SERVICE MANUAL *.* FIRMWARE
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Error Codes Canon IR1730 IR1740 IR1750

Code Cause Remedy
E000 Fixing temperature rising error
0001 The detected temperature of the Main Thermistor failed to reach the specified temperature at temperature rising control. Go through the following to clear the error: CLEAR > ENGINE > ERRCLR in Service Mode; then, turn OFF and then ON the power.
Check the connector connection. (J206 on the DC Controller PCB,J101 on the Power Supply PCB)
Replace the Fixing Assembly.
Replace the DC Controller PCB (PCB1).
E001 Detection of overheating of Fixing Assembly
0000 The Main Thermistor detected 250 deg C or higher for 200 msec or longer on end. Go through the following to clear the error: CLEAR > ENGINE > ERRCLR in Service Mode; then, turn OFF and then ON the power.
Check the connector connection. (J206 on the DC Controller PCB,J101 on the Power Supply PCB)
Replace the Fixing Assembly.
Replace the DC Controller PCB (PCB1).
0001 The hardware circuit detected overheating of the Main Thermistor or Sub Thermistor for 30 msec or longer. Go through the following to clear the error: CLEAR > ENGINE > ERRCLR in Service Mode; then, turn OFF and then ON the power.
Replace the DC Controller PCB (PCB1).
0002 The Sub Thermistor detected 295 deg C or higher for 200msec or longer on end. Go through the following to clear the error: CLEAR > ENGINE > ERRCLR in Service Mode; then, turn OFF and then ON the power.
Check the connector connection. (J206 on the DC Controller PCB,J101 on the Power Supply PCB)
Replace the Fixing Assembly.
Replace the DC Controller PCB (PCB1).
E002 Error in temperature rising of Fixing Assembly
0000 The Main Thermistor detected a temperature lower than 115 deg C for 400 msec or longer on end 6.0 seconds after the Main Thermistor detected 100 deg C.
The Main Thermistor detected a temperature lower than 150 deg C for 400 msec or longer on end 6.0 seconds after the Main Thermistor detected 140 deg C.
Go through the following to clear the error: CLEAR > ENGINE > ERRCLR in Service Mode; then, turn OFF and then ON the power.
Check the connector connection. (J206 on the DC Controller PCB,J101 on the Power Supply PCB)
Replace the Fixing Assembly.
Replace the DC Controller PCB (PCB1).
E003 Detection of fixing low temperature during printing
0000 The Main Thermistor detected a temperature lower than 80 deg C for 200 msec or longer on end, or the Sub Thermistor detected a temperature lower than 60 deg C for 200 msec or longer on end Go through the following to clear the error: CLEAR > ENGINE > ERRCLR in Service Mode; then, turn OFF and then ON the power.
Check the connector connection. (J206 on the DC Controller PCB,J101 on the Power Supply PCB)
Replace the Fixing Assembly.
Replace the DC Controller PCB (PCB1).
E004 Thermistor disconnection detection error
0000 Connector disconnection was detected for 30 msec on end. Check the connector connection. (J206 on the DC Controller PCB,J101 on the Power Supply PCB)
Replace the Fixing Assembly.
Replace the DC Controller PCB (PCB1).
E010 Main Motor (M2) rotation error
0001 Detection was performed every 100 msec since the start of drive and there had been no lock detection signal in 2 seconds. Check the connector between the Main Motor and the DC Controller PCB (J203).
Replace the Main Motor (M2).
Replace the DC Controller PCB (PCB1).
0002 Detection was performed every 100msec during the drive (after the lock detection) and the lock signal was not detected 5 times in a row (in 500 msec).
E013 Error in rotation of Waste Toner Motor (M3)
0000 Lock detection flag was monitored every 2msec, and the same level was detected 600 times in a row. Check the connector connection between the Waste Toner Motor and the DC Controller PCB (J209).
Replace the Waste Toner Motor (M3).
Replace the DC Controller PCB (PCB1).
E014 Fixing Motor (M1) rotation error
0001 Detection was performed every 100 msec since the start of drive and there had been no lock detection signal in 2 seconds. Check the connector connection between the Fixing Motor and the DC Controller PCB (J203).
Replace the Fixing Motor (M1).
Replace the DC Controller PCB (PCB1)
0002 Detection was performed every 100 msec during the drive (after the lock detection) and the lock signal was not detected 5 times in a row (in 500 msec).
0003 Pressure release had never been detected in 3.0 seconds.
0004 Pressurization had never been detected in 3.0 seconds.
E020 Detection of toner clog between the Hopper and the Developing Assembly
0000 When the Developing Assembly Toner Sensor (TS2) detected "tonerabsent" and the Hopper Toner Sensor (TS1) detected "toner-present", the Hopper Motor (M6) was rotated 194 times with intermissions of 1 second, but the Developing Assembly Toner Sensor (TS2) could not detect "toner-present".
* If paper is being fed, the error occurs after the paper has been delivered.
Check rotation of the Hopper Motor Gear. (If it is rotating, the sensor may not be detecting correctly. In that case, execute Service Mode >CLEAR>ENGINE>TNRINST to supply toner to the Developing Assembly.)
Replace the Developing Assembly Toner Sensor (TS2).
Replace the Hopper Toner Sensor (TS1).
Replace the DC Controller PCB (PCB1).
E024 Connector disconnection of the Developing Assembly Toner Sensor (TS2) or the DC Controller PCB (J209)
0000 Developing Assembly Toner Sensor (TS2) connection detection signals were not detected 10 times in a row in 100 msec.
* If paper is being fed, the error occurs after the paper has been delivered
Check the connection of the Connector (J209).
Replace the Developing Assembly Toner Sensor (TS2).
Replace the DC Controller PCB (PCB1).
0001 At normal speed: Developing Assembly Toner Sensor (TS2) signals were detected 7500 times in a row at intervals of 100 msec.
At low speed: Developing Assembly Toner Sensor (TS2) signals were detected 4500 times in a row at intervals of 100 msec.
Check the connection of the Connector (J209).
Correct the wiring.
Replace the Developing Assembly Toner Sensor (TS2).
E025 Connector disconnection of the Hopper Toner Sensor (TS1) or the DC Controller PCB (J211) or Bottle Motor (M5) error
0000 Hopper Toner Sensor (TS1) connection detection signals were not detected 10 times in a row in 100 msec.
* If paper is being fed, the error occurs after the paper has been delivered.
Check the connection of the Connector (J211).
Replace the Hopper Toner Sensor (TS1).
Replace the DC Controller PCB (PCB1).
0001 The lock detection flag of the Bottle Motor (M5) was monitored at intervals of 2 msec, and the same level was detected 800 times in a row.
* If paper is being fed, the error occurs after the paper has been delivered.
Replace the Bottle Motor (M5).
Replace the DC Controller PCB (PCB1).
E110 Laser Scanner Motor error
0001 After startup of the Laser Scanner Motor, the speed lock signal of the Laser Scanner Motor never showed lock status although a specified period of time had passed.
*When the same status was detected again after executing an error retry.
Check the Laser Scanner Unit connector.
Replace the Laser Scanner Unit.
Replace the DC Controller PCB (PCB1).
0002 After the speed lock of the Laser Scanner Motor had been settled, intervals of 100 msec.
*When the same status was detected again after executing an error retry.
0003 The speed lock signal of the Laser Scanner Motor never showed lock status although 6.5 seconds (when switching from low speed to normal speed) or 8 seconds (when switching from normal speed to low speed) have passed.
*When the same status was detected again after executing an error retry.
E196 EEPROM access error
0000 During communication with EEPROM, a communication error occurred, and the error was not cleared although a retry was executed three times.
* If paper is being fed, the error occurs after the paper has been delivered.
Replace the DC Controller PCB (PCB1).
E197 Laser Driver PCB communication error
0000 Error in communication with the Laser Driver PCB (communication data failure) Check the Laser Scanner Unit connector.
Replace the Laser Scanner Unit.
Replace the DC Controller PCB (PCB1).
0001 Error in communication with the Laser Driver PCB (serial communication failure)
E202 CIS home position detection error
0000 Error when moving to the left side for HP check operation
Error when moving to the right side for HP check operation
Disconnect and then connect the Flexible Cable (Reader Controller PCB (PCB3) - Main Controller PCB (PCB2) 31pin).
