1 |
| 0603 | I/O error occurred in the file system at startup | |
| 0613 | Error in file system writing after startup | |
|
0702
0712 |
The file system failed to be initialized properly at startup |
1. Turn OFF and then ON the main power
2. Initialize the corresponding partition (all the data in the corresponding partition is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 1: [1]:CHK-TYPE = 1, and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and ON the power. 3. Erase all partitions that can be initialized (all of erasable partition data is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 0: [1]:CHK-TYPE = 0, and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and ON the power. 4. Start in safe mode and format the Flash PCB, and then reinstall the system using SST or USB. 5. Replace the Flash PCB and install the system using SST or USB 6. Replace Main Controller PCB 1 |
| 0703 | I/O error occurred in the file system at startup | |
| 0713 | Error in file system writing after startup | |
|
0802
0812 1002 1012 1202 1212 |
The file system failed to be initialized properly at startup |
1. Turn OFF and then ON the main power
2. Initialize the corresponding partition (all the data in the corresponding partition is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 2: [1]:CHK-TYPE = 2, and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and ON the power. 3. Erase all partitions that can be initialized (all of erasable partition data is erased) Press (user mode key) => (2, 8) => (user mode key),Select the following to enter 0: [1]:CHK-TYPE = 0, and execute the following: [3]:HD-CLEAR = 1, and then turn OFF and ON the power. 4. Start in safe mode and format the Flash PCB, and then reinstall the system using SST or USB. 5. Replace the Flash PCB and install the system using SST or USB 6. Replace Main Controller PCB 1 |
|
0803
1003 1203 |
I/O error occurred in the file system at startup | |
|
0813
1013 1213 |
Error in file system writing after startup | |
|
0902
0912 1102 1112 |
The file system failed to be initialized properly at startup |
1. Turn OFF and then ON the main power
2. Start in safe mode and format the Flash PCB, and then reinstall the system using SST or USB. 3. Replace the Flash PCB and install the system using SST or USB 4. Replace Main Controller PCB 1 |
|
0903
1103 |
I/O error occurred in the file system at startup | |
|
0913
1113 |
Error in file system writing after startup | |
|
4000
4002 4010 4012 |
The file system failed to be initialized properly at startup |
1. Check the cable or the power connector
2. If the above measure does not solve the problem, start in safe mode to format the entire Flash PCB, reinstall the system using SST or USB (System, Lang, RUI), and then turn OFF and ON the main power. 3. The Flash PCB is detected as faulty; therefore, replace the Flash PCB and reinstall the system using SST or USB. |
|
4001
4011 |
Error in file system writing after startup | |
| 4003 | I/O error occurred in the file system at startup | |
| 9000 | SRAM device access-related error |
1. Check the cable or the power connector
2. If the above measure does not solve the problem, start in safe mode to format the entire Flash PCB, reinstall the system using SST or USB (System, Lang, RUI), and then turn OFF and ON the main power. 3. The Flash PCB is detected as faulty; therefore, replace the Flash PCB and reinstall the system using SST or USB. |
| 9001 | Error in securing memory/invalid memory | |
| 9002 | Setting file error | |
| 9003 | Parameter error | |
| 9004 | Startup error | |
| E674 | FAX Board communication error | |
| 0001 | The specified number of errors was detected with FAX Board communication |
Note: For the part described as the Main Control PCB, it indicates Main
Controller PCB 2 when the FAX Board is for 1 line, and Main Controller PCB 1
when the FAX Board is for 2 lines.
1. Check wire connection between the FAX Board and the Main Controller PCB 2. Replace the FAX Board 3. Replace the Main Controller PCB |
| 0004 | Error in access of the modem IC used by FAX | |
| 0008 | Error in access of the port IC used by OnBoardFax | |
| 000C | An error was detected in access of the modem IC or port IC used by Fax | |
| 0010 | Error in timer device to be used by FAX at activation |
indicates Main Controller PCB 2 when the FAX Board is for 1 line, and Main
Controller PCB 1 when the FAX Board is for 2 lines.
