| Code | Cause | Remedy |
|---|---|---|
| E000 | Error in start-up of fixing assembly | |
| 0000 | When 1 sec passed after energization of the heater, the detected temperature of the main thermistor is not 5 deg C or more (0 deg C at power on). |
Check of the connector of the low-voltage power supply PCB
Replacement of fixing film unit Replacement of DC controller PCB |
| E001 | Error in overheating of fixing assembly | |
| 0000 | The status where the detected temperature of the main thermistor is 225 deg C (approx. 0.84V equivalent) or more is detected for 0.5 continuous sec or more. |
Check of the connector of the low-voltage power supply PCB
Replacement of fixing film unit Replacement of DC controller PCB |
| 0001 | The status where the detected temperature of the sub thermistor is 245 deg C (approx. 2.12V equivalent) or more is detected for 0.5 continuous sec or more. | |
| E003 | Error in abnormally low temperature of fixing assembly | |
| 0000 | The status where the detected temperature of the main thermistor is 100 deg C (approx. 2.60V equivalent) or less is detected for 0.5 continuous sec or more. |
Replacement of low-voltage power supply PCB
Replacement of fixing film unit Replacement of DC controller PCB |
| 0001 | The status where the detected temperature of the sub thermistor is less than 100 deg C (approx. 0.38V equivalent) is detected 0.5 continuous sec or more after energization of the heater. |
Check of the connector of the low-voltage power supply PCB
Replacement of fixing film unit Replacement of DC controller PCB |
| E004 | Error in fixing power supply drive circuit | |
| 0000 | Cannot detect the zero cross signal for the specified period or more. | Replacement of low-voltage power supply PCB |
| E012 | Error in activation of motor | |
| 0000 | When 3.5 sec passed after activation of ETB motor, the cycle of ETB motor speed detection signal does not become its specified value. |
Replacement of ETB motor
Replacement of DC controller PCB |
| 0001 | After ETB motor speed detection signal became the specified value of the cycle, it exceeds the specified cycle for 2 continuous sec or more. | |
| 0002 | When 2.5 sec passed after activation of the yellow drum motor, the cycle of drum motor speed detection signal does not become its specified value. |
Replacement of drum motor
Replacement of DC controller PCB |
| 0003 | After the yellow drum motor speed detection signal became the specified value of the cycle, it exceeds the specified cycle for 2 continuous sec or more. | |
| 0004 | When 2.5 sec passed after activation of the magenta drum motor, the cycle of drum motor speed detection signal does not become its specified value. | |
| 0005 | After the magenta drum motor speed detection signal became the specified value of the cycle, it exceeds the specified cycle for 2 continuous sec or more. | |
| 0006 | When 2.5 sec passed after activation of the cyan drum motor, the cycle of the drum motor speed detection signal does not become its specified value. | |
| 0007 | After the cyan drum motor speed detection signal became the specified value of the cycle, it exceeds the specified cycle for 2 continuous sec or more. | |
| 0008 | When 2.5 sec passed after activation of the black drum motor, the cycle of the drum motor speed detection signal does not become its specified value. | |
| 0009 | After the black drum motor speed detection signal became the specified value of the cycle, it exceeds the specified cycle for 2 continuous sec or more. | |
| E014 | Error in activation of fixing motor | |
| 0000 | When 2.5 sec passed after activation of fixing motor, the cycle of the fixing motor speed detection signal does not become its specified value. |
Replacement of fixing motor
Replacement of DC controller PCB |
| 0001 | After the fixing motor speed detection signal became the specified value of the cycle, it exceeds the specified cycle for 2 continuous sec or more. | |
| E015 | Failure in developing disengagement | |
| 0000 | Developing cylinder disengagement mechanism does not function correctly. |
Check the developing disengagement mechanism.
Replace developing disengagement solenoid. Replace developing disengagement sensor. Replace DC controller PCB. |
| E020 | Error in density sensor | |
| 0000 | Cannot receive enough light when detecting image density. |
Replacement of ETB unit
Error in high-voltage joint (Check high-voltage joint for each color, and each joint to high-voltage PCB) Replacement of DC controller Replacement of toner cartridge |
| E024 | Toner level sensor failure | |
| 0000 | Failure output from the toner level sensor (Yellow). |
Replace toner cartridge
Replace memory controller PCB assembly Replace DC controller PCB assembly |
| 0001 | Failure output from the toner level sensor (Magenta). | |
| 0002 | Failure output from the toner level sensor (Cyan). | |
| 0003 | Failure output from the toner level sensor (Black). | |
| E066 | Error in environment sensor | |
| 0000 | Failure in environment sensor. |
Replace environment sensor
Replace DC controller PCB assembly |
| E078 | Error in primary transfer estrangement unit | |
| 0000 | Primary transfer estrangement unit does not function properly. |
Replace ETB estrangement solenoid
Replace ETB unit Terminal assembly fault (check on every contact between the terminals of each color and the high voltage PCB assembly) |
| E100 | Error in scanner motor, laser unit, BD | |
| 0000 | Yellow scanner assembly malfunction. |
Replace laser scanner unit
Replace DC controller PCB assembly |
| 0001 | Magenta scanner assembly malfunction. | |
| 0002 | Cyan scanner assembly malfunction. | |
| 0003 | Black scanner assembly malfunction. | |
|
0004
0005 |
Failure output of a magenta BD signal |
Replace laser scanner unit.