Replace the Flexible Cable.
Replace the Reader Motor (M10).
Replace the Reader Controller PCB (PCB3).
Replace the Main Controller PCB (PCB2).
E240 Controller communication error
0000 A serial communication error was detected during normal operation. Check the connector connection. (All connectors on the DC Controller PCB, J8112 on the Main Controller PCB)
Replace the DC Controller PCB (PCB1).
0001 A serial communication error was detected during printing.
E246
E247
System error
XXXX Contact the service company office
E261 Zero cross signal error
0000 When the relay is ON, the zero cross signal failed to be detected for 500 msec or longer.
*When the same status was detected again after executing an error retry.
Check the connector connection. (All connectors on the DC Controller PCB)
Replace the DC Controller PCB (PCB1).
E350
E354
E355
System error
XXXX Contact the service company office
E530 Front Alignment Motor (M4) error
8001 At initialization of the Front Alignment Plate, the Front Alignment Plate failed to move from the Front Alignment Plate HP Sensor (S4) although the Front Alignment Motor (M4) was driven for 10 mm. Check the connector connection of the Front Alignment Plate HP Sensor (S4) or the Front Alignment Motor (M4).
Check for open circuit of the Harness of the Front Alignment Plate HP Sensor (S4) or the Front Alignment Motor (M4).
Replace the Front Alignment Plate HP Sensor (S4).
Replace the Front Alignment Motor (M4).
Replace the Finisher Controller PCB.
8002 At initialization of the Front Alignment Plate, the Front Alignment Plate failed to be detected by the Front Alignment Plate HP Sensor (S4) although the Front Alignment Motor (M4) was driven for 0.78 seconds.
E531 Staple Motor (M9) error
8001 The Stapler failed to move from the Staple HP Sensor (S11) within the staple execution time (0.45sec). Check the connector connection of the Staple Unit.
Check for open circuit of the Harness of the Staple Unit.
Replace the Staple Unit.
Replace the Finisher Controller PCB.
8002 After execution of staple operation, the motor was operated in the positive direction, but the Staple Unit could not be detected by the Staple HP Sensor (S11) within 0.46 seconds. Then, the motor was rotated in the negative direction, but the Staple Unit could not be detected by the Staple HP Sensor (S11) within 0.46sec. Check the connector connection of the Staple Unit.
Disconnect the Harness of the Staple Unit.
Replace the Staple Unit.
Replace the Finisher Controller PCB
E537 Rear Alignment Motor (M5) error
8001 At initialization of the Rear Alignment Plate, the Rear Alignment Plate failed to move from the Rear Alignment Plate HP Sensor (S5) although the Rear Alignment Motor (M5) was driven for 10 mm. Check the connector connection of the Rear Alignment Plate HP Sensor (S5) or the Rear Alignment Motor (M5).
Check for open circuit of the Harness of the Rear Alignment Plate HP Sensor (S5) or the Rear Alignment Motor (M5).
Replace the Rear Alignment Plate HP Sensor (S5).
Replace the Rear Alignment Motor (M5).
Replace the Finisher Controller PCB.
8002 At initialization of the Rear Alignment Plate, the Rear Alignment Plate failed to be detected by the Rear Alignment Plate HP Sensor (S5) although the Rear Alignment Motor (M5) was driven for 0.78sec.
E540 Stack Tray Shift Motor (M8) error
8001 The Stack Tray Shift Motor (M8) was driven for 4 seconds, but the Stack Tray shifting operation could not be completed. Check the connector connection of the Stack Tray Paper Height Sensor (S9) or the Stack Tray Shift Motor (M8).
Check for open circuit of the Harness of the Stack Tray Paper Height Sensor (S9) or the Stack Tray Shift Motor (M8).
Replace the Stack Tray Paper Height Sensor (S9).
Replace the Stack Tray Shift Motor (M8).
Replace the Finisher Controller PCB.
E575 Gripper Motor (M7) error
8002 The gripper unit does not leave the gripper unit home position when the Gripper Motor (M7) has been driven for 3.8 seconds. Check the connector connection of the Gripper HP Sensor (S7) or the Gripper Motor (M7).
Check for open circuit of the Harness of the Gripper HP Sensor (S7) or the Gripper Motor (M7).
Replace the Gripper HP Sensor (S7).
Replace the Gripper Motor (M7).
Replace the Finisher Controller PCB.
8004 When the Gripper Motor (M7) was operated, the Gripper Encoder Sensor (S8) detected rotation of 400 clocks or more. Check the connector connection of the Gripper Encoder Sensor (S8) or the Gripper Motor (M7).
Check for open circuit of the Harness of the Gripper Encoder Sensor (S8) or the Gripper Motor (M7).
Replace the Gripper Encoder Sensor (S8).
Replace the Gripper Motor (M7).
Replace the Finisher Controller PCB.
E577 Paddle Motor (M3) error
8001 Although the Paddle Motor (M3) was driven for 175 steps, the Paddle failed to move from the Paddle HP Sensor (S3). Check the connector connection of the Paddle HP Sensor (S3) or the Paddle Motor (M3).
Check for open circuit of the Harness of the Paddle HP Sensor (S3) or the Paddle Motor (M3).
Replace the Paddle HP Sensor (S3).
Replace the Paddle Motor (M3).
Replace the Finisher Controller PCB.
8002 The Paddle Motor (M3) was driven for 2 seconds, but the Paddle could not be detected by the Paddle HP Sensor (S3).
E583 Tray Auxiliary Guide Motor (M6) error
8001 The Tray Auxiliary Guide Motor (M6) was driven for 30 mm, but the Tray Auxiliary Guide failed to move from the Tray Auxiliary Guide HP Sensor (S6). Check the connector connection of the Tray Auxiliary Guide HP Sensor (S6) or the Tray Auxiliary Guide Motor (M6).
Check for open circuit of the Harness of the Tray Auxiliary Guide HP Sensor (S6) or the Tray Auxiliary Guide Motor (M6).
Replace the Tray Auxiliary Guide HP Sensor (S6).
Replace the Tray Auxiliary Guide Motor (M6).
Replace the Finisher Controller PCB.
8002 The Tray Auxiliary Guide Motor (M6) was driven for 1.8 seconds, but the Tray Auxiliary Guide could not be detected by the Tray Auxiliary Guide HP Sensor (S6).
E719 Error in communication with the Copy Card Reader-F1 (serial communication)
0000 Card Reader was not connected at department management setting. Check the connection with the Card Reader.
Remove the Card Reader, and execute the following: service mode –> #CLEAR > ERR > E719.
E736 Fax Board mismatch error
0000 Combination of the Fax Board type and the country was mismatched. This error occurred in the following cases.
- Fax Board for non-Chinese models was installed to a Chinese model.
- Fax Board for Chinese models was installed to a non-Chinese model.
- For Chinese models, replace the Fax Board with that for Chinese models.
- For non-Chinese models, replace the Fax Board with that for non- Chinese models.
E804 Power Supply Cooling Fan (FM4) error
0000 A lock signal was detected for 5 seconds while the Power Supply Cooling Fan (FM4) was being stopped.
*The same status was detected again after executing an error retry.
Disconnect and then connect the connector (J209) on the DC Controller PCB (PCB1) to check the connection.
Replace the Power Supply Cooling Fan (FM4).
Replace the DC Controller PCB (PCB1).
0001 A lock signal could not be detected for 5 seconds while the Power Supply Cooling Fan (FM4) was being driven.
*The same status was detected again after executing an error retry.
E805 Heat Exhaust Fan (Rear) (FM6) or (Front) (FM5) error
0000 A lock signal was detected for 5 seconds while the Heat Exhaust Fan (Rear) (FM6) was being stopped.
*The same status was detected again after executing an error retry.
Disconnect and then connect the connector (J212) on the DC Controller PCB (PCB1) to check the connection.
Replace the Heat Exhaust Fan (Rear) (FM6).
Replace the DC Controller PCB (PCB1).
0001 A lock signal could not be detected for 5 seconds while the Heat Exhaust Fan (Rear) (FM6) was being driven.
*The same status was detected again after executing an error retry.