Replace the Main Controller PCB |
| 0011 | Error when the timer device to be used by FAX is started | |
| 0030 | Checksum error of USB-FAX MAINROM | When the power is turned ON, get in the download mode from service mode to execute downloading of USBFAX MAINROM |
| E677 | Print server error | |
| 0003 | Error is detected by checking of the mother board at startup of the print server |
1. Check cable connection and turn ON the power again
2. Reinstall the printer server |
| E710 | IPC initialization error | |
| 0001 | Unable to be ready within 3 sec after IPC chip was started | Check the connection cable between the DC Controller PCB and the Finisher |
| E711 | IPC register error | |
| 0001 | 4 or more errors are set to the error register of the IPC chip in 1.5 sec | Check the connection cable between the DC Controller PCB and the Finisher |
| E719 | Coin vendor error | |
| 0001 |
Error when the coin vendor is started
- The Coin Vendor, which must have been connected before the power was turned OFF, is not connected when the power is turned ON |
Check cable connection between the charging management equipment and the host
machine
While the charging management equipment is connected for operation, clear the error in the case of switching to the operation without the charging management equipment (To prevent a misuse by removing the charging management equipment, this error code is displayed) |
| 0002 |
IPC error at coin vendor operation
- Open circuit of IPC, unable to recover the IPC communication - When open circuit of the pickup/delivery signal cable is detected - Invalid connection is detected |
|
| 0003 | Communication error with the coin manager occurs during unit price acquisition at startup. | |
| 0004 | The coin vendor was connected to a model that does not support the coin vendor | Disconnect the coin vendor |
| 0011 |
Error when the NewCardReader is started
- The NewCardReader, which must have been connected before the power was turned OFF, is not connected when the power is turned ON) |
Check cable connection between the charging management equipment and the host
machine
While the charging management equipment is connected for operation, clear the error in the case of switching to the operation without the charging management equipment (To prevent a misuse by removing the charging management equipment, this error code is displayed) |
| 0012 | IPC error at NewCardReader operation Open circuit of IPC, unable to recover the IPC communication | |
| 0031 | Unable to start communication with the Serial NewCardReader at startup |
1. Check if the cable of Serial NewCardReader is open circuit
2. Remove the Serial NewCardReader COPIER > Function > CLEAR > CARD COPIER > Function > CLEAR > ERR |
| 0032 | Although communication with the Card Reader was possible at startup, it became unavailable in the middle of communication | Check if the NewCardReader cable is open circuit |
| E730 | PDL software error | |
| 1001 | Initialization error |
1. PDL reset processing (user mode > function settings > printer >
printer settings > utility > Reset Printer)
2. Turn OFF and then ON the power |
| 100A | Systematic fatal error occurs | |
| A006 | No reply from PDL. No reply from PDL due to failure or absence of the controller firmware |
1. PDL reset processing (user mode > function settings > printer >
printer settings > utility > Reset Printer)
2. Turn OFF and then ON the power 3. Check connection of Main Controller PCB 2 4. Reinstall the controller firmware 5. Replace Main Controller PCB 1 |
| A007 | Mismatch in version of the control software between the host machine and the PDL | System all format and installation |
| B013 | Broken font data |
1. Turn OFF and then ON the power
2. Reinstall the system using SST or USB 3. System all format and reinstall the system using SST or USB |
| C000 | An error, such as failure in memory retrieval at startup, occurs |
1. System all format and installation
2. Replace Main Controller PCB 1 |
| C001 | An error occurs when accessing to the HDD |
1. Start in safe mode to format the HDD (all the data in the HDD is erased)
2. Replace the HDD 3. Replace Main Controller PCB 2 4. Replace Main Controller PCB 1 |
| E731 | Error in Main Controller PCB 2 | |
| 3000 | Unable to recognize the Surf board |
1. Check connection of Main Controller PCB 2
2. Replace Main Controller PCB 2 3. Replace Main Controller PCB 1 |
|
3001
3002 |
Failure in Surf initialization | |
| 3015 | Although it works normally at the software side, there is no video data into CL1-G | |
| E732 | Scanner communication error | |
| 0001 | DDI-S communication error |
1. Check the connector connection with the scanner
2. Check the power of the scanner > Is initialization executed at startup? 3. Replace the Reader Controller PCB, the Scanner PCB or Main Controller PCB 2 |