Replace DC controller PCB. |
| E194 | Error in CPR sensor | |
| 0000 | Cannot detect color displacement detection pattern, detected results fall outside the acceptable range. |
Replace ETB unit
Terminal assembly fault (check on every contact between the terminals of each color and the high voltage PCB assembly) Replace DC controller PCB assembly Replace toner cartridge |
| E196 | Error in DCON ROM | |
| 0001 | Updating the ROM on the DC controller PCB assembly has been failed. | Replace DC controller PCB assembly |
| E197 | Engine Communication Error | |
| 0000 | Internal communication error |
Replace DC controller PCB assembly
Replace video controller PCB assembly |
| E198 | DC controller memory malfunction | |
| 0000 | DC controller PCB assembly fault. | Replace DC controller PCB assembly |
| E202 | Reader HP sensor fault | |
| 0001 | Reader HP outward fault |
Replace reader HP sensor.
Replace reader motor sensor. Replace reader unit. |
| 0002 | Reader HP homeward fault | |
| E225 | Error in light intensity of the lamp | |
| 0000 | Decrease of light intensity of the lamp. | Replace reader unit. |
| E248 | EEPROM access error | |
| 0001 | Error at EEPROM power-on | Replace reader unit. |
| 0002 | Error in EEPROM writing | |
| 0003 | Error in EEPROM reading after writing | |
| 0004 | Error in EEPROM register writing | |
| E351 | Main controller PCB fault | |
| 0000 | Internal error of the main controller PCB | Replace main controller PCB. |
| E719 | Communication error of options | |
| 0000 | Disconnection from the card reader has been detected since communication started after confirmation of normal connection to the card reader (after power-on). |
Check the connectors of the card reader and image processor PCB.
Replace the card reader for normal connection. Replace the image processor PCB. |
| 0002 | Disconnection from the coin vendor has been detected since communication started after confirmation of normal connection to the coin vendor (after power-on). |
Check the connection between the image processor PCB and serial PCB.
Check the connectors of the serial PCB and coin vendor for normal connection. Replace the serial PCB. Check the coin vendor. Replace the image processor PCB. |
| E744 | Language file/boot ROM/USB memory error | |
| 0001 | The language file version does not match Bootable. | Download and install language file of the correct version. |
| 0002 | The language file is longer than the permitted size. | |
| 0003 | The language file version does not match Bootable. | |
| 0004 | Reading of language file is invalid. | |
| E804 | Error in power supply fan | |
| 0000 | The fan lock detection signal is input for about 10 sec or longer continuously. |
Replace the power supply fan
Replace the DC controller PCB |
| E805 | Error in duplexing fan/CPU fan | |
| 0005 | The duplexing fan lock detection signal is input for about 10 sec or longer continuously. |
Replace the duplexing fan
Replace the DC controller PCB |
| E840 | Error in pressure release mechanism | |
| 0000 | Although passing 2.5 sec from the start of HP control, HP (pressure condition) cannot be controlled. |
Replace the fixing drive assembly
Replace the fixing pressure release cam |
Сервисные коды ошибок факса
| Code | Tx/Rx | Description |
|---|---|---|
| ##0100 | Tx | at time of transmission, the procedural signal has been transmitted more than specified. |
| ##0101 | Tx | the modem speed does not match that of the other party. |
| ##0102 | Tx | at time of transmission, fall-back cannot be used. |
| ##0104 | Tx | at time of transmission, RTN or PIN is received. |
| ##0106 | Rx | at time of reception, the procedural signal is received for 6 sec while in wait for the signal. |
| ##0107 | Rx | at time of reception, the transmitting party cannot use fall-back. |
| ##0109 | Tx | at time of transmission, a signal other than DIS, DTC, FTT, CFR, or CRP is received, and the procedural signal has been sent more than specified. |
| ##0114 | Rx | at time of reception, RTN is transmitted. |
| ##0200 | Rx | at time of reception, no image carrier is detected for 5 sec. |
| ##0201 | Tx | DCN is received outside the normal parity procedure. |
| ##0224 | Tx | Error has occurred on transmission procedural signal. |
| ##0228 | Rx | Error has occurred on images' information control. |
| ##0232 | Tx | encoding error has occurred. |
| ##0237 | Rx | decoding error has occurred. |
| ##0261 | Tx | system error has occurred. |
| ##0282 | Tx | at time of transmission, the procedural signal has been transmitted more than specified. |