0002 A lock signal was detected for 5 seconds while the Heat Exhaust Fan (Front) (FM5) was being stopped.
*The same status was detected again after executing an error retry.
Disconnect and then connect the connector (J212) on the DC Controller PCB (PCB1) to check the connection.
Replace the Heat Exhaust Fan (Front) (FM5).
Replace the DC Controller PCB (PCB1).
0003 A lock signal was detected for 5 seconds while the Heat Exhaust Fan (Front) (FM5) was being driven.
*The same status was detected again after executing an error retry.
E820 Developing Cooling Fan (Front) (FM7) or (Rear) (FM8) error
0000 A lock signal was detected for 5 seconds while the Developing Cooling Fan (Front) (FM7) was being driven.
*The same status was detected again after executing an error retry.
Disconnect and then connect the connector (J209) on the DC Controller PCB (PCB1) to check the connection.
Replace the Developing Cooling Fan (Front) (FM7).
Replace the DC Controller PCB (PCB1).
0001 A lock signal could not be detected for 5 seconds while the Developing Cooling Fan (Front) (FM7) was being driven.
*The same status was detected again after executing an error retry.
0002 A lock signal was detected for 5 seconds while the Developing Cooling Fan (Rear) (FM8) was being stopped.
*The same status was detected again after executing an error retry.
Disconnect and then connect the connector (J209) on the DC Controller PCB (PCB1) to check the connection.
Replace the Developing Cooling Fan (Rear) (FM8).
Replace the DC Controller PCB (PCB1).
0003 A lock signal was detected for 5 seconds while the Developing Cooling Fan (Rear) (FM8) was being driven.
*The same status was detected again after executing an error retry.
E822 Delivery Cooling Fan (Front) (FM3) or (Center) (FM2) or (Rear) (FM1) error
0000 A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Front) (FM3) was being driven.
*The same status was detected again after executing an error retry.
Disconnect and then connect the connector (J210) on the DC Controller PCB (PCB1) to check the connection.
Replace the Delivery Cooling Fan (Front) (FM3).
Replace the DC Controller PCB (PCB1).
0001 A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Front) (FM3) was being driven.
*The same status was detected again after executing an error retry.
0002 A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Center) (FM2) was being driven.
*The same status was detected again after executing an error retry.
Disconnect and then connect the connector (J210) on the DC Controller PCB (PCB1) to check the connection.
Replace the Delivery Cooling Fan (Center) (FM2).
Replace the DC Controller PCB (PCB1).
0003 A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Center) (FM2) was being driven.
*The same status was detected again after executing an error retry.
0004 A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Rear) (FM1) was being driven.
*The same status was detected again after executing an error retry.
Disconnect and then connect the connector (J210) on the DC Controller PCB (PCB1) to check the connection.
Replace the Delivery Cooling Fan (Rear) (FM1).
Replace the DC Controller PCB (PCB1).
0005 A lock signal was detected for 5 seconds while the Delivery Cooling Fan (Rear) (FM1) was being driven.
*The same status was detected again after executing an error retry.




Сервисные коды ошибок факса

Code Tx/Rx Description
##0100 Tx The retry count of the procedure signal has exceeded the limit at the time of transmission.
##0101 Tx/Rx The modem speed differs from that of the other party's machine.
##0102 Tx Fallback was not available at the time of transmission.
##0103 Rx EOL could not be detected for 5 seconds at the time of reception. (15sec in the case of CBT)
##0104 Tx RTN or PIN was received at the time of transmission.
##0106 Rx While waiting for a procedure signal at the time of reception, the signal could not be received for 6 seconds.
##0107 Rx Fallback was not available on the sending machine side at the time of reception.
##0109 Tx After DCS was sent at the time of transmission, a signal other than DIS, DTC, FTT, CFR, and CRP was received, and the retry count of the procedure signal exceeded the limit.
##0111 Tx/Rx Memory error
##0114 Rx RTN was sent at the time of reception.
##0200 Rx Carrier could not be detected for 5 seconds while receiving an image at the time of reception.
##0201 Tx/Rx DCN was received in a procedure other than a normal binary procedure.
##0224 Tx An error occurred in the communication procedure signal.
##0228 Rx The management information of the image was abnormal.
##0232 Tx Encode error
##0237 Rx Decode error
##0261 Tx/Rx A system error occurred.
##0280 Tx The retry count of the procedure signal has exceeded the limit at the time of transmission.
##0281 Tx
##0282 Tx
##0283 Tx
##0284 Tx DCN was received after TCF was sent at the time of transmission.
##0285 Tx DCN was received after EOP was sent at the time of transmission.
##0286 Tx DCN was received after EOM was sent at the time of transmission.
##0287 Tx DCN was received after MPS was sent at the time of transmission.
##0288 Tx After EOP was sent, a signal other than PIN, PIP, MCF, RTP, and RTN was received.
##0289 Tx
##0290 Tx
##0670 Tx At V.8 late start, the V.8 competency of DIS on the receiving machine side was detected, and a CI signal was sent. However, the procedure failed to be performed, and the circuit was released due to T1 time-out.
##0671 Rx After the CM signal of the calling party was detected at V.8 call reception, the procedure failed to move to Phase 2, and the circuit was released due to T1 timeout.
##0672 Tx At V.34 transmission, the procedure failed to move from Phase 2 to Phase 3 and later, and the circuit was released due to T1 time-out.
##0673 Rx At V.34 reception, the procedure failed to move from Phase 2 to Phase 3 and later, and the circuit was released due to T1 time-out.
##0674 Tx At V.34 transmission, the procedure failed to move from Phase 3 and 4 to the control channel and later, and the circuit was released due to T1 time-out.
##0675 Rx At V.34 reception, the procedure failed to move from Phase 3 and 4 to the control channel and later, and the circuit was released due to T1 time-out.
##0750 Tx After PPS-NULL was sent at ECM transmission, no meaningful signal was received, and the retry count of the procedure signal exceeded the limit.
##0752 Tx After PPS-NULL was sent at ECM transmission, DCN was received.
##0753 Tx After PPS-NULL was sent at ECM transmission, the retry count of the procedure signal exceeded the limit, or T5 time-over (60sec) occurred.
##0754 Tx After PPS-NULL was sent at ECM transmission, the retry count of the procedure signal exceeded the limit.
##0755 Tx After PPS-MPS was sent at ECM transmission, no meaningful signal was received, and the retry count of a procedure signal exceeded the limit.
##0757 Tx After PPS-MPS was sent at ECM transmission, DCN was received.
##0758 Tx After PPS-MPS was sent at ECM transmission, the retry count of the procedure signal exceeded the limit, or T5 time-over (60sec) occurred.
##0759 Tx After PPS-MPS was sent at ECM transmission, the retry count of the procedure signal exceeded the limit.
##0762 Tx After PPS-EOM was sent at ECM transmission, DCN was received.
##0763 Tx After PPS-MPS was sent at ECM transmission, the retry count of the procedure signal exceeded the limit, or T5 time-over (60sec) occurred.
##0764 Tx After PPS-EOM was sent at ECM transmission, the retry count of the procedure signal exceeded the limit.
##0765 Tx After PPS-EOP was sent at ECM transmission, no meaningful signal was received, and the retry count of the procedure signal exceeded the limit.
##0767 Tx After PPS-EOP was sent at ECM transmission, DCN was received.
##0768 Tx After PPS-EOP was sent at ECM transmission, the retry count of the procedure signal exceeded the limit, or T5 time-over (60sec) occurred.
##0769 Tx After PPS-EOP was sent at ECM transmission, the retry count of the procedure signal exceeded the limit.
##0770 Tx After EOR-NULL was sent at ECM transmission, no meaningful signal was received, and the retry count of the procedure signal exceeded the limit.
##0772 Tx After EOR-NULL was sent at ECM transmission, DCN was received.
##0773 Tx After EOR-NULL was sent at ECM transmission, the retry count of the procedure signal exceeded the limit, or T5 time-over (60sec) occurred.
##0774 Tx After EOR-NULL was sent at ECM transmission, ERR was received.
##0775 Tx After EOR-MPS was sent at ECM transmission, no meaningful signal was received, and the retry count of the procedure signal exceeded the limit.