| 9999 | When a scanner is detected from the printer model for the first time (not an error) | Turn OFF and then ON the power |
| E733 | Printer communication error | |
| 0000 | Unable to communicate with the printer at startup |
1. Check the connector connection with the printer
2. Check the power of the printer > Is initialization executed at startup? 3. Replace the DC Controller PCB (UN) or Main Controller PCB 2 |
| 0001 | DDI-P communication error | |
| E740 | Ethernet Board error | |
|
0002
0003 |
Invalid MAC address | Replace the LAN card |
| 743 | DDI communication error | |
| 0000 | SCI error, reception data NG, reception timeout, SEQ timeout error |
1. Turn OFF and then ON the power
2. Check connection of the cable between the Reader and the Controller 3. Check voltage (+24V and +12V) on the Reader Controller PCB 4. Replace the DDI-S cable 5. Replace the Reader Controller PCB 6. Replace Main Controller PCB 2 |
| E744 | Language file error | |
| 0001 | Mismatch between the language version in the Flash PCB and the Bootable version | Use SST or USB memory to reinstall the correct language file. Or reinstall the entire software. |
| 0002 | Too large language size in the Flash PCB | Format the Flash PCB and reinstall the system because more than necessary language files may have been installed |
| 0003 | Unable to find the language described in Config.txt in the Flash that should be switched | Reinstall the system |
| 0004 | Unable to switch to the language in the Flash PCB | Use SST or USB to reinstall the system |
| 2000 | System error | Contact the service company office |
| E746 | Engine ID error | |
| 0021 | Self-check error of Image Analysis Board (HW board used for PCAM) |
1. Replace the Image Analysis Board (HW board used for PCAM)
2. As a temporary measure, remove the Image Analysis Board and get in service mode: COPIER > OPTION > LCNS-TR > ST-JBLK (Lv2); set ST-JBLK from 1 to 0, and turn OFF and then ON the power |
| 0022 | Wrong version of Image Analysis Board |
1. Update the firmware of the Image Analysis Board
2. As a temporary measure, remove the Image Analysis Board and get in service mode: COPIER > OPTION > LCNS-TR > ST-JBLK (Lv2); set ST-JBLK from 1 to 0, and turn OFF and then ON the power |
| 0023 | No reply from the Image Analysis Board |
1. Check if the Image Analysis Board is correctly installed
2. Turn OFF and then ON the power 3. If the problem is not fixed, replace the Option Board. 4. As a temporary measure, remove the Image Analysis Board and get in service mode: COPIER > OPTION > LCNS-TR > ST-JBLK (Lv2); set ST-JBLK from 1 to 0, and turn OFF and then ON the power |
| 0024 | Operation error of the Image Analysis Board |
1. Turn OFF and then ON the power
2. If the problem is not fixed, replace the Image Analysis Board. 3. As a temporary measure, remove the Image Analysis Board and get in service mode: (Lv2) COPIER > OPTION > LCNS-TR > ST-JBLK ; set ST-JBLK from 1 to 0, and turn OFF and then ON the power |
| 0031 | Hardware error |
1. Turn OFF and then ON the power
2. Replace the TPM PCB |
| 0032 | TPM key mismatch |
Format the system. Use SST or USB memory to format the HDD, and then execute
downloading of the system software. See Chapter 6 Upgrading for details. For
reference, the method using USB memory is shown below:
1. Prepare USB memory in which the system software was registered |
| 0033 | Mismatched data in the TPM |
Recovery is available if backup of the TPM has been executed
1. Connect the USB memory in which the TPM key is saved 2. Management Settings > Data Management > TPM Settings; click [Restore TPM key] 3. Enter the password that was specified at the time of backup work 4. Once the restore completion screen is displayed, click [OK] and remove the USB memory, and then turn OFF and ON the main power switch. When backup of the TPM key is not executed System format is necessary Use SST or USB memory to format the HDD, and then download the system software |
| 0034 | An error occurs when clearing the HDD while the TPM setting is ON | The symptom is recovered by turning OFF and then ON the power |
| E747 | PDL rendering error | |
| 1201 | Image processing IC error |
1. Turn OFF and then ON the power (send the data to Inc because running the
data which generated an error code causes another error code)
2. Replace Main Controller PCB 2 |
| E748 | Main Controller PCB 2 access error | |
| 2010 | Unable to find IPL (startup program) | Replace the Flash PCB and install the system using SST or USB |
| 2021 | Necessary H/W on Main Controller PCB 2 is not detected |
1. Clean the terminal of Main Controller PCB 2, and remove and then install
Main Controller PCB 2
2. Clean the terminal of Main Controller PCB 1, and remove and then install Main Controller PCB 1 3. Replace Main Controller PCB 2 |