| ##0283 | Tx | at time of transmission, the procedural signal has been transmitted more than specified |
| ##0288 | Tx | after transmission of EOP, a signal other than PIN, PIP, MCF, RTP, or RTN has been received. |
| ##0289 | Tx | after transmission of EOM, a signal other than PIN, PIP, MCF, RTP, or RTN has been received. |
| ##0290 | Tx | after transmission of MPS, a signal other than PIN, PIP, MCF, RTP, or RTN has been received. |
| ##0670 | Tx | at time of V.8 late start, the V.8 ability of DIS front the receiving party is expected to be detected, and the CI signal is expected to be transmitted in response; however, the procedure fails to advance, and the line is released because of T1 time-out. |
| ##0671 | Rx | at time of V.8 arrival, procedure fails to move to phase 2 after detection of CM signal from caller, causing T1 time-out and releasing line. |
| ##0672 | Tx | at time of V.34 transmission, a shift in procedure from phase 2 to phase 3 and thereafter stops, causing the machine to release the line and suffer T1 timeout. |
| ##0673 | Rx | at time of V.34 reception, a shift in procedure from phase 2 to phase 3 and thereafter stops, causing the machine to release the line and suffer T1 timeout. |
| ##0674 | Tx | at time of V.34 transmission, a shift in procedure from phase 3 and phase 4 to the control channel and thereafter stops, causing the machine to release the line and suffer T1 timeout. |
| ##0675 | Rx | at time of V.34 reception, a shift in procedure from phase 3 and phase 4 to the control channel and thereafter stops, causing the machine to release the line and suffer T1 timeout. |
| ##0752 | Tx | at time of ECM transmission, DCN is received after transmission of PPS-NULL. |
| ##0753 | Tx | at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-NULL, or T5 time-out (60 sec) has occurred. |
| ##0754 | Tx | at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-NULL. |
| ##0757 | Tx | at time of ECM transmission, DCN is received after retransmission of PPS-MPS. |
| ##0758 | Tx | at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-MPS, or T5 time-out (60 sec) has occurred. |
| ##0759 | Tx | at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-MPS. |
| ##0762 | Tx | at time of ECM transmission, DCN is received after transmission of PPS-EOM. |
| ##0763 | Tx | at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-MPS, or T5 time-out (60 sec) has occurred. |
| ##0764 | Tx | at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-EOM. |
| ##0767 | Tx | at time of ECM transmission, DCN is received after transmission of PPS-EOP. |
| ##0768 | Tx | at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-EOP, or T5 time-out (60 sec) has occurred. |
| ##0769 | Tx | at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of PPS-EOP. |
| ##0772 | Tx | at time of ECM transmission, DCN is received after transmission of EOR-NULL. |
| ##0773 | Tx | at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of EOR-NULL, or T5 time-out (60 sec) has occurred. |
| ##0774 | Tx | at time of ECM transmission, ERR is received after transmission of EOR-NULL. |
| ##0778 | Tx | at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission EOR-MPS, or T5 time-out (60 sec) has occurred. |
| ##0779 | Tx | at time of ECM transmission, ERR is received after transmission of EOR-MPS. |
| ##0782 | Tx | at time of ECM transmission, DCN is received after transmission of EOR-EOM. |
| ##0783 | Tx | at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of EOR-EOM, or T5 time-out (60 sec) has occurred. |
| ##0784 | Tx | at time of ECM transmission, ERR is received after transmission of EOR-EOM. |
| ##0787 | Tx | at time of ECM transmission, DCN is received after transmission of EOR-EOP. |
| ##0788 | Tx | at time of ECM transmission, the procedural signal has been transmitted more than specified after transmission of EOR-EOP, or T5 time-out (60 sec) has occurred. |
| ##0789 | Tx | at time of ECM transmission, ERR is received after transmission of EOR-EOP. |
| ##0790 | Rx | at time of ECM reception, ERR is transmitted after transmission of EOR-Q. |
| ##0791 | Tx | while ECM mode procedure is under way, a signal other than a meaningful signal is received. |
| ##0792 | Rx | at time of ECM reception, PPS-NULL cannot be detected over partial page processing. |
| ##0793 | Rx | at time of ECM reception, no effective frame is received while high-speed signal reception is under way, thus causing time-out. |
| ##0794 | Tx | at time of ECM reception, PPR with all 0s is received. |
| ##0795 | Tx | a fault has occurred in code processing for communication. |