##0778 Tx After EOR-MPS was sent at ECM transmission, the retry count of the procedure signal exceeded the limit, or T5 time-over (60sec) occurred.
##0779 Tx After EOR-MPS was sent at ECM transmission, ERR was received.
##0780 Tx After EOR-EOM was sent at ECM transmission, no meaningful signal was received, and the retry count of the procedure signal exceeded the limit.
##0782 Tx After EOR-EOM was sent at ECM transmission, DCN was received.
##0783 Tx After EOR-EOM was sent at ECM transmission, the retry count of the procedure signal exceeded the limit, or T5 time-over (60sec) occurred.
##0784 Tx After EOR-EOP was sent at ECM transmission, no meaningful signal was received, and the retry count of the procedure signal exceeded the limit.
##0787 Tx After EOR-EOP was sent at ECM transmission, DCN was received.
##0788 Tx After EOR-EOP was sent at ECM transmission, the retry count of the procedure signal exceeded the limit, or T5 time-over (60sec) occurred.
##0789 Tx After EOR-EOP was sent at ECM transmission, ERR was received.
##0790 Rx After EOR-Q was received at ECM reception, ERR was sent.
##0791 Tx A signal other than a meaningful signal was received during the ECM mode procedure.
##0792 Rx At ECM reception, PPS-NULL could not be detected between partial pages.
##0793 Rx At ECM reception, a valid frame could not be received when a high-speed signal was received, and a timeout occurred.
##0794 Tx At ECM reception, PPR with all 0 was received.
##0795 Tx/Rx A failure occurred in the decode processing during communication.

Error codes IR1018 1019 1022 1023

Code Cause Remedy
E000 Startup error
0000 The temperature detected by the main or sub thermistor does not rise to the specified value during startup control. Check the fixing film connector.
Replace the fixing film unit.
Replace the DC controller PCB.
E001 Abnormally high temperature
0000 Abnormally high temperature (detected by main thermistor)
The main thermistor detected an abnormally high temperature (235 deg C) during temperature control.
Check the connector of the fixing film unit.
Replace the fixing film unit.
Replace the DC controller PCB.
0001 Abnormally high temperature (detected by sub thermistor)
The sub thermistor detected an abnormally high temperature (300 deg C) during temperature control.
E002 Low temperature during temperature control.
0000 The target temperature is not reached during temperature control. Check the connector of the fixing film unit.
Replace the fixing film unit.
Replace the DC controller PCB.
E003 Abnormally low temperature
0000 Abnormally low temperature (detected by main thermistor)
After the temperature detected by the main thermistor has reached the specified value, it does not reach the specified value during initial rotation.
Check the connector of the fixing film unit.
Replace the fixing film unit.
Replace the DC controller PCB.
0001 Abnormally low temperature (detected by sub thermistor)
After the temperature detected by the sub thermistor has reached the specified value, it does not reach the specified value during initial rotation.
E010 Main motor failure
0000 The main motor is faulty. Check the connector of the main motor.
Replace the main motor.
Replace the DC controller PCB.
E019 Waste toner full detection
0000 The waste toner full state was detected. Replace the drum unit
0001 Waster toner full detection sensor is faulty.
The waste toner full state was detected continuously for five or more seconds while the main motor was turning.
Check the connector of the waster toner full sensor.
Replace the waste toner full sensor.
Replace the DC controller PCB.
E100 BD detection PCB failure
0000 The BD detection PCB is faulty. Check the connector of the BD detection PCB.
Replace the laser scanner unit.
Replace the DC controller PCB.
E196 Flash ROM write/read error
0001 The write/read of Flash ROM in the image processor PCB is faulty. Replace the image processor PCB.
0002 PCL ROM write/read error
The write/read of PCL ROM in the image processor PCB is faulty.
Replace the PCL PCB.
Replace the image processor PCB.
E197 Printer engine communication error
0000 Erroneous communication between the DC controller PCB and image processor PCB was detected. Check the connectors of the DC controller PCB and image processor PCB.
Replace the DC controller PCB for normal connection.
Replace the image processor PCB.
E716 Erroneous communication with optional cassette
0000 Disconnection of the optional cassette was detected after power-on, detection of normal connection to the optional cassette, and start of communication. Check the connectors of the optional cassette PCB and DC controller PCB.
Replace the optional cassette PCB for normal connection.
Replace the DC controller PCB.
E719 Erroneous communication
0000 Erroneous communication with card reader (serial communication)
1. Disconnection from the card reader has been detected since communication started after confirmation of normal connection to the card reader (after power-on).
2. A serial communication error has occurred. (The serial communication error cannot be recovered.)
Check the connectors of the card reader and image processor PCB.
Replace the card reader for normal connection.
Replace the image processor PCB.
0001 Erroneous communication with coin vendor (serial communication)
1. Disconnection from the coin vendor has been detected since communication started after confirmation of normal connection to the coin vendor (after power-on).
2. A serial communication error has occurred. (The serial communication error cannot be recovered.)
Check the connection between the image processor PCB and serial PCB.
Check the connectors of the serial PCB and coin vendor for normal connection.
Replace the serial PCB.
Check the coin vendor.
Replace the image processor PCB.
E730 Inside error of the image processor PCB (PDL system error)
0000 The inside of the image processor PCB is faulty. Replace the image processor PCB.
E733 Erroneous communication between controller and printer
0000 Cannot communicate with the printer at startup. Check the connectors of the DC controller PCB and image processor PCB for normal connection.
Check the power supply of the printer (Check whether initialization is performed at startup).
Replace the DC controller PCB or image processor PCB.
E736 CCU communication error
0000 The installed modem PCB is incompatible. Check the connectors of the image processor PCB and modem.
Replace the modem PCB.
Replace the image processor PCB.
E739 Erroneous communication between controller and network board
0000 The installed network board is incompatible. Check the connectors of the image processor PCB and LAN PCB for normal connection.
Replace the LAN PCB.
Replace the image processor PCB.
E805 Fan failure
0000 The fan is faulty. Check the fan connector.
Replace the fan.
Replace the DC controller PCB.
E808 Fixing drive circuit failure
0000 1. The heater does not turn on.
2. A fixing drive motor failure was detected.
Check the connector of the fixing film unit.
Replace the fixing film unit.
Replace the fixing drive motor.
Replace the DC controller PCB.
Replace the power supply PCB.

Error codes IR2270 2870 3570 4570

Code Cause Remedy
E000 to E191 (DC Controller)
E000 The temperature of the fixing assembly is abnormally high.
0001 While startup control is under way, the reading of the main thermistor is less than 30 deg C continuously for 200 msec or more 1 sec after the start of power supply.
While startup control is under way, the reading of the main thermistor is less than 70 deg C continuously for 200 msec or more 2 sec after the start of power supply.
While startup control is under way, the reading of the main thermistor is less than 120 deg C continuously for 200 msec 6 sec after the start of power supply.
The startup control does not end 30 sec after the start of power supply.
Reset the condition in service mode:
COPIER > FUNCTION > CLEAR > ERR ; and then turn OFF and then ON the power.
Replace the Main Thermistor.
Replace the DC Controller PCB.
E001 The temperature of the fixing assembly is abnormally high.
0000 The reading of the main thermistor is 250 deg C or more continuously for 200 msec. Reset the condition in service mode:
COPIER > FUNCTION > CLEAR > ERR ; and then turn OFF and then ON the power.
Replace the Main Thermistor.
Replace the DC Controller PCB.
0001 The hardware circuit detects overheating of the main or sub thermistor for 200 msec. Reset the condition in service mode:
COPIER > FUNCTION > CLEAR > ERR ; and then turn OFF and then ON the power.
Replace the DC Controller PCB.
0002 The reading of the sub thermistor is 295 deg C or more continuously for 200 msec. Reset the condition in service mode:
COPIER > FUNCTION > CLEAR > ERR ; and then turn OFF and then ON the power.
Replace the Sub Thermistor.
Replace the DC Controller PCB.
E002 The rise in temperature of the fixing assembly is faulty.
0000 While startup control is under way, the reading of the main thermistor is less than 115 deg C continuously for 400 msec 1.3 sec after it has indicated 100 deg C.
While startup control is under way, the reading of the main thermistor is less than 150 deg C continuously for 400 msec 1.3 sec after it has indicated 140 deg C.