| 2023 | Unable to initialize memory DDR2-SDRAM at the Main Controller PCB 2 side |
1. Clean the terminal of DDR2-SDRAM, and remove and then install the DDR2-SDRAM
2. Replace the DDR2-SDRAM |
| 2024 | The CPU at the Main Controller PCB 2 side failed to complete initialization |
1. Clean the terminal of DDR2-SDRAM, and remove and then install the DDR2-SDRAM
2. Check power state of Main Controller PCB 2 and check around the connector 3. Replace Main Controller PCB 2 4. Replace Main Controller PCB 1 |
| 9000 | System error | Contact the service company office |
| E749 | Booting instruction error | |
|
0002
0003 0005 |
There is a change in configuration that requires turning OFF and then ON the power | The symptom is recovered by turning OFF and then ON the power |
| E750 | Mismatch between the DC Controller PCB and the Driver PCB | |
| 0013 | Error in combination of the software of the DC Controller PCB with the electrical circuit |
This symptom occurs when updating the software that does not match with the DC
Controller PCB
1. Check the downloaded software and then execute downloading again 2. Replace the DC Controller PCB (UN09 |
| E753 | Downloading error | |
| 0001 | Firmware update error This symptom occurs when trying to update the firmware of an option that is not installed |
1. Check the log to identify the location of the download error
Check if the target option is installed When the target option is not installed: -> The symptom is recovered by turning OFF and then ON the power (because there is nothing to update) When the target option is installed: -> Check if the target option is properly installed and see if the software to download is for the correct target option, and then execute downloading again. |
| E804 | Power Supply Cooling Fan error | |
| 0000 | Lock of the Power Supply Cooling Fan is detected |
1. Check power supply to the Power Supply Cooling Fan (FM3)
2.Replace the Power Supply Cooling Fan |
| E806 | Error detection of 3 Way Unit Cooling Fan | |
| 0001 | When lock of the 3 Way Unit Cooling Fan was detected out for 15 sec |
The Fan is physically locked or failed, or electrical trouble
1. COPIER > FUNCTION > PART-CHK > FAN; and then move FM04 When the 3 Way Unit Cooling Fan (FM04) works 2-1. Check the harness/connector between the DC Controller PCB (UN09) and the 3 Way Unit Cooling Fan (FM04) 3-1. Replace the 3 Way Unit Cooling Fan (FM04) 4-1. Replace the DC Controller PCB (UN09) When the 3 Way Unit Cooling Fan (FM04) does not work 2-2. Turn the 3 Way Unit Cooling Fan (FM04) with your hand to check for rotation of the fan 3-2. Check the harness/connector between the DC Controller PCB (UN09) and the 3 Way Unit Cooling Fan (FM04 2. Check conduction of FU11 in the DC Controller PCB (UN09) When the fuse is blown out 5-2-1. Replace the DC Controller PCB (UN09) When the fuse is not blown out 5-2-2. Replace the 3 Way Unit Cooling Fan (FM04) 6-2-2. Replace the DC Controller PCB (UN09) |
| E807 | Error detection of Drum Unit Cooling Fan | |
| 0001 | Lock of the Drum Unit Cooling Fan was detected out for 15 sec |
The Fan is physically locked or failed, or electrical trouble
1.COPIER > FUNCTION > PART-CHK > FAN; and then move FM07 When the Drum Unit Cooling Fan (FM07) works 2-1. Check the harness/connector between the DC Controller PCB (UN09) and the Drum Unit Cooling Fan (FM07) 3-1. Replace the Drum Unit Cooling Fan (FM07) 4-1. Replace the DC Controller PCB (UN09) When the Drum Unit Cooling Fan (FM07) does not work 2-2. Turn the Drum Unit Cooling Fan (FM07) with your hand to check for rotation of the fan 3-2. Check the harness/connector between the DC Controller PCB (UN09) and the Drum Unit Cooling Fan (FM07) 4-2. Check conduction of FU9 in the DC Controller PCB (UN09) When the fuse is blown out 5-2-1. Replace the DC Controller PCB (UN09) When the fuse is not blown out 5-2-2. Replace the Drum Unit Cooling Fan (FM07) 6-2-2. Replace the DC Controller PCB (UN09) |
| E808 | Zero cross signal detection error | |
| 0001 | Unable to detect 43 to 57Hz for 5000 msec or longer at the start of zero cross detection |
Electrical trouble with failed zero cross signal
1. Check failure between the AC Driver PCB (UN14/ J122) and the DC Controller PCB (UN09/ J10). (trapped cable, open circuit, connector disconnection) -> Replace the part in the case of trapped cable/open circuit 2. Replace the AC Driver PCB (UN14) 3. Replace the DC Controller PCB (UN09) 4. Check the power supply condition at the customer site. When it is below 43 to 57Hz, ask for a construction work. |
| 0002 | Unable to detect 43 to 57Hz for 500 msec or longer after confirmation of a zero cross cycle | |
| E880 | Controller Fan error | |
| 0001 | Lock of Controller Fan is detected | Check if the connector is connected If the connector is OK, replace Controller Fan (FM13) |