Reset the condition in service mode:
COPIER > FUNCTION > CLEAR > ERR ; and then turn OFF and then ON the power.
Replace the Main Thermistor.
Replace the DC Controller PCB.
E003 The fixing temperature is too low after a standby state.
0000 While regular temperature control is under way, the reading of the main thermistor is less than 140 deg C continuously for 400 msec or more. Reset the condition in service mode:
COPIER > FUNCTION > CLEAR > ERR ; and then turn OFF and then ON the power.
Replace the Main Thermistor.
Replace the DC Controller PCB.
E007 The rotation of the fixing film is faulty.
0000 While the fixing motor is rotating, the marker signal is not detected for 6 sec with the reading of the main thermistor indicating 100 deg C or more. Reset the condition in service mode:
COPIER > FUNCTION > CLEAR > ERR ; and then turn OFF and then ON the power.
Replace the Main Thermistor.
Replace the DC Controller PCB.
E010 The rotation of the main motor is faulty.
0001 Detection is executed every 100 msec after the start of motor rotation; however, the drive detection signal is absent for 2 sec. Replace the main motor. Replace the DC controller PCB.
0002 During motor rotation, detection is executed every 100 msec; however, the drive signal is absent 5 times in sequence.
E014 The rotation of the fixing motor is faulty.
0001 Detection is executed every 100 msec after the start of motor rotation; however, the drive detection signal is absent for 2 sec. Replace the fixing motor. Replace the DC controller PCB.
0002 During motor rotation, detection is executed every 100 msec; however, the drive signal is absent 5 times in sequence.
E019 The waste toner case is full, or the waste toner case full sensor is faulty.
0000 When the waste toner case is identified as being full for 2000 prints continuously, an alert is issued; thereafter, the case is identified as being full continuously for 100 prints. Replace the waste toner sensor.
Replace the DC controller PCB.
E020 The path between the sub hopper and the developing assembly is clogged with toner.
0000 The developing assembly toner sensor detects the absence of toner, while the sub hopper toner sensor detects the presence of toner. With the developing clutch turned on, the hopper feedscrew motor is rotated for 1 sec intermittently 194 times; still, the developing assembly toner sensor does not detect the presence of toner. Replace the developing assembly toner sensor.
Replace the sub hopper toner sensor.
Replace the DC control PCB.
E024 The developing assembly connector is disconnected.
0000 The connection detection signal is absent continuously for 100 msec. Replace the developing assembly toner sensor. Connect the connector. Replace the DC controller PCB.
E025 The hopper motor or the bottle motor is faulty.
0000 The sub hopper toner sensor connection detection signal is absent for 100 msec 10 times in sequence. Replace the sub hopper toner sensor.
Connect the connector.
Replace the detection PCB.
0001 While the hopper motor is rotating, the motor error lock signal is detected continuously 4 times every 56 msec. Or, while the bottle motor is rotating, the motor error lock signal is detected 22 times in sequence every 10 msec.
E032 The NE controller counter malfunctions.
0001 An open circuit is detected for the count pulse signal. Turn off the main power, and check the cable for an open circuit; then, turn the main power back on.
E064 The voltage of the power supply is faulty (high-voltage error).
0001 The value read from the EEPORM is outside a specific range. Turn off and then back on the main power. Replace the EEPROM.
0002 While output is being generated, the AD value of the primary DC voltage is 230 (DEC) or more for 100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.) Replace the high-voltage power supply.
Replace the DC controller PCB.
0003 While output is being generated, the AD value of the developing DC voltage is 224 (DEC) or more for 10 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
0004 While output is being generated, the AD value of the transfer output current is 205 (DEC) or more for 100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
0005 While output is being generated, the AD value of the transfer output voltage is 0 (DEC) for 100 msec 2 times in sequence. (However, after output, it is not detected for 100 msec.)
E100 The BD interval is outside a specific range.
0001 After the machine has become ready for image formation (i.e., the scanner motor is ready for operation, and the laser has been turned on), an error has occurred 50 times or more (BD error). Replace the laser unit.
Replace the DC controller PCB.
Check the wiring.
E110 The scanner motor is faulty.
0001 The scanner motor speed lock signal does not indicate a locked state a specific period of time after the scanner motor has been started. Replace the laser unit.
Replace the DC controller PCB.
Check the wiring.
0002 The speed lock signal indicates a deviation 10 times in sequence at intervals of 10 msec after the signal has indicated a locked state.
0003 With the image clock switched over, the scanner motor speed lock signal does not indicate a locked state 6.5 sec after a switchover is made from low to normal speed or 8 sec after a switchover is made from normal to low speed.
E191 There is an error in the communication with the high-voltage power supply.
0000 The data transmission/reception does not end normally 500 msec after the most recent transmission/reception of data ended normally. Replace the high-voltage power supply.
Replace the DC controller PCB.
E202 to E248 (Reader)
E202 There is an error in the detection of the CIS home position.
0001 The attempt to detect the home position fails when the CIS is moved forward. Disconnect and then connect the harness connector.
Replace the following as necessary: scanner home position sensor, scanner motor, reader controller PCB.
0002 The attempt to detect the home position fails when the CIS is moved back.
E225 The light intensity of the CIS is faulty.
0001 During shading operation, the intensity is below a specific level. Disconnect and then connect the flexible cable.
Replace the following as necessary: flexible cable, CIS, reader controller PCB.
0002 During DF stream reading, the sheet-to-sheet light intensity is faulty.
E227 The reader unit power supply is faulty.
0001 At time of power-on, the 24-V port is off. Disconnect and then connect the power supply harness connector.
Replace the power supply.
0002 At the start of a job, the 24-V port is off.
0003 At the end of a job, the 24-V port is off.
0004 When a load is being driven, the 24-V port is off.
E248 The backup memory is faulty.
0000 [Cause] A check error has occurred on the backup SRAM board.
[Location] bottom ROM
[Timing of Detection] once when the boot ROM is started up
Check the presence/absence of a backup SRAM PCB.
Disconnect and then connect the backup SRAM PCB.
Replace the backup SRAM PCB with a new one.
0001 An error has occurred at poweron. Replace the reader controller PCB.
0002 An error has occurred during a write operation.
0003 An error has occurred during a read operation following a write operation.
E261, E315 (DC Controller, Main Controller)
E261 The zero-cross signal is faulty.
0000 When the relay is on, the zerocross signal is not detected for 500 msec or more. Replace the AC driver PCB.
Replace the DC controller PCB.
E315 There is an error in image data.
0007 There is an error in JBIG encoding. Turn off and then back on the power.
000d There is an error in JBIG decoding.
E400, E490 (ADF)
E400 DF communication error
0001 Check sum error Disconnect and then connect the connector.
Replace the reader controller PCB.
Replace the ADF controller PCB.
0002 Reception status error
0003 Reception interrupt error
E490 Wrong DF
0001 The installed DF is not of a supported type. Install an ADF that is compatible with the machine.
E500 to E5F9 (Finisher)
E500 Fault in communication with the finisher ( common among all finishers )
0001 Check the cable.
Replace the finisher controller PCB.
Replace the DC controller PCB.
E503 Fault in communication with the finisher ( Finisher - Q3/Q4 )
0002 Fault in communication between finisher and saddle unit Check the cable.
Replace the finisher controller PCB.
Replace the saddle controller PCB.
0003 Fault in communication between finisher and punch unit Check the cable.
Replace the finisher controller PCB.
Replace the punch drive PCB.
E505 Fault in the backup memory of the finisher ( common among all finishers )
0001 Fault in the data stored in backup memory Turn off the main power.
Check the wiring of the DC controller PCB and the finisher controller, and check the fuse of the 24-V power supply.
Thereafter, turn the main power back on.
0002 Fault in the EEPROM data of the punch unit Replace the punch driver PCB.
Replace the finisher controller PCB.
E514* Fault in stack delivery motor ( Finisher - S1 )
0001 When the stack retaining spacer is returned to home position, the belt escape home position sensor does not go on within 1.5 sec. Replace the finisher controller PCB.
Replace the stack delivery motor.
Check the stack delivery drive mechanism.
0002 When the stack retaining spacer is shifted from home position, the belt escape home position sensor does not go off within 1.5 sec.
E514* Fault in trailing edge assist motor ( Finisher - Q3/Q4 )
0001 The home position sensor does not go off even when the trailing edge assist motor has rotated for a specific period of time. Replace the finisher control PCB.
Replace the trailing edge assist motor.
0002 The home position sensor does not go on even after the trailing edge assist motor has rotated for a specific period of time.
E519 Gear change motor error ( Finisher - Q3/Q4 )
0001 The home position sensor does not go off even when the gear change motor has rotated for a specific period of time. Replace the finisher controller PCB.
Replace the gear change motor.
Check the gear change mechanism.
0002 The home position sensor does not go on even when the gear change motor has rotated for a specific period of time.
E520 The offset motor or the finisher controller PCB is faulty. The offset home position sensor is faulty ( Finisher-S1 ).
0001 While the offset motor is in operation, drive was applied for 1000 msec for movement toward the home position sensor; however, the offset home position sensor does not go on. Replace the offset motor.
Replace the offset home position sensor.
Replace the finisher controller PCB.
0002 While the offset motor is in operation, drive was applied for 1000 msec for movement away from the home position sensor; however, the offset home position sensor does not go off.
E530* Rear alignment error ( Finisher - S1 )
8001 The home position sensor does not go on within 2000 msec after the start of operation when the rear aligning plate is shifted to home position. Replace the finisher controlled PCB.
Replace the rear alignment motor.
Check the rear aligning plate drive mechanism.
Check the rear alignment home position sensor.
8002 The home position sensor does not go off within 1000 msec after the start of operation when the rear aligning plate is shifted from home position.
E530* Front alignment error ( Finisher - Q3/Q4 )
0001 The home position sensor does not go off even when the front alignment motor has been rotated for a specific period of time. Replace the finisher controller PCB.
Replace the front alignment motor.
Check the front aligning plate drive mechanism.
Check the front alignment home position sensor.
0002 The home position sensor does not go on even when the front alignment motor has been rotated for a specific period of time.
E531* Stapler error ( Finisher - S1 )
8001 At time of staple jam ecovery, the home position sensor does not go on with 500 msec after the start of reverse rotation of the stapler motor. Replace the finisher controller PCB.
Replace the stapler.
Check the harness.
8002 The home position sensor does not go off within 500 msec after the stapler motor has been started.
E531* Stapler error ( Finisher - Q3/Q4 )
0001 The home position sensor does not go off even when the stapler motor has rotated for a specific period of time. Replace the finisher controller PCB.
Replace the stapler.
Check the harness.
0002 The home position sensor does not go on even when the stapler motor has rotated for a specific period of time.
E532* Stapler shift error ( Finisher - S1 )
8001 The stapler slide home position sensor does not go on within 11 sec when the stapler is shifted to home position. Replace the finisher controller PCB.
Replace the stapler shift motor.
Check the stapler shift home position sensor.
Check the harness.
8002 The stapler slide home position sensor does not go off within 1.0 sec when the stapler is shifted from home position.
E532* Stapler shift error ( Finisher - Q3/Q4 )
0001 The home position sensor does not go off even after the stapler shift motor has rotated for a specific period of time. Replace the finisher controller PCB.
Replace the stapler shift motor.
Check the stapler shift home position sensor.
Check the harness.
0002 The home position sensor does not go on even when the stapler shift motor has rotated for a specific period of time.
E535* Swing cam error ( Finisher - S1 )
0001 The home position sensor does not go off within 1000 msec after the start of operation when the swing arm is shifted from home position. Replace the finisher controller PCB.
Replace the swing cam motor.
Check the swing cam home position sensor.
Check the harness.
0002 The home position sensor does not go off within 1.0 sec when the stack delivery roller swing arm is moved from home position.
E535* Swing cam error ( Finisher - Q3/Q4 )
0001 The home position sensor does not go off even when the swing motor has rotated for a specific period of time. Replace the finisher controller PCB.
Replace the swing cam motor.
Check the swing cam home position sensor.
Check the harness.
0002 The home position sensor does not go on even when the swing motor has rotated for a specific period of time.
E537* Front alignment error ( Finisher - S1 )
8001 The home position sensor does not go on within 2.0 sec when the front aligning plate is moved to home position. Replace the finisher controller PCB.
Replace the front alignment motor.
Check the front aligning plate drive mechanism.
Check the front alignment home position sensor.
8002 The home position sensor dos not go off within 1.0 sec when the front aligning plate is shifted from home position.
E537* Rear alignment error ( Finisher - Q3/Q4 )
0001 The home position sensor does not go on within 2000 msec after the start of operation when the read aligning plate is moved to home position. Replace the finisher controller PCB.
Replace the rear alignment motor.
Check the rear aligning plate drive mechanism.
Check the rear alignment home position sensor.
0002 The home position sensor does not go off within 1000 msec after the start of operation when the rear aligning plate is moved form home position.
E540* Stack tray motor error ( Finisher - S1 )
8002 The operation to detect the paper surface of the stack tray does not end within 1.0 sec. Replace the finisher controller PCB.
Replace the tray ascent/ descent motor.
Check the stack tray drive mechanism.
Check the paper surface sensor.
8003 An abnormal combination of sensor states has been detected. Replace the finisher controller PCB.
Check the stack tray upper limit sensor.
Check the stack tray lower limit sensor.
Check the stack tray upper paper surface sensor.
Check the stack tray lower paper surface sensor.
E540* Upper tray ascent/descent motor error ( Finisher - Q3/Q4 )
0002 Upper tray ascent/descent motor clock error Replace the No. 1 tray shift motor.
Replace the finisher controller PCB.
Check the tray ascent/descent mechanism.
0003 Area error Replace the No. 1 tray area sensor PCB.
Replace the finisher controller PCB.
0004 Safety switch activation Check the No. 1 tray closed detecting switch.
Replace the finisher controller PCB.
E542 Lower tray ascent/descent motor error ( Finisher - Q3/Q4 )
0002 Lower tray ascent/descent motor clock error Replace the No. 2 tray shift motor.
Replace the finisher controller PCB.
Check the tray ascent/descent mechanism.
0003 Area error Replace the No. 2 tray shift area sensor PCB.
Replace the finisher controller PCB.
E577 Paddle error ( Finisher - S1 )
8001 The paddle home position sensor does not go on within 1.5 sec when the paddle is shifted to home position. Check the paddle motor.
Check the paddle home position sensor.
Replace the finisher controller PCB.
8002 The paddle home position sensor does not go off within 1.0 sec when the paddle is moved to home position.
E584 Shutter unit error ( Finisher - Q3/Q4 )
0001 The shutter open sensor does not go off (i.e., the shutter does not close). Check the stack edging motor.
Check the open/close clutch.
Check the shutter home position sensor.
Replace the finisher controller PCB.
0002 The shutter open sensor does not go on (i.e., the shutter does not open).
E590 Punch motor error
0001 The punching home position is not detected even when the puncher motor has been driven for 20 msec *.
* - IR2230, IR3530 - for 200 msec
Check the punch motor.
Check the punch motor clock sensor.
Check the punch driver PCB.
Replace the finisher controller PCB.
0002 The punch home position sensor is not defected even after the motor has stopped at time of punch motor initial operation.
E591 Punch dust sensor error
0001 Error in light-receiving voltage while light is emitted Check the waste paper case full sensor.
Check the punch driver PCB.
Replace the finisher controller PCB.
0002 Error in light-receiving voltage while light is not emitted
E592 Paper trailing edge sensor/horizontal sensor error
0001 Error in light-receiving voltage when light is emitted (trailing edge sensor) Check the paper trailing edge sensor.
Check the horizontal registration sensor.
Check the punch driver PCB.
Replace the finisher controller PCB.
0002 Error in light-receiving voltage when light is not emitted (trailing edge sensor)
0003 Error in light-receiving voltage when light is emitted (horizontal registration sensor 1)
0004 Error in light-receiving voltage when light is not emitted (horizontal registration sensor 1)
0005 Error in light-receiving voltage when light is emitted (horizontal registration sensor 2)
0006 Error in light-receiving voltage when light is not emitted (horizontal registration sensor 2)
0007 Error in light-receiving voltage when light is emitted (horizontal registration sensor 3)
0008 Error in light-receiving voltage when light is not emitted (horizontal registration sensor 3)
0009 Error in light-receiving voltage when light is emitted (horizontal registration sensor 4)
000A Error in light-receiving voltage when light is not emitted (horizontal registration sensor 4)
E593 Punch shift motor error
0001 The light-receiving voltage home position sensor does not go off when light is emitted. Check the horizontal registration motor.
Check the horizontal registration home position sensor.
Check the punch driver PCB.
Replace the finisher controller PCB.
Check the punch shift mechanism.
0002 The light-receiving voltage home position sensor does not go on when light is not emitted.
E5F0 Saddle paper positioning plate error
0001 The paper positioning plate home position sensor does to go on when the paper positioning motor has been driven for 1.33 sec. Paper positioning plate motor (M4S)/paper positioning plate home position sensor (P17S) Check the paper positioning plate motor.
Check the paper positioning plate home position sensor.
Replace the finisher controller PCB.
Check the paper positioning plate drive mechanism.
0002 The paper positioning plate home position sensor doest not go off when the paper positioning plate motor has been driven for 1 sec. Paper positioning plate motor (M4S)/paper positioning plate home position sensor (P17S)
E5F1 Saddle paper folding error
0001 The number of detection pulses of the paper folding motor clock sensor has dropped below a specific value. Paper folding motor (M2S)/paper folding motor clock sensor (P14S) Check the paper folding motor.
Check the paper folding motor clock sensor.
Replace the finisher controller PCB.
Check the paper folding plate drive mechanism.
0002 The state of the paper folding home position sensor doest not change when the paper folding motor has been driven for 3 sec. Paper folding motor (M2S)/paper folding motor clock sensor (P14S)
E5F2 Saddle guide error
0001 The guide home position sensor does not go on when the guide motor has been driven for 0.455 sec. Guide motor (M3S)/guide home position sensor (PI13S) Check the guide motor.
Check the guide home position sensor.
Replace the finisher controller PCB.
Check the guide drive mechanism.
0002 The guide home position sensor does not go off when the guide motor has been driven for 1 sec. Guide motor (M3S)/guide home position sensor (PI13S)
E5F3 Saddle alignment error
0001 The aligning plate home position sensor does not go on when the alignment motor has been driven for 0.5 sec. (at time of initialization, 1.67 sec.) Alignment motor (M5S)/aligning plate home position sensor (PI5S) Check the alignment motor.
Check the alignment home position sensor.
Check the aligning plate drive mechanism.
Replace the finisher controller PCB.
0002 The aligning plate home position sensor does not go off when the alignment motor has been driven for 1 sec. Alignment motor (M5S)/aligning plate home position sensor (PI5S)
E5F4 Saddle rear stapling error
0001 The stitching home position sensor does not go on when the stitch motor (rear) has been rotated in reverse for 0.5 sec or more. Stitch motor (rear; M6S)/stitching home position sensor (rear; MS5S) Replace the stitcher (rear).
Check the harness.
Replace the finisher controller PCB.
0002 The stitching home position sensor does not go off when the stitch motor (rear) has been rotated in normal direction for 0.5 sec or more. Stitch motor (rear; MS)/stitching home position sensor (rear; MS5S)
E5F5 Saddle front stapling error
0001 The stitching home position sensor does not go on when the stitch motor (front) has been rotated in reverse for 0.5 sec or more. Stitch motor (front; M7S)/stitching home position sensor (front; MS7S) Replace the stitcher (front).
Check the harness.
Replace the finisher controller PCB.
0002 The stitching home position sensor does not go off when the switch motor (front) has been rotated in normal direction for 0.5 sec or more. Stitch motor (front; M7S)/stitching home position sensor (front; MS7S)
E5F6 Saddle butting error
0001 The paper butting plate home position sensor does not go on when the paper butting plate motor has been driven for 0.3 sec. Paper butting plate motor (M8S)/paper butting plate home position sensor (PI14S) Check the paper butting plate motor.
Check the paper butting plate home position sensor.
Replace the finisher controller PCB.
0002 The paper butting plate home position sensor does not go off when the paper butting plate motor has been driven for 80 msec or more. Paper butting plate motor (M8S)/paper butting plate home position sensor (PI14S)
0003 The number of detection pulses of the paper butting plate motor has dropped below a specific value. paper butting plate motor (M8S)/paper butting plate motor clock sensor (PI1S) Check the paper butting plate motor.
Check the paper butting plate motor clock sensor.
Replace the finisher controller PCB.
0004 The paper butting plate leading edge sensor does not go off when the paper butting plate motor has been driven for 80 msec. Paper butting plate motor (M8S)/paper butting plate leading edge sensor (PI15S) Check the paper butting plate motor.
Check the paper butting plate leading edge sensor.
Replace the finisher controller PCB.
0005 The paper butting plate leading edge sensor does not go on when the paper butting plate motor has been driven for 0.3 sec. Paper butting plate more (M8S)/paper butting plate leading edge sensor (PI15S)
E5F8 Saddle connector error
0001 The connector of the paper butting plate home position sensor has been identified as being disconnected. Connector of guide home position sensor (PI13S) Connect the connector of the guide home position sensor.
Check the harness.
Replace the finisher controller PCB.
0002 The connector of the paper butting plate home position sensor has been identified as being disconnected. Connector of paper butting plate home position sensor (PI14S) Connect the connector of the paper butting plate home position sensor.
Check the harness.
Replace the finisher controller PCB.
0003 The connector of the paper butting plate leading edge sensor has been identified as being disconnected. Connector of paper butting plate leading edge sensor (PI15S) Connect the connector of the paper butting plate leading edge sensor.
Check the harness.
Replace the finisher controller PCB.
E5F9 Saddle switch error
0001 The inlet cover switch has been identified as being open for 1 sec or more after the start of printing or the start of initial rotation with the following sensors identifying their respective covers as being closed:
- inlet cover sensor (PI9S)
- front cover open/closed sensor (PI2S)
- delivery cover sensor (PI3S)
Or, the front over switch (MS2S) or the delivery cover switch (MS3S) is open.
Inlet cover switch (MS1S)/front cover switch (MS2S)/delivery cover switch (MS3S)
Check the inlet cover switch.
Check the inlet cover sensor.
Check the front cover open/closed sensor.
Check the delivery cover sensor.
Replace the finisher controller PCB.
0002 The front cover switch has been identified as being open from the start of printing or the start of initial rotation with the following sensors identifying their respective covers as being closed:
- inlet cover sensor (PI9S)
- front cover open/closed sensor (PI2S)
- delivery cover sensor (PI3S)
- front cover switch (MS2S)/delivery cover switch (MS3S)
Check the front cover switch.
Check the inlet cover sensor.
Check the front cover open/closed sensor.
Check the delivery cover sensor.
Replace the finisher controller PCB.
0003 The delivery cover switch has been identified as being open after the start of printing or the start of initial rotation of the host machine with the following sensors identifying their respective covers as being closed:
- inlet cover sensor (PI9S)
- front cover open/closed sensor (PI2S)
- delivery cover sensor (PI3S)
- delivery cover switch (MS3S)
Check the delivery cover switch.
Check the inlet cover sensor.
Check the inlet cover sensor.
Check the front cover open/closed sensor.
Check the delivery cover sensor.
Replace the finisher controller PCB.
E602 (Error in HDD)
E602 There is an error on the hard disk.
0001 The HDD cannot be recognized. The startup partition (BOOTDEV) cannot be found at startup. Turn off the main switch, and check the cable connector. Then, turn on the main switch.
Check to see if the HDD spins up when the main switch is turned on and if the 5V/12V power is supplied.
If the symptom still exists after the foregoing, replace the HDD, re-install the system software. If the symptom still exists, replace the main board.
0002 The system software for the main CPU does not exist. Start up in safe mode, and format the HDD using the SST (all); then, re-initial the system software (System, Language, RUI); then turn off and then back on the main power switch.
If the symptom still exists after the foregoing, suspect a fault on the HDD, and replace the HDD and re-install the system software.
0003 Suspension of a write operation to the boot device has been detected. 1. Find the sector for which the write operation has been suspended; then, execute recovery operation.
< in the case of black-and-white E code >
1-1 The machine will not permit the use of service mode; go through the following:
1-2 Turn off the power. Then, turn on the power while holding down on the 1 and 9 keys so that the repair routine for the sector for which the write operation was suspended will automatically start up and the screen will turn solid
1-3 Wait for about 40 to 50 min. There will soon be an indicator of progress of work. The screen will turn solid white when the routine ends.
< if the spanner symbol is indicated >
1-4 Set 'CHK-TYPE-0', and execute 'HD-CHECK' (40 to 50 min); thereafter, turn off and then back on the main
2. If the symptom still exists after the foregoing, start up in safe mode; then, format the HDD (full) using the SST, and re-install the system software (System, Language, RUI), and turn off and then back on the main power switch.
3. If the symptom still exists after the foregoing, suspect a fault on the HDD, and replace the HDD and re-install the system software.
0006 The system software of the sub CPU does not exist. Start up in safe mode, and execute full formatting using the SST and re-install the system software (System, Language, RUI); then, turn off and then back on the main power.
If the symptom still exists after the foregoing, suspect a fault on the HDD, and replace the HDD and re-install the system software once again.
0007 The IC profile does not exist.
Остальные подкоды ошибки E602 лучше смотреть в сервисной документации - свести их в одну таблицу не представляется возможным.
E604 to E748 (Main Controller, DC Controller)
E604 The image memory is faulty or is inadequate.
0000 The memory size does not match the model. Increase the memory.
E609 There is an error on the HDD.
0008 At startup, the HDD fails to reach a specific temperature level within a specific period of time. Replace the hard disk.
Replace the DC controller PCB.
0009 At time of sleep recovery, the temperature fails to reach a specific level.
E610 The HDD coding key is faulty.
The SRM/PCB is faulty. The battery has become exhausted, leading to loss of SRAM contents. Try step 1); if it fails, try step 2).

1) Turn off and then back on the power switch to generate the key once again.
2) If the same error still continues, replace the board on which the SRAM is mounted. (Keep in mind that doing so will lead to loss of all user data.)
E674 An error has occurred in communication between the fax control PCB (2-line) and main controller PCB.
0001 An attempt to set mode for the fax device has failed. Check the connection of the cable between the fax control PCB (2-line) and the main controller PCB.
Replace the ROM DIMM of the fax control PCB (2-line).
Replace the fax control PCB (2-line).
Replace the main controller PCB.
E710 There is an error in the initialization of the IPC.
0001 The machine fails to become ready 3 sec or less after the IPC chip startup. Check the cable.
0002 When the main power is turned on, the communication IC (IPC) on the DC controller PCB cannot be initialized.
E711 There is an error in the IPC communication.
0001 The occurrence of an error has been recorded in the error register of the IPC chip 4 times or more within 1.5 sec. Check the cable.
0002 The occurrence of an error has been recorded in the error register of the IPC chip 4 times or more within 2 sec.
E713 There is an error in the communication with the finisher or 3 Way Unit-A1.
0000 The communication with the finisher does not resume within 5 sec after it has been disrupted. Check the cable.
Replace the DC controller PCB.
Replace the finisher controller PCB.
E716 There is an error in the communication with the pedestal.
0000 After the presence of a pedestal has been detected, the communication fails to be normal for 5 sec. Check the cable.
Replace the DC controller PCB.
Replace the pedestal drive PCB.
0010 When the communication with the 3 Way Unit- A1 is faulty after detecting the connection with the finisher. Install the 3 Way Unit-A1.
Replace the DC controller PCB after checking the cable.
E717 There is an error in the communication with the NE controller.
0001 The NE controller is not connected at power on, although it was connected before the power was turned off because of an error. Check the cable; thereafter, reset the condition in service mode:
COPIER > FUNCTION > CLEAR > ERR
0002 An IPC error has occurred while the NE controller is in operation. There is an open circuit for the IPC. An error has occurred, and the IPC communication remains disabled.
E719 There is a coin vendor error.
0001 The coin vendor is not connected when the power is turned on, although it was connected before the power was turned off because of an error. Check the cable; thereafter, reset the condition in service mode:
COPIER > FUNCTION > CLEAR > ERR
0002 While the coin vendor is in operation, an IPC error has occurred, IPC has developed an open circuit, or an error preventing recovery of IPC communication has occurred.
An open circuit has been detected in the line for the pickup/delivery signal.
An illegal signal has been detected.
0003 While the unit price is being checked at startup, an error occurs in the communication with the coin vendor.
0011 An error has occurred at new card reader startup.
The new card reader is not connected when the power is turned off, although it was connected when the power was turned off.
0012 An IPC error has occurred at new card reader startup.
There is an IPC open circuit. An error has occurred that prevents recovery of IPC communication.
E730 There is a PDL software error.
1001 An initialization error has occurred. Execute PDL resetting.
Turn on the power once again.
100A An error that may be critical to the system (e.g., failed initialization) has occurred.
9004 There is an error in the communication (PAI) with an external controller. Turn on the power once again.
Check the connection of the open I/F board and the cable.
Replace the board for the external controller open I/F.
Replace the main board.
9005 There is a fault in the connector of the vide cable to the external controller.
A006 The PDL board does not respond. A subbootable is faulty or absent. Execute PDL resetting.
Turn on the power once again.
Check the connection of the SURF board.
Re-install the firmware.
Replace the main board.
A007 There is a mismatch between the control software of the machine and the PDL control software in regard to version. Execute PDL resetting.
Turn on the power once again.
Execute system formatting (all), and reinstall the system.
B013 There is corruption in the font data. Turn on the power once again.
Re-install the firmware.
Execute system formatting (all), and reinstall the system.
E732 There is an error in the communication with the scanner.
0001 There is a DDI-S communication error. Check the connector used to connect the scanner.
Check the power supply of the scanner (to see if initialization takes place at startup).
Replace the reader controller, scanner board, or main board as necessary.
E733 There is an error in the communication with the printer.
0000 At startup, communication with the printer fails. Check the connector used to connect to the printer.
Check the power supply of the printer (to see if initialization takes place at startup).
Replace the DC controller or the main board.
0001 There is a DDI-P communication error.
E740 There is an error on the Ether board.
0002 The MAC address is illegal. Replace the LAN card.
E743 There is an error in the DDI communication.
0000 An SCI error has occurred.
The received data is faulty.
A reception timeout condition has occurred.
An SEQ timeout error has occurred.
Disconnect and then connect the flexible cable used to connect the reader unit and the printer unit.
Replace the following as necessary: flexible cable, reader controller PCB, main controller PCB.
E744 There is an error in the language file/boot ROM.
0001 The version of the language file on the HDD and that of the bootable do not match. Download a language file of the correct version.
0002 The size of the language file on the HDD is too large.
0003 There is no language file on the HDD indicated by config.txt for a switchover.
0004 An attempt to switchover to a language on the HDD fails.
1000 The boot ROM that is mounted is of the wrong type. Replace the boot ROM with one of the model in question.
2000 The engine ID indicated by the software ID is illegal. Replace it with a software ID of the correct model.
3xxx Disagreement between the installed memory and the boot ROM Confirm and correct the installed memory and the boot ROM.
E745 There is a fault on the TokeRing board.
0001 An attempt at PCI initialization has failed. Disconnect and then connect the TokeRing board.
Replace the TokeRing board.
0002 The MAC address is faulty. Replace the TokeRing board.
0003 There is an error in the acquisition/setting of board information.
0004 There is a connection error. Check the connection of the cable.
Replace the cable.
Check the power source of the MAU.
Replace the MAU.
Replace the TokenRing board.
0005 Other Errors
E746 The accessories board is of the wrong type.
0003 At startup, a board for a different model has been detected. Replace the UFR board of the correct type (model).
E748 There is a mismatch between controller board and SDRAM size.
1001 There is a mismatch between the control board and the SDRAM. Check the correct combination between board and SDRAM.
E805 (DC Controller Control Fan)
E805 There is a fan error.
0000 While the fan is at rest, the lock signal has been detected for 5 sec.
While the fan is in operation, the lock signal is not detected for 5 sec.
Replace the fan.
Replace the DC controller PCB.
 

 

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